Logistics Session 3 Flashcards
What are last mile logistics?
The final phase of the supply chain where finished goods and services move from a supplier’s distribution center to the final delivery destination, such as retail chain stores, night shops, hospitals, universities, or construction sites
What in omnichannel retail? Explain the omnichannel path to purchase.
A fully integrated retail chain which prices goods exactly the same in physical stores as online stores. The path to purchase (from perspective of consumers): research –> test and try –> purchase –> receive –> return. Any step of this process can be done either online or in store
How much transport costs occur in the last mile? What are the practical issues with LMD? What the two factors that incur the most cost?
28%. This is because: there is not always someone to accept deliveries, there are many difficult to find/access locations, buyers return good upon purchase. Labor of driver and fuel costs.
What is the demand and supply chain for urban freight transport system?
Demand for goods triggers demand for transport, which triggers supply of transport, which triggers vehicle movements
What are 5 factors affect the efficiency of urban freight operations?
An ever changing demand by receivers, who want deliveries to happen quicker and quicker. Dense and congested cities. Need to keep up with competitors. Technological advancements. Policies.
What is the tradeoff that suppliers must face in regards to operation efficiency?
Suppliers must find ways to minimize costs while at the same time maintaining customer service
Who are the key urban freight transport stakeholders (for demand side), and what do they need?
Receivers:
- low transportation costs (no such thing as “free” delivers)
- convenience
- attractive urban/shopping environment
- positive effect on society
Who are the key urban freight transport stakeholders (on supply side), and what do they need?
Shippers:
- low transport costs, satisfied customers, convenient pick ups, positive effect on society
Logistics Service providers:
- cost efficient, return on investment, satisfied customers, positive effect on society
Who are the key stakeholders in urban freight transport (context), and what do they need?
Local authorities:
- traffic safety, positive business climate, accessibility, minimizing emissions, attractive urban environment, cost of implementing a measure
Citizens:
- traffic safety, low noise, accessibility, good air quality, attractive urban environment
What are the 7 sources of inefficiency in urban freight?
Carriers have no contractual obligations with retailers. Retailers not confronted with direct cost of transport. Lots of small companies. Heterogeneity in supply chains. Road dominance. Spatial structure and parking facilities. Adverse impacts of policies.
What solutions exist to make urban freight more efficient (4 A’s)?
Awareness: nudging, driver training
Avoidance: product compaction, consolidation centers, physical internet, collection points and locker
Act and shift: microhubs, cargo bikes, vessels, off-hour deliveries
Anticipation: electric vehicles, crowdlogistics, infrastructure, regulations, strategic management
