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ITALIAN > Letter of Complaint > Flashcards

Letter of Complaint Flashcards

1
Q

Egregio …,

A

Like Dear …., but formal. Could be, for instance:

“Egregio Direttore,”

For females, it’s best to use “Gentile” or “Gentilissima”

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2
Q

Le scrivo per dimostrare il mio disappunto per…

A

I am writing to express my disappointment

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3
Q

Mi riferisco in modo particolare a…

A

In particular, I would like to point out that…

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4
Q

Innanzitutto, …

A

First of all, …

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5
Q

In secondo luogo, …

A

Secondly,…

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6
Q

Le faccio presente che,…

A

I would like to bring to your attention that…

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7
Q

Notevolmente

A

notably (adverb)

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8
Q

Mi rendo conto che…

A

I am aware that/I can appreciate that…

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9
Q

Io ritengo che…

A

I believe that…

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10
Q

Prima di ogni altra cosa

A

above all

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11
Q

Vi chiedo quindi cortesemente (or Chiedo quindi cortesemente)

A

I request something but like, politely

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12
Q

Intervenire al più presto o Intervenire quanto prima

A

To acts as soon as possible on something

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13
Q

In mancanza di una soluzione, saremmo costretti ad agire per vie legali

A

If a solution is not provided, we will be forced to pursue legal action

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14
Q

Restare in attesa di un sollecito riscontro.

A

to await their reply. E.g. you could end the letter by saying “Restiamo in attesa di un vostro sollecito riscontro”

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15
Q

Porgo distinti saluti

A

Best regards

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16
Q

Porgo cordiali saluti

A

Best regards

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17
Q

Le scrivo per lamentarmi del fatto che…

A

I am writing to complain about…

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18
Q

In particolare, vorrei segnalare il/la…

A

I would particularly like to point out the… (e.g. the lack of something)

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19
Q

Efficiente

A

efficient

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20
Q

È possibili imputare delle sanzioni a….

A

is it possible to impose sanctions on (e.g. on a company!)

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21
Q

Quanto dovrò/dovremo aspettare per…?

A

how long will I/we have to wait to…

22
Q

Ringrazio dell’attenzione,

A

thank you for your attention/consideration

23
Q

di lunga data

A

che durano tanto tempo

24
Q

contestualmente a

A

in occasione di

25
Q

che si sono verificate

A

che ci sono state

26
Q

si è deteriorato

A

si è rovinato (it’s ruined)

27
Q

intervenire

A

agire, fare qualcosa

28
Q

un sollecito riscontro

A

una risposta immediata

29
Q

recarsi

A

andare

30
Q

a mio avviso

A

secondo me

31
Q

imputare delle sanzioni

A

dare delle multe

32
Q

Disservizio

A

Cattivo servizio

33
Q

manifestare il proprio disappunto

A

to express one’s disappointment

34
Q

garantire la sicurezza

A

to guarantee the safety of..

35
Q

fare presente

A

to show

36
Q

rendersi conto

A

to acknowledge

37
Q

affrontare dei problemi

A

to face some problems

38
Q

porgere distinti saluti

A

to offer kind regards

39
Q

ringraziare dell’attenzione

A

thank for someone’s attention

40
Q

porre rimedio

A

to fix something

41
Q

restare in attesa

A

to await

42
Q

agire per vie legali

A

to take legal action

43
Q

la manutenzione

A

maintenance

44
Q

l’illuminazione

A

lighting

45
Q

l’abbandono

A

abandonment

46
Q

la sostituzione

A

substitution

47
Q

la mancanza

A

lack of something

48
Q

il funzionamento

A

functioning/working of something

49
Q

il cambiamento

A

change

50
Q

Chiarire

A

to clarify

ITALIAN (7 decks)

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