Lesson 4: Market Research Flashcards
the process of gathering, analyzing and
interpreting the information about the
products or services to be offered for
sale to the potential consumers in the
market
market research
through market research, we can identify
the who, what, how’s of our potential market
the who refers to
who will use the product/service
the what refers to
what are the current products/services they purchase?
the how’s refers to
how much can they afford; how are they buying the product/service
the what helps in knowing
who are the competitors in the market
the how’s helps in knowing the
price and preferences in terms of packaging/delivery and variants
For us to know the who, what, and how’s - we need to
collect data
The most valuable tool in any type of research study
data collection
inaccuracy in data collection may cause
mistakes and ultimately invalid results
tips in collecting data
organize collected data as soon as it is available; know what message you want to get across and then collect data that is relevant to that message; collect more data; create more data; regularly run experiments or collect data; challenge your assumptions; set reasonable expectations; take note of interesting or significnant data
The most common way to gather
primary research
use of questionnaires and interview schedule
questionnaires and interview schedule can be done through
direct mail, phone, internet/email, f2f, online
tips for surveys
keep it as simple as possible; make sure it is clearly appealing and easy to read; cluster or block related questions; move from complex questions to more specific questions; make sure questions are concise and easily understood; avoid questions that are difficult to answer; make sure response scales used are consistent with categories that are mutually exclusive
results from surveys will provide the following data
demographic profile of the potential market; benchmark for pricing; total demand (forecast)
Which age group are willing to purchase your
product?
demographic profile of the potential market
given the demographic profile of the potential market, you will know
whom you will prioritize and exert effort in promotional/marketing activities
what questions do you ask in the demographic profile of the potential market
name (optional); gender; age; civil status; location; social status
The
amount your potential market is
willing to spend for your product.
benchmark for pricing
questions for benchmark for pricing
how much are you willing to spend
The tool used
to predict total customer demand will be
for a product or service, with varying levels
of specificity.
total demand (forecast)
questions for total demand (forecast)
how often will you buy the products; how many/much will you buy
The most reliable and credible ways of getting relevant
information from target customers.
interviews
can be used as a guide in conducting
interviews.
survey questionnaires
interviews are typically done
in person between the researcher/entrepreneur and a respondent
what does the researcher/entrepreneur ask
pertinent questions that will give significant information about the problem that he/she will solve