macro true

Question 1

US businessman, became the first tourist to reach outer space in 2001

Answer 1

Dennis Tito,

Question 2

regarded as the country’s newest tourism product, will grow tremendously as soon as price becomes more reasonable.

Answer 2

Space tourism,

Question 3

receives several complaints in terms of quality. Air travelers experienced higher quality airline services in the 1970s and 1980s.

Answer 3

Air travel

Question 4

____states that Good policy and sound planning need to be conducted to ensure that a destination will be both competitive and sustainable.

Answer 4

Goeldner and Ritchie

Question 5

According to________, the American writer and humorist “Prophecy is very difficult” especially with regards.

Answer 5

Mark Twain

Question 6

________ defines sustainable tourism as “tourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment, and host communities.”

Answer 6

The United Nations World Tourism Organization (UNWTO)

Question 7

• is a comprehensive set of principles formulated to direct stakeholders in tourism and hospitality development.

Answer 7

Global Code of Ethics for Tourism (GCET)

Question 8

• also known as Global Goals, are a universal call to action to end poverty, protect planet, and assure that all people enjoy peace and prosperity.

Answer 8

Sustainable Development Goals (SDGs)

Question 9

HUMAN RESOURCE ISSUES

Answer 9

Sexual harassment

Employee turnover

Employee assistance plans

Employee empowerment