M5 Flashcards
an item offered for sale
Product
total number of product lines a company offers to its customers
Product mix
a group of related products all marketed under a single brand name that is sold by the same company
Product line
process of developing a unique name and identity for a product or business
Branding
Also known as product assortment or product portfolio.
Product Mix
Product mix is also known as
product assortment or product portfolio
It is a combination of products manufactured or sold by the same organization.
Product Mix
set of controllable marketing variables that the firm blends to produce the response it wants in the target market
Marketing Mix
4 P’s of the Marketing Mix
Product, Price, Promotion, and Place
In giant corporations like United Laboratories, Inc. a fifth “P” is included, which means
People
7 P’s of Marketing
Product
Place
Price
Promotion
People
Process
Physical environment
Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need
Product
Any activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership in anything.
Service
Services that cannot be seen,tasted, felt, heard, or smelled before purchase.
Intangibility
Services that cannot be separated from their providers.
Inseparability
Quality of services depends on who provides them and when, where, and how.
Variability
Services that cannot be stored for later sale or use.
Perishability
Characteristics of services
Intangibility
Inseparability
Variability
Perishability
Classifications of product
Consumer goods & Industrial goods
Consumer Goods
○ Convenience Product
○ Shopping Product
○ Specialty Product
○ Unwholesome or Unsought Product
Industrial Goods
○ Installation
○ Accessory Equipment
○ Component Parts and Materials
○ Raw Materials
○ MRO Items
Brought frequently and immediately
Convenience products
Convenience products
○ Brought frequently and immediately
○ Low price
○ Mass advertising
○ Many purchase locations
Consumer evaluates alternative products on the basis of suitability, quality, style, and price
Shopping Products
Shopping Products
○ Bought less
○ Higher price
○ Fewer purchase locations
○ Comparison shop
○ Consumer evaluates alternative products on the basis of suitability, quality, style, and price
Specialty Products
○ Special Purchase efforts
○ High price
○ Unique characteristics
○ Brand identification
○ Few purchase locations
Require a lot of advertising and personal selling
Unsought products
Unsought products
○ New innovations
○ Consumers seldom go out looking for
○ Require a lot of advertising and personal selling
Product mix decisions
Width, Length, Depth, Consistency
The number of different product lines the company carries.
Width