LO2 - Understand how the functional areas of businesses work together to support the activities of businesses Flashcards

1
Q

Key tasks of functional area

Finance

A

Financial control and record keeping

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2
Q

Key tasks of functional area

Marketing

A

Promoting the business using different and relevant forms of media, including social media

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3
Q

Key tasks of functional area

Sales

A

Selling business products/services

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4
Q

Key tasks of functional area

Operations Management

A

Converting inputs to outputs

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4
Q

Key tasks of functional area

Human Resources

A

Planning recruitment, redundancies, remuneration and reward systems

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5
Q

Key tasks of functional area

Customer services

A

Liaising with customers,
managing expectations and resolving queries

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6
Q

Key tasks of functional area

Business support services

A

Managing resources, maintaining equipment, providing IT support, providing administrative support

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7
Q

Key tasks of functional area

Purchasing/procurement

A

Sourcing and providing materials or services

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8
Q

Key tasks of functional area

Research and development

A

Developing new products and services in response to research findings

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9
Q

How business functions interrelate with other business functions

A
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