Leverage Existing Resources and Processes Flashcards
What is required for an organization to adopt Learning from All Operations?
Adopting Learning from All Operations does not necessitate a complete overhaul of existing processes, practices, and tools. Instead, it requires a willingness to expand perspectives or mindsets as a complement to what is already in place. This shift involves promoting language and behaviors that support the evolution toward a more inclusive learning approach.
How should the language used within organizations change to support Learning from All Operations?
To change conversations about safety and align them with operational goals, the language used must focus on the presence of safety and describe what actually happens in operations in a constructive and non-judgmental manner. This involves using descriptive language that is neutral and objective, avoiding terms with negative connotations, and moving away from normative or evaluative language that imposes judgment or comparison against standards.
Why is it important to describe everyday performance and not just focus on failures and accidents?
Focusing solely on failures and accidents limits the scope of learning to what goes wrong, omitting valuable insights from everyday performance and successful operations. To learn from all that happens, it is essential to be able to describe everyday performance in sufficient detail, expanding terminology and employing a descriptive approach to language. This broader view enables organizations to capture a more complete picture of their operations, fostering a culture of continuous improvement and safety.
