MA Ch.8 Administrative Duties Of The Municipal Arborist

Question 1

Demonstrable value from expenditures

Answer 1

Accountibility

Question 2

Legal proceeding outside the court system in which a neutral third party, one or more arbitrators, hears the disputants testimony and determines a legally binding solution or award

Answer 2

Arbitration

Question 3

Special district formed by local government for property that will receive direct benefit from the construction or maintenance of public improvements in which property owners pay an assessment that is proportional to each owner’s share of benefits from the improvement

Answer 3

Assessment district

Question 4

Itemized estimate of expected income and expenses for a given period in the future used to allocate resources to programs and activates; a management plan for meeting the organization’s goals and objectives

Answer 4

Budget

Question 5

Organizational structure based on clear lines of authority, written rules and records, and promotion based on merit rather than favoritism

Answer 5

Bureacracy

Question 6

Facilities and equipment that have a useful life of several years or more. The value of capital assets is depreciated over their expected life

Answer 6

Capital assets

Question 7

Budget for purchases and the construction, replacement, and maintenance of physical improvements that will be used for many years

Answer 7

Capital budget

Question 8

Project-specific funds from general revenues; usually used to plant trees and other landscape associated with a construction project

Answer 8

Capital improvement funds

Question 9

Legally binding employment contract between a union and agency for wages, benefits, working conditions and grievance procedures

Answer 9

Collective bargaining agreement

Question 10

Process of resolving a situation in which people feel a threat to their well-being.

Answer 10

Conflict resolution

Question 11

Management technique that involves all members of an organization in improving quality, productivity, and customer satisfaction. Also known as the Plan-Do-Check-Act (PDCA), Deming, or Shewhart cycle

Answer 11

Continuous improvement cycle

Question 12

Employee compensation in addition to wages; commonly include insurance, retirement, vacation time, holidays and sick leave

Answer 12

Fringe benefits

Question 13

Work organization tool in which project schedules are plotted in a bar chart

Answer 13

Gantt Chart

Question 14

Funds derived from local property taxes

Answer 14

General revenue

Question 15

Funds provided by an organization to an applicant for a project

Answer 15

Grant

Question 16

Measurable objectives to assess performance and progress toward goals

Answer 16

Key performance indicators

Question 17

Having the technical competence, skills, judgement, experience, and character to inspire people to solve problems and work toward a common goal

Answer 17

Leadership

Question 18

Budget format that allocates funds by identifying the dollar amount for each line in the budget, organized by categories or accounts

Answer 18

Line-item budgeting