Lesson 6 Flashcards

1
Q

What is Franchise Marketing?

A

The promotion of franchise business to increase awareness, attract new clients, and drive revenues to a franchise location.

Franchise marketing involves both franchisors and franchisees in promotional activities.

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2
Q

What are the two types of marketing used for franchises?

A
  • Operational marketing
  • Development marketing

Operational marketing focuses on day-to-day execution, while development marketing promotes related initiatives.

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3
Q

What is the focus of Operational Franchise Marketing?

A

Acquiring and retaining customers at individual franchise locations.

This includes strategies like SEO, social media, and email marketing.

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4
Q

What is the aim of Franchise Development Marketing?

A

To attract potential franchisees and expand the franchise network.

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5
Q

Why is effective franchise marketing crucial?

A
  • Brand Consistency
  • Customer Acquisition
  • Franchise Development

These elements are essential for building trust, driving sales, and attracting new franchisees.

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6
Q

What should a franchise’s marketing plan include?

A

A variety of strategies to promote the franchise and help it grow.

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7
Q

What are key components of a Franchise Marketing Plan?

A
  • Define Your Target Audience
  • Establish Strong Brand Identity
  • Prioritize Marketing Channels
  • Develop a Content Strategy
  • Track and Measure Results

These components help ensure effective marketing execution.

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8
Q

What demographics should be analyzed for target audience identification?

A
  • Age
  • Race
  • Sex
  • Income level
  • Education
  • Geographic location

Demographics provide essential data for targeting marketing efforts.

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9
Q

What are psychographics?

A

The study and classification of people according to their attitudes, aspirations, values, interests, and lifestyle.

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10
Q

Fill in the blank: A franchise’s _______ outlines its visual identity, messaging, and tone of voice.

A

[brand style guide]

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11
Q

What is a Franchise Disclosure Document (FDD)?

A

A legally required document that provides potential franchisees with comprehensive information about the franchisor and their business model.

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12
Q

What does the FDD cover?

A
  • Financial Performance
  • Business Operations
  • Legal and Regulatory Compliance

It helps potential franchisees make informed decisions.

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13
Q

What is the first step in developing a franchise sales plan?

A

Target Market Analysis.

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14
Q

What are effective lead generation strategies for franchise sales?

A
  • Advertising
  • Trade Shows
  • Referral Programs
  • Website Optimization
  • Content Marketing

These strategies help build a pipeline of potential franchisees.

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15
Q

What does the sales process for closing a franchise deal typically include?

A
  • Initial Contact
  • Presentation
  • Discovery Days
  • Negotiation
  • Due Diligence
  • Closing

Each step is critical in guiding potential franchisees through the decision-making process.

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16
Q

True or False: Maintaining brand integrity is an important aspect of a franchise sales plan.

A

True.

17
Q

What is the purpose of tracking and measuring results in franchise marketing?

A

To monitor the effectiveness of marketing campaigns and make data-driven adjustments.

18
Q

What types of content should a franchise consider for their content strategy?

A
  • Blog posts
  • Videos
  • Infographics

Diverse content types engage different audience segments effectively.