Lesson 7 Flashcards

1
Q

Should include everything that the receiver needs to hear

A

Completeness

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2
Q

Direct or straight to the point message

A

Conciseness

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3
Q

Always consider relevant info about his or her receiver

A

Consideration

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4
Q

Message is concrete and supported by facts

A

Concreteness

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5
Q

Respecting the cultures, values, and beliefs of their receiver

A

Courtesy

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6
Q

Use of simple and specific words to express ideas

A

Clearness

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7
Q

Elimanate the negative impact on the audience

A

Correctness

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