LO1: Understand personalisation in Health and Social Care

Question 1

What is Personalisation ?

Answer 1

Recognising that the person has individual strengths, preferences, wishes and aspirations. It means putting them at the centre of the process by identifying their needs and supporting them to make choices

Question 2

Personalisation to an individual means…..

Answer 2

• Empowerment
• Meeting aspirations
• Addressing needs
• Independence
• Choice
• Participation
• Control
• Preferences

Question 3

What are Statutory Services ?

Answer 3

A service provided by local authority as laid down by legislation/law

Question 4

What does Aspiration mean ?

Answer 4

A strong desire to achieve something

Question 5

What does Proactive mean ?

Answer 5

When a person creates or controls s situation by causing something to happen rather than responding after it has happened

Question 6

What are Personal Budgets ?

Answer 6

The amount of money an individual is awarded by the local authority to spend on the help they need to achieve what is important to them

Question 7

What is a Support Plan ?

Answer 7

The document where day-to-day requirements and preferences for care and support are detailed to enable for an individual to live with dignity and respect in the community. It may be know by other names. For example, a care plan, or an individual plan

Question 8

What are Social Care Outcomes ?

Answer 8

The result of receiving social care that is desired by the individual, for example, living independently, finding employment

Question 9

What are Means-tested payments ?

Answer 9

Payments based on an individual’s financial circumstances to determine whether an individual is eligible or has the right to claim assistance

Question 10

What are the two types of personal budgets ?

Answer 10

Direct Payments and Managed Accounts

Question 11

What are Direct Payments ?

Answer 11

These are direct [cash] payments, held by the person or, where they lack mental capacity to look after themselves, by an authorised or nominated person, usually a carer, family member or friend, or an independent advocate identified by the local authority

Question 12

What do Direct Payments help achieve ?

Answer 12

This payment method underpins personalisation’s as individual are given responsibility for making decisions, and can spend the money as they please as long as it relates to their support plan

Question 13

Who are the Local Authority ?

Answer 13

The governing body of a county or district officially responsible for all public services and facilities in that area

Question 14

What is an Authorised or Nominated Person ?

Answer 14

Someone who acts on behalf of an individual to allocate their direct payments, with local authority agreement

Question 15

What does Eligible mean ?

Answer 15

Fitting the criteria for, be suitable for or be entitled to something

Question 16

What does Mental capacity mean ?

Answer 16

Being able to make a reasoned decision by understanding information, remembering it for long enough to make a decision and communicating this with others

Question 17

What are Managed Accounts ?

Answer 17

This account is managed by the local authority in line with the person’s wishes. This may include paying for community care services provided or commissioned by the local authority, Local authorities sometimes provide services directly by they increasingly commission non-government providers, such as private companies or charities, to provide supports on their behalf