Listening Flashcards
______ is not just hearing what the other party in the conversation has to say “______ means taking a vigorous, human interest in what is being told us, “said Alice Duer Miller. “You can ____ like a blank wall or like a splendid auditorium where every sound comes back fuller and richer.”
Listening
Listening is the first of the four language skills, which are:
- Listening
- Speaking
- Reading
- Writing
Author Marvin Gottlieb cites four elements “of good listening.
1) Attention
2) Hearing
3) Understanding
4) Remembering
_______ - the focused perception of both visual and verbal stimuli
Attention
______ - the physiological act of ‘opening the gates to your ears’ 3)
Hearing
________ -assigning meaning to the messages received
Understanding
_______ - the storing of meaningful information” (“Managing Group Process.” Praeger, 2003)
Remembering
He also cites four levels of listening: “
acknowledging, sympathizing, paraphrasing, and empathizing
______ is often said to be a physical process, perception of sound
Hearing
_______ is a mental process, active understanding of sounds you hear
Listening
Hearing is _________. You will hear sounds all day because it’s a physiological aspect of being.
Continuous
, listening is _______ because it requires attention and focus, which can’t be given at every hour of the day. As such, listening becomes psychological.
temporary
Hearing is ________, meaning you don’t choose to do it. That’s why you can hear people talking,
Involuntary
but you can choose not to listen and focus on what they are saying. This is like the phrase “in one ear, out the other.”
Voluntary
The listener is attempting to really internalize and understand what they are hearing. This requires motivation and purpose. The listener has an intention to connect and participate.
Active listener:
:
Exhibits itself when the listener is disconnected and is unreceptive.
Passive listener
(Differentiate the sounds of the voice)
_______ ______ means only interpreting the sound of the message rather than understanding the meaning of the message. It is also known as a fundamental type of listening; therefore, people learn it from mothers’ wombs. This listening style involves hearing only the sound rather than listening to interpret the meaning of the message. It is the primary type of listening, where different sounds of words are recognized without understanding the meaning
Discriminative Listening
(Understanding the meaning of message)
__________ _______means understanding the meaning of the message rather than interpreting only the sound of the message.
Comprehensive Listening
(Understanding the feeling and emotions of the speaker)
_______ _______ is understood as the feeling and emotions of the speaker sometimes, the listener can feel what the speaker is feeling. Therefore, this listening needs good close attention, discriminative listening, comprehensive listening, and a deep connection with the emotion of the speakers
Empathic Listening
(Evaluate the meaning of message based on evidence)
_______ _______means evaluating and forming the appropriate meaning of the message based on evidence. So, It is related to critical thinking and analysis. However, It helps assess whether speakers are right, wrong, logical, or illogical. They understand why they accept or reject another member’s ideas and suggestions.
Analytical Listening
(Seeking certain information)
_____ ______ refers to the listening behavior where the listener seeks certain information to appreciate and meet their needs and goals. it is one kind of selective listening. They are intended to listen to particular information that is important to them.
Appreciative Listening
How to Be an Active Listener?
Ask good questions
Be curious
Wait to speak
Stay focused
Don’t fill in holes
:
When listening attentively, you can ask good questions. You can follow what the speaker is trying to convey and respond back with detailed and accurate questions to push the conversation further
Ask good questions
:
With anything in life, curiosity has the power to take us to greater levels. When you express curiosity during listening and genuinely want to know more, you will be better focused and pay attention
Be curious
:
One of the main tenets and sometimes the hardest part about being a listener is not interrupting. To actively listen, you have to rely on the cues that someone is done speaking before you open your mouth to talk. This comes in the form of hearing them close a sentence or thought, as well as I as non-verbal cues
Wait to speak
Being focused means that you have to silence the other thoughts in your mind and pay attention to the words being spoken. One way you can practice on your focus outside of active listening can be meditation. This practice will help you learn how to be present so that when you are in the middle of a conversation, your mind is focused on what is happening with the other person, rather than thoughts about the past or future.
Stay focused
:
If there’s a part of someone’s story that feels missing, don’t fill in the blanks yourself. Instead, ask the questions that will help you clarify and make better sense of the information.
Don’t fill in holes
It refers to the ability of an individual to recognize meaning acquired from a specific material they have listened or viewed to.
Comprehension
5 Types of Noises/ Barriers to Effective Listening
Physical
Physiological
Psychology
Factual
Semantic
- there are some ______ noises such as noises produced by people in the surroundings or in the context where the communication is taking place. Example: When listening to a radio show while the rain is pouring heavily on the roof.
Physical
- to any biological factors or bodily processes that interfere with the effective reception or transmission of messages during communication.
Examples: fatigue, sensory impairments, hunger, thirst, etc.
Physiological
- the noise or barriers to listening is coming from within. Example: stress, anxiety, depression, etc
Psychological
- sometime people will find it hard to believe into something that they have heard unless such is well supported by facts and pieces of evidence
Factual
- this refers to the impeding of listening due to difficulty in understanding the meaning of the language.
Semantic Barriers
