Levitt and Robertson Flashcards

1
Q

What is Globalization?

A

“The emergence of global markets for standarized consumer products on a previously unimagined scale of magnitude” - Levitt

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2
Q

What does a multinational corporation do?

A

It operates in a number of countries and adjusts its products and practices in each–> HIGH relative cost (Adapted)

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3
Q

And a GLOBAL corporation?

A

It operates with resolute constancy-at LOW relative cost–> sells the same things in the same way everywhere. (standard)

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4
Q

What is Marketing Myopia?

A

Marketing managers focus too much on their existing products that they forget the needs of the customers (their needs change and this existing product may not satisfy them anymore

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5
Q

How many levels of product are there?

A

5

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6
Q

Which are the levels of product?

A
  1. Core Benefit
  2. Basic Product
  3. Expected Product
  4. Augmented Product
  5. Potential Product
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7
Q

Basic version of the product made up of only those features necessary fo it to function–> which level is it?

A

Base Product

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8
Q

Set of features that the customers expect when they buy the product.–>which level is it?

A

Expected Product

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9
Q

Includes all augmentations and transformations the product might undergo in the future. In simple language, this means that to continue to surprise and delight customers the product must be augmented –> Level?

A

Potential Product

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10
Q

It’s the Fundamental need or wants of the customer that is satisfied when they buy the product–> level?

A

Core benefit

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11
Q

Refers to any product variations, extra features, or services that help differentiate the product from its competitors –> level?

A

Augmented Product

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12
Q

What are the 4 P’s of Marketing?

A
  1. Product
  2. Promotion
  3. Place
  4. Price
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13
Q

Some competition companies face in the globalized market include:

A
  • Import of foreign products
  • Competition from emerging countries
  • Global industries–> competitive advantage by operating in different markets
  • Companies that operate in creativity and communication not only on manufacturing
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14
Q

When was the Marketing Concept first introduced?

A

It became popular after the WWII (50’s-60’s)

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15
Q

What are the Internationalisation objectives?

A
  • New Markets and Sales
  • Reduce costs
  • Access to resources
  • Gov Policy
  • Risk reduction
    INCREASE AND SUSTAIN REVENUE PROFIT
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