Levels of Responsibility Flashcards
Autonomy Level 1 - Follow
Works under supervision. Uses little discretion. Is expected to seek guidance in unexpected situations.
Autonomy Level 2 - Assist
Works under routine direction. Uses limited discretion in resolving issues or enquiries. Works without frequent reference to others.
Autonomy Level 3 - Apply
Works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level.
Autonomy Level 4 - Enable
Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes.
Autonomy Level 5 - Ensure, Advise
Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities.
Autonomy Level 6 - Initiate, Influence
Has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects. Establishes organisational objectives and assigns responsibilities.
Autonomy Level 7 - Set Strategy, Inspire, Mobilise
At the highest organisational level, has authority over all aspects of a significant area of work, including policy formation and application. Is fully accountable for actions taken and decisions made, both by self and others to whom responsibilities have been assigned.
Influence Level 1 - Follow
Minimal influence. May work alone, or interact with immediate colleagues.
Influence Level 2 - Assist
Interacts with and may influence immediate colleagues. May have some external contact with customers, suppliers and partners. May have more influence in own domain.
Influence Level 3 - Apply
Interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions which impact the work assigned to individuals or phases of projects.
Influence Level 4 - Enable
Influences customers, suppliers and partners at account level. May have some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions which influence the success of projects and team objectives.
Influence Level 5 - Ensure, Advise
Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Builds appropriate and effective business relationships. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.
Influence Level 6 - Initiate, Influence
Influences policy and strategy formation. Initiates influential relationships with internal and external customers, suppliers and partners at senior management level, including industry leaders. Makes decisions which impact the work of employing organisations, achievement of organisational objectives and financial performance.
Influence Level 7 - Set Strategy, Inspire, Mobilise
Makes decisions critical to organisational success. Inspires the organisation, and influences developments within the industry at the highest levels. Advances the knowledge and/or exploitation of technology within one or more organisations. Develops long-term strategic relationships with customers, partners, industry leaders and government.
Complexity Level 1 - Follow
Performs routine activities in a structured environment. Requires assistance in resolving unexpected problems.
Complexity Level 2 - Assist
Performs a range of work activities in varied environments. May contribute to routine issue resolution.
Complexity Level 3 - Apply
Performs a range of work, sometimes complex and non routine, in a variety of environments. Applies methodical approach to issue definition and resolution.
Complexity Level 4 - Enable
Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues.
Complexity Level 5 - Ensure, Advise
Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organisational requirements.
Complexity Level 6 - Initiate, Influence
Has a broad business understanding and deep understanding of own specialism(s). Performs highly complex work activities covering technical, financial and quality aspects. Contributes to the implementation of policy and strategy. Creatively applies a wide range of technical and/or management principles.
Complexity Level 7 - Set Strategy, Inspire, Mobilise
Leads on the formulation and implementation of strategy. Applies the highest level of leadership skills. Has a deep understanding of the industry and the implications of emerging technologies for the wider business environment.
Business skills Level 1 - Follow
Uses basic information systems and technology functions, applications, and processes. Demonstrates an organised approach to work. Learns new skills and applies newly acquired knowledge. Follows code of conduct, ethics and organisational standards. Is aware of health and safety issues. Has sufficient communication skills for effective dialogue with others. Contributes to identifying own development opportunities.
