Listening Flashcards

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1
Q

The process of receiving and responding to spoken and unspoken messages

A

Listening

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2
Q

Hearing and attending to the sound waves

A

Receiving

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3
Q

physiological process of registering sound waves as they hit the eardrum

A

Hearing

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4
Q

is the process of accurately identifying and interpreting particular sounds

A

Attending

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5
Q

Is the stage during which the listener determines the context and meanings of the words that are heard through a process of decoding

A

Understanding

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6
Q

You take or get the meaning

A

Decode

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7
Q

is the one during which the listener assesses the information they received. To asses or validate the information

A

Evaluating

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8
Q

occurs as the listener categorizes and retains the information he or she has gathered from the speaker for future access

A

Remembering

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9
Q

Storing information for a small amount of time

A

Short term memory

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10
Q

Storing information for a long amount of time– may be a memorable event

A

Long term memory

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11
Q

is the stage of listening process in which the listener provides verbal or nonverbal reactions

A

Responding

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12
Q

Reaction without the use of words. only body language and gestures

A

Nonverbal reaction

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13
Q

Reaction with the use of words

A

Verbal reaction

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14
Q

listening for enjoyment, appreciation, and pleasure

A

Appreciative

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15
Q

listening empathically to show concern (putting yourself in others’ perspective)

A

Empathic

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16
Q

listen to understand/comprehend the message, uses active listening

A

Comprehensive

17
Q

listening to evaluate the content of the message– to judge or criticize

A

Analytical

18
Q

Act of analyzing facts to understand a problem or topic thoroughly

A

Critical thinking

19
Q

The first step to solving a problem, the stage where you listen and process the problem

A

Understanding the problem

20
Q

The second stage where you find the cause of the problem

A

Identify the root cause of the problem

21
Q

The third stage where you find the end to the problem

A

Come up with potential solution