LPs

Question 1

When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs?

Answer 1

Blast radius & Time constraints

Question 2

Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

Answer 2

Dan & AKP Log Scraper

Question 3

Who was your most difficult customer?

Answer 3

Johannes

Question 4

Tell the story of the last time you had to apologize to someone.

Answer 4

Sanyu, missed UTs in multibox controller

Question 5

Can you tell me about a time you obsessed over giving very high quality service to a customer?

Answer 5

Automated upgrades

Question 6

Tell me about a time when you had to make a difficult short term decision to make long term gains.

Answer 6

CDK

Question 7

Tell me about a time when you had to work on a project with unclear responsibilities.

Answer 7

Log Scraper

Question 8

Tell me about a time when you had to leave a task unfinished.

Answer 8

Log Scraper

Question 9

Tell me about a time when you took on a task that went beyond your normal responsibilities.

Answer 9

Help Brandon with JS

Question 10

Tell me about a time when you took it upon yourself to work on a challenging initiative.

Answer 10

Early K8s

Question 11

Tell me about a time when you failed to simplify a process and what you would have done differently.

Answer 11

K8s scripts. Instead would have forced everyone to learn raw commands.

Question 12

Tell me about a time when you innovated on something and it went wrong.

Answer 12

PlatformCheck Splunk Data

Question 13

Tell me about a time when you changed a process at work through either an innovative new way or simplification.

Answer 13

Test Configuration / Application Configuration. OR PlatformCheck Automation / Splunk Dashboarding

Question 14

Tell me about a time when you invented something.

Answer 14

Core library / Mattbot

Question 15

Tell me about a time when you gave a simple solution to a complex problem.

Answer 15

Step Function Automation

Question 16

Tell me about a time when you had to work with incomplete data or information.

Answer 16

Automated Upgrades / Log Scraper

Question 17

Tell me about a time when you were wrong.

Answer 17

PlatformCheck Splunk data

Question 18

Tell me about a time when you had to use your judgment to solve a problem.

Answer 18

Serverless vs. Terraform

Question 19

Tell me about a time when you incorporated a diverse set of perspectives into solving a problem.

Answer 19

PlatformCheck templates

Question 20

Tell me about a time when you had your beliefs challenged and how you responded.

Answer 20

SelfServe MR

Question 21

Tell me about a time when you solved a problem through just superior knowledge or observation.

Answer 21

Service account failure

Question 22

Tell me about a time when you influenced a change by only asking questions.

Answer 22

Ryan’s MRs & Automation Emails

Question 23

Tell me about an experience you went through that changed your way of thinking.

Answer 23

Re-orgs. Interaction with OPS teams and AKP team.

Question 24

Tell me about a time when your curiosity helped you make a smarter decision.

Answer 24

CDK, Logging Operator.

Question 25

Tell me about the most important lesson you learned in the past year.

Answer 25

Talk about mistakes / improvement often to speed up progress

Question 26

Tell me about a time when you made a wrong hire. When did you figure it out and what did you do?

Answer 26

Hasn't happened. Talk about Bryan instead.

Question 27

Tell me about a time when you mentored someone.

Answer 27

Peter / Ryan / Andrew

Question 28

Tell me about the best hire your ever made.

Answer 28

Ryan

Question 29

What qualities do you look for most when hiring others?

Answer 29

Technical / Personal / Their interests

Question 30

Who is the most important person in your life and why?

Answer 30

Not Brittany

Question 31

Tell me about a time when a team member didn’t meet your expectations on a project.

Answer 31

Ryan with testing & feature creep

Question 32

Tell me about a time when you couldn’t meet your own expectations on a project.

Answer 32

R12 Usage stretch goals

Question 33

Tell me about a time when you raised the bar.

Answer 33

Team UI library

Question 34

Tell me about a time when you motivated a team to go above and beyond.

Answer 34

Hackathon, Mattbot slack integration

Question 35

Tell me about a time when you were dissatisfied with the quality of something at work and went out of your way to improve it.

Answer 35

Early python lambdas were monoliths, switched to OOP

Question 36

Tell me about a time when you went way beyond the scope of the project and delivered.

Answer 36

First mentoring experience

Question 37

Tell me about your proudest professional achievement.

Answer 37

DC -> AKP, providing guidance on that for other teams

Question 38

Tell me about a time when you were disappointed because you didn’t think big enough.

Answer 38

PlatformCheck extensibility

Question 39

Tell me about a time when your vision resulted in a big impact.

Answer 39

Core Library / AKP

Question 40

Tell me about a time when you had to make a bold and difficult decision.

Answer 40

Automation node scaling OR Serverless > Terraform

Question 41

Tell me about a time when you took a calculated risk.

Answer 41

Spending time on POC for PHC Splunk Dashboard

Question 42

Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?

Answer 42

Aussies. Get as far as possible each day, reach out to others as well.

Question 43

Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.

Answer 43

Kubernetes early adoption.

Question 44

Tell me about a time when you had to make a decision with little data or information.

Answer 44

Allocation Strategies Cost Obfuscation

Question 45

Tell me about a time when you made a decision too quickly and what you would have done differently.

Answer 45

PlatformCheck Splunk data design

Question 46

Tell me about a time when you had to work with limited time or resources.

Answer 46

AWS Account / Cluster migration OR CSM freakouts

Question 47

Tell me about a time you had to rely on yourself to finish a task.

Answer 47

?

Question 48

Tell me about a time where you turned down more resources to complete an assignment.

Answer 48

Turned down offer to have others help with Log Scrape

Question 49

Tell me about a time when you beat out the competition with less resources.

Answer 49

Hackathon. LLJD.

Question 50

Tell me about a time when you had to be frugal.

Answer 50

Never, but always pay attention to it anyway.

Question 51

Tell me about a time when you had to tell someone a harsh truth.

Answer 51

Ryan (testing, refactoring)

Question 52

What would you do if you found out that your closest friend at work was stealing?

Answer 52

Talk to them, escalate if necessary

Question 53

What is the quality you value least about yourself?

Answer 53

Fatigue after working on the same thing for too long

Question 54

What do you do to gain the trust of your teammates?

Answer 54

Honesty, transparency, communication, being as critical with myself as I am with them

Question 55

Tell me about a time you had to speak up in a difficult environment.

Answer 55

Bryan and Jim arguments

Question 56

Tell me about something that you learnt recently in your role.

Answer 56

Kubernetes Development, basic Go programming

Question 57

Give me two examples of when you did more than what was required in any job experience.

Answer 57

Onboarding docs during mentorship OR Log Scraper

Question 58

Tell me about the most complex problem you’ve ever worked on.

Answer 58

PlatformCheck 2.0 (AKP & AWS Automation)

Question 59

Tell me about a time when understanding the details of a situation helped you arrive to a solution.

Answer 59

R12 Usage Data enhancements

Question 60

Tell me about a time you utilized in depth data to come across a solution.

Answer 60

BG Calc API OR Log Scraper

Question 61

Tell me about a time when you had to step up and disagree with a team member’s approach.

Answer 61

Ryan's refactoring approach

Question 62

If your direct manager was instructing you to do something you disagreed with, how would you handle it?

Answer 62

Talk about it.

Question 63

Tell me about a time when you did not accept the status quo.

Answer 63

SelfServe dev environment

Question 64

Tell me about an unpopular decision of yours.

Answer 64

PHC Splunk Data. CETools repository refactors

Question 65

What do you believe that no one else does?

Answer 65

That extra sprint time should be spent on tech debt before getting ahead on next tasks

Question 66

Give me an example of a time when you were 75% of the way through a project, and you had to pivot strategy–how were you able to make that into a success story?

Answer 66

Cluster Migration + CDK OR Log Scraper

Question 67

By providing an example, tell me when you have had to handle a variety of assignments. Describe the results.

Answer 67

Mentorship + Automation Upgrades + Automation V2

Question 68

What is the most difficult situation you have ever faced in your life? How did you handle it?

Answer 68

Personal: Julian? Techincal: This Interview? Scrum Master?

Question 69

Tell me about a time you had too much on your plate to deal with and how you handled getting everything done.

Answer 69

Mentorship + Automation Upgrades + Automation V2. Worked a bunch of over time, tried to stay VERY organized.

Question 70

Tell me about a time when everyone else on your team gave up on something but you pushed the team towards delivering a result.

Answer 70

AWS Personalize Hackathon