Lesson 4: Work Ethics Flashcards
- utilizes their knowledge to contribute to the common good specific to their profession
- paid or remunerated for a particular service
professional
isnt just a set of appearances — neatness, good grooming, ‘shop talk’ and the like. Not just technical skill; many technical”
professionalism
- set of standard and rules required for satisfactory work performance
- involves attitudes, behaviors, respect, communication , and interact; how one gets along with others
work ethics
this type of work ethics is based on profession and code of conducts
professional
explicitly discussed to employees or standards/ policies that apply to employees which may not be explicitly discussed (common sense). ex. attendance/ tardiness
specific to a work situtaion
the characteristics of work ethics
- attendance
- character
- teamwork
- appearance
- attitude
- productivity
- organization skills
- communication skills
- cooperation
- respect
● one of the criteria used to assess performance of an employee
● large impact on individual and team success
● absenteeism can profoundly impact job performance and retention
attendance
● should start at home: adult behavior is a product of our experiences when we were a child
● loyalty
● honesty
● trustworthiness
● dependability
● reliability
● initiative
● self-discipline
● self-responsibility
character
● respecting rights of others
● being a team worker
● being cooperative
● being assertive but not aggressive
● display customer service attitude
● seek opportunities for continuous
learning; be a lifelong learner
● demonstrate mannerly behavior
● respect confidentiality
teamwork
● a person makes their first
impressions of someone in three seconds
● dress appropriately
● personal hygiene
● good manners
appearance
● denonstrate positive attitude
● appear self confident
attitude
● following safety procedure
● conserve materials
● Keeping the work area neat and clean
● follow instructions properly
productivity
● prepare for assignment at home
● prioritize—what is important
● set timetables—list what you have achieved and what is still pending
● spend time wisely
organization skills
● verbal or non verbal must be clear
● be emphatic
● always treat others as we would like others to treat us
communication skills
● develop good working relationships
● follow chain of command
● good at conflict management
● being a good problem solver
cooperation
● work to best of abimity
● do whats asked the first time ● accept and awknoledge an
individuals talents and knowledge
respect
FILL IN THE BLANKS
Good work ethics will accomplish the following goals: 1. Positive work ethics skill make for more ______ and _____ employees
2. Employers will have workers with _______ work habits
3. More ______ and _____ workers
- employable; valuable
- desirable
- motivated; attentive
FILL IN THE BLANK
Values to be adopted by public health workers
- The public health worker shall be ______.
- The public health worker shall uphold his/her _______ and that of his/her profession.
- The public health worker shall be _____.
- The public health worker shall be _____ in spirit and deed.
- The public health worker shall exercise ______ to protect the interest of public health.
- humane
- personal integrity
- just
- generous
- courage
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
The public health worker shall attend to his/her client faithfully and conscientiously and to provide them will all possible benefits from his/her knowledge and skills
True
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
Public health worker shall serve all people during his/her schedule of jurisdiction without discrimination.
False; shall serve people anytime
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
The public health worker shall guard as sacred trust anything confidential or private in nature that is discovered or relayed to him/her by the clients. He/She shall not divulge confidential information that may reflect on the clients, except, when required by law, in the interest of public health and safety, or upon the client’s consent.
True
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
The public health worker shall serve the needs of his/her clients throughout the duration of the client’s treatment and not make the necessary referral until the treatment is complete. (This includes all required follow-up treatment).
False; shall make necessary referral
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
The public health worker shall act and respond to any call for his/her services at any time.
True
DUTIES AND OBLIGATIONS
True or False
- To his/her client:
The public health worker shall at all times maintain quality and prompt delivery of health services without discrimination.
TRUE
