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work imm > Lesson 4: Work Ethics > Flashcards

Lesson 4: Work Ethics Flashcards

1
Q
  • utilizes their knowledge to contribute to the common good specific to their profession
  • paid or remunerated for a particular service
A

professional

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2
Q

isnt just a set of appearances — neatness, good grooming, ‘shop talk’ and the like. Not just technical skill; many technical”

A

professionalism

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3
Q
  • set of standard and rules required for satisfactory work performance
  • involves attitudes, behaviors, respect, communication , and interact; how one gets along with others
A

work ethics

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4
Q

this type of work ethics is based on profession and code of conducts

A

professional

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5
Q

explicitly discussed to employees or standards/ policies that apply to employees which may not be explicitly discussed (common sense). ex. attendance/ tardiness

A

specific to a work situtaion

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6
Q

the characteristics of work ethics

A
  • attendance
  • character
  • teamwork
  • appearance
  • attitude
  • productivity
  • organization skills
  • communication skills
  • cooperation
  • respect
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7
Q

● one of the criteria used to assess performance of an employee
● large impact on individual and team success
● absenteeism can profoundly impact job performance and retention

A

attendance

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8
Q

● should start at home: adult behavior is a product of our experiences when we were a child
● loyalty
● honesty
● trustworthiness
● dependability
● reliability
● initiative
● self-discipline
● self-responsibility

A

character

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9
Q

● respecting rights of others
● being a team worker
● being cooperative
● being assertive but not aggressive
● display customer service attitude
● seek opportunities for continuous
learning; be a lifelong learner
● demonstrate mannerly behavior
● respect confidentiality

A

teamwork

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10
Q

● a person makes their first
impressions of someone in three seconds
● dress appropriately
● personal hygiene
● good manners

A

appearance

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11
Q

● denonstrate positive attitude
● appear self confident

A

attitude

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12
Q

● following safety procedure
● conserve materials
● Keeping the work area neat and clean
● follow instructions properly

A

productivity

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13
Q

● prepare for assignment at home
● prioritize—what is important
● set timetables—list what you have achieved and what is still pending
● spend time wisely

A

organization skills

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14
Q

● verbal or non verbal must be clear
● be emphatic
● always treat others as we would like others to treat us

A

communication skills

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15
Q

● develop good working relationships
● follow chain of command
● good at conflict management
● being a good problem solver

A

cooperation

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16
Q

● work to best of abimity
● do whats asked the first time ● accept and awknoledge an
individuals talents and knowledge

A

respect

17
Q

FILL IN THE BLANKS

Good work ethics will accomplish the following goals: 1. Positive work ethics skill make for more ______ and _____ employees
2. Employers will have workers with _______ work habits
3. More ______ and _____ workers

A
  1. employable; valuable
  2. desirable
  3. motivated; attentive
18
Q

FILL IN THE BLANK
Values to be adopted by public health workers

  1. The public health worker shall be ______.
  2. The public health worker shall uphold his/her _______ and that of his/her profession.
  3. The public health worker shall be _____.
  4. The public health worker shall be _____ in spirit and deed.
  5. The public health worker shall exercise ______ to protect the interest of public health.
A
  1. humane
  2. personal integrity
  3. just
  4. generous
  5. courage
19
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall attend to his/her client faithfully and conscientiously and to provide them will all possible benefits from his/her knowledge and skills

A

True

20
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
Public health worker shall serve all people during his/her schedule of jurisdiction without discrimination.

A

False; shall serve people anytime

21
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall guard as sacred trust anything confidential or private in nature that is discovered or relayed to him/her by the clients. He/She shall not divulge confidential information that may reflect on the clients, except, when required by law, in the interest of public health and safety, or upon the client’s consent.

A

True

22
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall serve the needs of his/her clients throughout the duration of the client’s treatment and not make the necessary referral until the treatment is complete. (This includes all required follow-up treatment).

A

False; shall make necessary referral

23
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall act and respond to any call for his/her services at any time.

A

True

24
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall at all times maintain quality and prompt delivery of health services without discrimination.

A

TRUE

25
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall maintain a cordial professional relationship with his/her clients at all times.

A

True

26
Q

DUTIES AND OBLIGATIONS

True or False
- To his/her client:
The public health worker shall provide his/her clients with the best quality service at least cost.

A

True

27
Q

DUTIES AND OBLIGATIONS

True or False
- To the community:
The public health worker shall fully cooperate with public authorities in the performance of his/her duties and responsibilities.

A

False; local

28
Q

DUTIES AND OBLIGATIONS

True or False
- To the community:
The public health worker shall assist in the administration of justice when called upon to provide expert opinion on health public safety and medico-egal cases.

A

True

29
Q

DUTIES AND OBLIGATIONS

True or False
- To the community:
The public health worker shall provide correct and accurate information on the risk and injury to health and to life existing in the community.

A

True

30
Q

DUTIES AND OBLIGATIONS

True or False
- To the community:
The public health worker shall take the initiative to organize the community to become self-reliant for their health and medical needs to maintain their health facilities and to mobilize resources for health.

A

True

31
Q

DUTIES AND OBLIGATIONS

True or False
- To the community:
The public health worker shall make himself/herself available to the community according to schedule his/her services are needed especially emergencies and calamities.

A

False; available anytime

32
Q

DUTIES AND OBLIGATIONS

True or False
- To the coworkers:
The public health worker shall maintain a harmonious relationship with his/her co-worker and shall avoid destructive competition with them.

A

True

33
Q

DUTIES AND OBLIGATIONS

True or False
- To the coworkers:
The public health worker shall seek assistance through the most convenient time with his/her colleagues whenever necessary, for the benefit of the client and the community.

A

False; seek assistance through consultations

34
Q

DUTIES AND OBLIGATIONS

True or False
- To the government:
The public health worker shall ensure that services are delivered to the intended population.

A

True

35
Q

DUTIES AND OBLIGATIONS

True or False
- To the government:
The public health worker shall help improve and maintain a healthy population which contributes to socio-economic development of the country.
- The public health worker shall pay all taxes due the government.

A

True

36
Q

DUTIES AND OBLIGATIONS

True or False
- To the government:
The public health worker shall wisely and e ciently use all equipment and facilities provided to him/her for an effective delivery of health services.

A

True

37
Q

DUTIES AND OBLIGATIONS

True or False
- To the government:
● The public health worker shall strive as much as he/she can about the programs of the government especially those related to health, such that he/she is able to discuss them intelligently at any given time.
● The public health worker shall strive for excellence in the performance of his/her duties and responsibilities as a public servant.

A

True

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