LO 1 Flashcards
1
Q
What are the main features of bureaucracy?
A
- Central purpose is managerial control in organisations, linked to an ideology of progress rooted in knowledgeable, civilised societies.
2
Q
Weber distinguishes between three types of authority. What are they?
A
- Traditional
- Charismatic
- Rational - legal
3
Q
FACT
A
Rational choices are made on the basis of managerial leadership and technical expertise; and bureaucracies because they seek efficiency, have no underpinning ethical principles.
4
Q
What has an account of wars in Vietnam, Afghanistan and Iraq got to do with business? What lessons can we learn from the wars?
A
- The need for clear objectives
- An understanding of the environment
- Understand the competition
- An understanding of ones own resources
- The importance of organisational structure
- The importance of HR
- The importance of values and culture
- The importance of stakeholders
- The importance of intelligence
- The importance of competencies
- The importance of an exit strategy
- The recognition and importance of risk
- The danger of threats
5
Q
What are the two levels of environment?
A
- General environment (Macro environment)
* Task Environment (Mirco environment)
6
Q
What are the forces that effect the general (Marco) environment?
A
- National Culture
- Ideologies and Values
- Scientific and Technological developments
- Level of education
- Legal and political processes
- Demographic factors
- Available resources
- International Environment
- General economic, social and industrial structure of country.
7
Q
What are the forces that effect the task (Micro) environment?
A
- Customers
- Suppliers
- Competitors
- Regulators
- the local labour market and specific technologies
8
Q
What are the three elements of the system approach (environments)?
A
- Inputs
- Outputs
- Regulation
