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Identity & Access Management > Licenses > Flashcards

Licenses Flashcards

1
Q

What are the 2 main types of SF Licenses?

A

Settings Licenses & Product Licenses

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2
Q

List the 3 types of Settings Licenses

A

Platform, User & Permission Set

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3
Q

What is a Product License comprised of?

A

Editions and Add-On’s

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4
Q

What are the types of SF editions?

A

Essentials, Professional, Enterprise, Unlimited

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5
Q

How many platform licenses must an Edition contain?

A

At least one

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6
Q

How many user licenses must an Edition contain?

A

0, 1 or more licenses

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7
Q

What licenses do Add-ons contain?

A

Can include one or more platform licenses, user licenses, permission set licenses or all three

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8
Q

What are Permissions & Preferences (perms & prefs) linked to?

A

Settings licenses

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9
Q

Define Permissions & Preferences

A
  1. Access to specific functionality for an org or individual users2. Metadata settings that configure product functionality
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10
Q

What is a perm?

A

Control access to features & security - such as Chat

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11
Q

What is a pref?

A

Settings that a user defines - such as timezone or password

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12
Q

What are the 4 types of perms & prefs?

A
  1. Platform level perms
  2. Platform level prefs
  3. User level perms
  4. User level prefs
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13
Q

Who sets platform level perms?

A

Provisioning team based on licenses purchased

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14
Q

Who sets platform level prefs?

A

Can be turned off and on by admin

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15
Q

What is an example of a platform level perm?

A

Creating custom objects or making API requests

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16
Q

What is an example of a platform level pref?

A

Language or Timezone settings

17
Q

Define profile and permission sets?

A

Subset of functionality defined in a user or permission set license

18
Q

How can you match sandbox licenses to Production?

A
  1. Refresh

2. Use Match Production Licenses tool

19
Q

What are some of the key SF license editions

A
  1. Sales Cloud
  2. Service Cloud
  3. Sales + Service Cloud
  4. Lightning Platform
  5. Experience Cloud
20
Q

What are some features only available on Sales cloud?

A
  1. Quote
  2. Contracts
  3. Opportunity Split
21
Q

What are some features only available in Service Cloud?

A

Omnichannel, Live Agent, Service Contracts, Milestones

22
Q

What is Lightning Platform One App license?

A

DEPRECATED now

23
Q

What are the 2 types of Lightning Platform licenses?

A
  1. Lightning platform light app

2. Lightning platform enterprise app

24
Q

Describe the Lightning platform light app

A

10 custom objects & 10 tabs.

Read-only access to Accounts & Contacts

25
Q

Describe the Lightning platform enterprise app

A

10 custom objects & 10 tabs.
Read-write access to Accounts & Contacts.
Record level sharing
Bulk API and Streaming API access.

26
Q

Describe the Salesforce platform license

A
  1. Core platform functionality - accounts, contacts, reports, dashboards, documents & custom tabs
  2. No access to forecasts, leads, campaigns, opportunities
  3. Custom apps developed internally or App Exchange
27
Q

What is the Company Community User license

A
  1. Used for employee communities
28
Q

What access is available in the Company Community user license?

A
  1. Access to Accounts, Contacts, Cases, Documents
  2. Access to 10 custom objects and 10 custom tabs
  3. Use Content, Ideas, Assets, Identity Features
  4. Use Activities, Tasks, Calendar, Events
29
Q

What licenses are required to support an Employee Community?

A
  1. Salesforce Platform User License

2. Company Community for Lightning Platform (or Enterprise) permission set license

30
Q

What are the 5 Community type licenses?

A
  1. External apps
  2. Customer community
  3. Customer community plus
  4. Partner Community
  5. Channel Account
31
Q

What is the role limit for Communities?

A
  1. Default is 50,000
  2. Max is 100,000
    (Each account roughly has 3 roles underneath it - so use that when working out if there’ll be an issue with Sharing)
32
Q

What is an External Identity license?

A
  1. Also known as Customer 360 license
  2. Standalone license to give identity services, like SSO and passwordless login to customers and partners
  3. Works with Community licenses
33
Q

What profiles are available with External Identity license?

A
  1. External Identity User Profile

2. Default External Identity User Profile (locked down and Read-Only access)

34
Q

What access do you get with the External Identity license?

A

Accounts, Contacts, Documents + 10 custom objects

35
Q

What is an Identity Only License?

A

Extra licenses that can be purchased for employees to access identity services like SSO. Limited to 10 custom objects

36
Q

What is the Identity Verification Credits add-on license?

A

Purchased to allow SMS mobile identity verification (e.g. for passwordless login)

Identity & Access Management (8 decks)

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