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LPs Flashcards

1
Q

When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs?

A

Blast radius & Time constraints

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2
Q

Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

A

Dan & AKP Log Scraper

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3
Q

Who was your most difficult customer?

A

Johannes

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4
Q

Tell the story of the last time you had to apologize to someone.

A

Sanyu, missed UTs in multibox controller

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5
Q

Can you tell me about a time you obsessed over giving very high quality service to a customer?

A

Automated upgrades

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6
Q

Tell me about a time when you had to make a difficult short term decision to make long term gains.

A

CDK

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7
Q

Tell me about a time when you had to work on a project with unclear responsibilities.

A

Log Scraper

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8
Q

Tell me about a time when you had to leave a task unfinished.

A

Log Scraper

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9
Q

Tell me about a time when you took on a task that went beyond your normal responsibilities.

A

Help Brandon with JS

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10
Q

Tell me about a time when you took it upon yourself to work on a challenging initiative.

A

Early K8s

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11
Q

Tell me about a time when you failed to simplify a process and what you would have done differently.

A

K8s scripts. Instead would have forced everyone to learn raw commands.

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12
Q

Tell me about a time when you innovated on something and it went wrong.

A

PlatformCheck Splunk Data

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13
Q

Tell me about a time when you changed a process at work through either an innovative new way or simplification.

A

Test Configuration / Application Configuration. OR PlatformCheck Automation / Splunk Dashboarding

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14
Q

Tell me about a time when you invented something.

A

Core library / Mattbot

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15
Q

Tell me about a time when you gave a simple solution to a complex problem.

A

Step Function Automation

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16
Q

Tell me about a time when you had to work with incomplete data or information.

A

Automated Upgrades / Log Scraper

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17
Q

Tell me about a time when you were wrong.

A

PlatformCheck Splunk data

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18
Q

Tell me about a time when you had to use your judgment to solve a problem.

A

Serverless vs. Terraform

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19
Q

Tell me about a time when you incorporated a diverse set of perspectives into solving a problem.

A

PlatformCheck templates

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20
Q

Tell me about a time when you had your beliefs challenged and how you responded.

A

SelfServe MR

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21
Q

Tell me about a time when you solved a problem through just superior knowledge or observation.

A

Service account failure

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22
Q

Tell me about a time when you influenced a change by only asking questions.

A

Ryan’s MRs & Automation Emails

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23
Q

Tell me about an experience you went through that changed your way of thinking.

A

Re-orgs. Interaction with OPS teams and AKP team.

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24
Q

Tell me about a time when your curiosity helped you make a smarter decision.

A

CDK, Logging Operator.

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25
Q

Tell me about the most important lesson you learned in the past year.

A

Talk about mistakes / improvement often to speed up progress

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26
Q

Tell me about a time when you made a wrong hire. When did you figure it out and what did you do?

A

Hasn’t happened. Talk about Bryan instead.

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27
Q

Tell me about a time when you mentored someone.

A

Peter / Ryan / Andrew

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28
Q

Tell me about the best hire your ever made.

A

Ryan

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29
Q

What qualities do you look for most when hiring others?

A

Technical / Personal / Their interests

30
Q

Who is the most important person in your life and why?

A

Not Brittany

31
Q

Tell me about a time when a team member didn’t meet your expectations on a project.

A

Ryan with testing & feature creep

32
Q

Tell me about a time when you couldn’t meet your own expectations on a project.

A

R12 Usage stretch goals

33
Q

Tell me about a time when you raised the bar.

A

Team UI library

34
Q

Tell me about a time when you motivated a team to go above and beyond.

A

Hackathon, Mattbot slack integration

35
Q

Tell me about a time when you were dissatisfied with the quality of something at work and went out of your way to improve it.

A

Early python lambdas were monoliths, switched to OOP

36
Q

Tell me about a time when you went way beyond the scope of the project and delivered.

A

First mentoring experience

37
Q

Tell me about your proudest professional achievement.

A

DC -> AKP, providing guidance on that for other teams

38
Q

Tell me about a time when you were disappointed because you didn’t think big enough.

A

PlatformCheck extensibility

39
Q

Tell me about a time when your vision resulted in a big impact.

A

Core Library / AKP

40
Q

Tell me about a time when you had to make a bold and difficult decision.

A

Automation node scaling OR Serverless > Terraform

41
Q

Tell me about a time when you took a calculated risk.

A

Spending time on POC for PHC Splunk Dashboard

42
Q

Tell me about a time you needed to get information from someone who wasn’t very responsive. What did you do?

A

Aussies. Get as far as possible each day, reach out to others as well.

43
Q

Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.

A

Kubernetes early adoption.

44
Q

Tell me about a time when you had to make a decision with little data or information.

A

Allocation Strategies Cost Obfuscation

45
Q

Tell me about a time when you made a decision too quickly and what you would have done differently.

A

PlatformCheck Splunk data design

46
Q

Tell me about a time when you had to work with limited time or resources.

A

AWS Account / Cluster migration OR CSM freakouts

47
Q

Tell me about a time you had to rely on yourself to finish a task.

A

?

48
Q

Tell me about a time where you turned down more resources to complete an assignment.

A

Turned down offer to have others help with Log Scrape

49
Q

Tell me about a time when you beat out the competition with less resources.

A

Hackathon. LLJD.

50
Q

Tell me about a time when you had to be frugal.

A

Never, but always pay attention to it anyway.

51
Q

Tell me about a time when you had to tell someone a harsh truth.

A

Ryan (testing, refactoring)

52
Q

What would you do if you found out that your closest friend at work was stealing?

A

Talk to them, escalate if necessary

53
Q

What is the quality you value least about yourself?

A

Fatigue after working on the same thing for too long

54
Q

What do you do to gain the trust of your teammates?

A

Honesty, transparency, communication, being as critical with myself as I am with them

55
Q

Tell me about a time you had to speak up in a difficult environment.

A

Bryan and Jim arguments

56
Q

Tell me about something that you learnt recently in your role.

A

Kubernetes Development, basic Go programming

57
Q

Give me two examples of when you did more than what was required in any job experience.

A

Onboarding docs during mentorship OR Log Scraper

58
Q

Tell me about the most complex problem you’ve ever worked on.

A

PlatformCheck 2.0 (AKP & AWS Automation)

59
Q

Tell me about a time when understanding the details of a situation helped you arrive to a solution.

A

R12 Usage Data enhancements

60
Q

Tell me about a time you utilized in depth data to come across a solution.

A

BG Calc API OR Log Scraper

61
Q

Tell me about a time when you had to step up and disagree with a team member’s approach.

A

Ryan’s refactoring approach

62
Q

If your direct manager was instructing you to do something you disagreed with, how would you handle it?

A

Talk about it.

63
Q

Tell me about a time when you did not accept the status quo.

A

SelfServe dev environment

64
Q

Tell me about an unpopular decision of yours.

A

PHC Splunk Data. CETools repository refactors

65
Q

What do you believe that no one else does?

A

That extra sprint time should be spent on tech debt before getting ahead on next tasks

66
Q

Give me an example of a time when you were 75% of the way through a project, and you had to pivot strategy–how were you able to make that into a success story?

A

Cluster Migration + CDK OR Log Scraper

67
Q

By providing an example, tell me when you have had to handle a variety of assignments. Describe the results.

A

Mentorship + Automation Upgrades + Automation V2

68
Q

What is the most difficult situation you have ever faced in your life? How did you handle it?

A

Personal: Julian?
Techincal: This Interview? Scrum Master?

69
Q

Tell me about a time you had too much on your plate to deal with and how you handled getting everything done.

A

Mentorship + Automation Upgrades + Automation V2. Worked a bunch of over time, tried to stay VERY organized.

70
Q

Tell me about a time when everyone else on your team gave up on something but you pushed the team towards delivering a result.

A

AWS Personalize Hackathon

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