lesson 5 Flashcards
the one who demands goods and services
consumer
king of producers
consumers
goods that yield satisfaction directly to any consumer and are sold for consumption and not to be used for further processing of another good
consumer goods
basic needs for sustaining human life
physiological needs
needs to achieve safety feeling. it can be in the form of house, money, or security
safety needs
need for belongingness, love, care, and acceptance
social needs
need for recognition. sometimes we satisfy it by having control or power with the things we are good at
esteem needs
need for growth or improvement. it answers the questions of what we are capable of becoming
self-actualization needs
3 steps in studying consumer behavior
consumer preferences
budget constraints
consumer choices
describe how and why people prefer one good to another
consumer preferences
this means that people have limited income
budget constraints
combination of consumer preferences and budget constraints. it answers the question of what combination of goods or services will consumers buy to achieve their satisfaction while at the same time maximizing their limited budget
consumer choices
refers to the satisfaction or pleasure that an individual/consumer gets from consuming a good/service. consumers’ willingness to pay for goods or services, whatever its price
utility theory
defined as the additional satisfaction that an individual derives from consuming an extra unit of goods/services
marginal utility
total satisfaction that a consumer derives from the consumption of goods/services
total utility