Lesson 4 (market research) Flashcards
can be defined as the process of gathering, analyzing and interpreting
MARKET RESEARCH
is the most valuable tool in any type of research study.
DATA COLLECTION
3 DIFFERENT DATA COLLECTION TECHNIQUES
Survey
interview
focus group discussion
are the most common way to gather primary research with the use of
questionnaires or interview schedule.
SURVEY
is one of the most reliable and credible ways of getting relevant
information from target customers.
INTERVIEW
2 types of interview
personal
telephone
are the traditional method of conducting an
interview.
personal
are less expensive and less time-consuming, but the
disadvantages are that the response rate
telephone
is an excellent method for generating and
screening ideas and concepts.
FOCUS GROUP DISCUSSION