M1S2 Strategic Management of Stakeholder Relationship🤝 Flashcards

1
Q

defined as a plan of action taken to achieve.

A

Strategy

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2
Q

Acording to David, 2017 strategic management involves three steps:

A

formulation, implementation and evaluation

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3
Q

A process of creating a competitive advantage over its competitors and sustaining this advantage in the long term.

A

Strategic Management

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4
Q

____________________ creating/clarifying vision-mission and identifying goals-objectives.

A

Establish Goals

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5
Q

what the company envisions itself to be in the future or to become

A

Vision

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6
Q

describes what the company is all about, who they are, what and how they do things, and for whom

A

Mission

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7
Q

desired outcomes of planning, broader that objectives

A

Goals

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8
Q

aimed targets that are needed to achieve goals

A

Objectives

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9
Q

____________________ analysis and assessment of the internal and external environment of the company.

A

Scan the environment

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10
Q

external opportunities and threats, given the dynamics of a particular industry.

A

External Environment

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11
Q

company’s strengths and weaknesses by assessing its resources.

A

Internal Environment

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12
Q

Develop top-level strategies that can be cascaded down to the rest of the organization.

A

Formulation

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13
Q

Execute developed plans by providing detailed objectives and action plans.

A

Implementation

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14
Q

Measure and assess results, and recommend changes for improvement if necessary.

A

Evaluation

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15
Q

Individuals or groups affected by a company’s activities.

A

Stakeholders

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16
Q

What are The Five Key Stakeholders?

SSSCE

A

Shareholders
Suppliers
Society
Customers
Employees

17
Q

Investors, owners, partners or anyone who has a financial stake in the company

A

Shareholders

18
Q

This theory states that companies are responsible for generating reasonable profits for their shareholders but should also be responsible for their stakeholders’ well-being.

A

Stakeholder Theory

19
Q

This theory states that a company’s primary responsibility is to maximize returns for its shareholders.

A

shareholder theory

20
Q

Starts within a company when it includes CSR initiatives as part of its overall strategy. This means considering the impact on stakeholders in the company’s objectives, strategies, and core values.

A

Strategic CSR

21
Q

A cornerstone of effective organizations. Many studies confirm its role in organizational outcomes, including CSR.

A

Leadership

22
Q

Companies encourage employees to join programs voluntarily, sometimes offering incentives for participation.

A

Employee Engagement

23
Q

CSR needs cooperation from various institutions to work effectively.

A

Collaboration

24
Q

Informing stakeholders about success stories increases public trust and legitimacy.

A

Communication

25
Encourage success stories to be shared.
Communication
26
is crucial for managing stakeholder relationships.
Communication
27
Express the success of a company's CSR initiatives.
Communication
28
Sharing success stories strengthens buy-in and encourages better performance.
Communication
29
The main aim of business is to create lasting value for stakeholders, especially in today's uncertain world.
Value Creation
30
Businesses are evolving beyond just creating wealth; they're influencing our values and guiding public policy.
Value Creation
31
Making profits through commerce is not wrong; it's essential for human progress and development.
Value Creation