M1:EER Flashcards
refers to the relationship between employer and employees in an organization
Employer-Employee
Relationship (EER)
ACCORDING TO _________ the term employer-employee relations refer to the whole field of relationships among people, human relationship that exist because of the necessary collaboration of men and women in the employment process of modern industry
Dale Yoder
EMPLOYER-EMPLOYEE RELATIONS CAN EITHER BE
good
bad
Five Characteristics of a Good Employer-Employee Relationship
- MUTUAL RESPECT
- MUTUAL RELIANCE
- OPENNESS AND COMMUNICATION
- SUPPORT
- GRATITUDE
No boundaries are crossed, inside and outside the workplace
mutual respect
The workplace is relaxed and there is no sense of imposition of authority and creation of silos
mutual respect
- The employer relies on
the employee to do their
job well for the benefit of
the business. - Employees expect on the
employer to treat them
fairly and pay them
equitably.
mutual reliance
the key to healthy working
environment
openness and transparency
Employers should build a space of openness and honesty by asking employees about their
lives
families
interest
important for situations sensitive to the company. When there is family emergency, employees should inform their employers and should be understanding and supportive to their employees.
openness and communication
Employers must build up their employees to be grow while working with them.
support
The abilities when hired should not be the same set and level of skills they had in the long run, or else the employee is left behind to stagnate
support
Employers must invest in the success of their employees and should understand them of their aspirations in life.
support
must exist both sides of the relationship
gratitude
Employer should recognize and appreciate exceptional effort from their employees. When employees receive little or no appreciation it may cause them to feel frustrated and apathetic with their work which results to unproductiveness.
gratitude
IMPORTANCE TO HAVE GOOD EMPLOYER-EMPLOYEE RELATIONSHIPS?
- drives productivity
- creates a culture of understanding
- fosters loyalty
- speeds to the business growth
OFTEN THE CORE OF BAD EMPLOYEREMPLOYEE RELATIONS
disputes
Disputes in employer-employee relations causes
strikes
lockouts
chaos
Disputes in employer-employee relations
- economic causes
- psychological causes
- organizational causes
- social causes
- political causes
- poor wages and poor working
conditions. - unauthorized deduction from
wages, - absence of promotional
opportunities,
economic causes
- lack of fringe benefits,
- dissatisfaction with job
evaluation and performance
appraisal methods and - faulty incentive schemes.
ECONOMIC CAUSES
- lack of job security,
psychological causes
- non-recognition of
merit and
performance,
psychological causes
authoritative
administration
psychological causes
poor organizational
culture
psychological causes
poor interpersonal
relations
psychological causes
Faulty communication
system
organizational causes
non-recognition of trade
union
organizational causes
dilution of supervision and
command
organizational causes
violation of collective
agreements
organizational causes
*Industry
Developments
*Technological
Advancements
*Economic
Imbalances due to
systemic changes
social causes
- Extremely political
nature of trade
unions, - creation of multiple
trade unions and - emergence of rivalry
among these unions
*Unfavorable
bureaucratic
developments
political causes
economic causes
- poor wages and poor working
conditions. - unauthorized deduction from
wages, - absence of promotional
opportunities, - lack of fringe benefits,
- dissatisfaction with job
evaluation and performance
appraisal methods and - faulty incentive schemes.
psychological causes
- lack of job security,
- non-recognition of
merit and
performance, - authoritative
administration, - poor organizational
culture and - poor interpersonal
relations.
organizational causes
- Faulty communication
system, - non-recognition of trade
union, - unfair practices,
- violation of collective
agreements, - dilution of supervision and
command,
social causes
*Industry
Developments
*Technological
Advancements
*Economic
Imbalances due to
systemic changes
political causes
- Extremely political
nature of trade
unions, - creation of multiple
trade unions and - emergence of rivalry
among these unions
*Unfavorable
bureaucratic
developments
Guiding Principles for a Sound Employer-Employee Relations
- sound human resource policies
- constructive attitude
- collective bargaining
- participative management
- responsible unions
An organization with a clear and transparent human resource policies of compensation, promotion, transfer create better employer-employee relations than those who do not disclose clear policies to its staff and top management.
sound human resource policies
- It is the responsibility of both trade unions and management to respect and trust each other’s decision and works
positive attitudes towarsd each other
constructive attitudes
important building
blocks of the organization
employees and leaders
between employers and
employees should be
important negotiation
process between the two
parties involved.
collective bargaining
The element of belongingness and participation in decision making provides confidence on their employers and easier to win employee s loyalty resulting to better production process.
participative management
- Unions should also adopt
responsible attitude
towards employeremployee relations. - A holistic perspective
responsible unions
- ensure reasonable wages,
satisfactory working
conditions, opportunities
for training and
development. - It is necessary that there
should be a genuine
concern for the welfare
and betterment of
working class.
employee welfare
- Employer-employee
relations can be made
better if they adopt
simple and faster
grievance redressal
procedures. - This develops cordial
relations among
employees to their
employers.
grievance procedure
