LESSON 4: Flashcards

1
Q

consists of many types of consumers, products, and needs. The marketer must determine which segments offer the best opportunities.

Consumers can be grouped and served in various ways based on geographic, demographic, psychographic, and behavioral

A

Market Segmentation

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2
Q

the marketing logic by which the company hopes to create this customer value and achieve these profitable relationships.

A

MARKETING STRATEGY

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3
Q

arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers

A

POSITIONING

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4
Q

is the way a product is defined by consumers on important attributes

A

PRODUCT POSITION

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5
Q

differentiating the company’s market offering to create superior customer value.

A

Differentiation

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6
Q

the set of tactical marketing tools that the firm blends to produce the response it wants in the target market.

A

MARKETING MIX

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7
Q

4PS

A

Product, Price, Place, Promotion

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8
Q

means the goods-and-services combination the company offers to the target market.

A

PRODUCTS

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9
Q

as anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need.

A

PRODUCT

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10
Q

amount of money customers must pay to obtain the product

A

PRICE

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11
Q

includes company activities that make the product available to target consumers

A

PLACE

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12
Q

refers to activities that communicate the merits of the product and persuade target customers to buy it.

A

PROMOTION

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13
Q

(Quality, Features, Brand Name, Packaging)

A

Product

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14
Q

(Advertising, Personal
Selling, Sales promotion, Public relations, Digital )

A

Promotion

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15
Q

(List Prices, Discounts, allowances, payment period, credit terms)

A

Price

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16
Q

(channels, coverage,
locations,logistics, Transportation )

17
Q

5 Marketing Management Functions

A

ANALYSIS
PLANNING
IMPLEMENTATION
ORGANIZATION
CONTROL

18
Q

company should analyze its markets and marketing environment to find attractive opportunities and identify threats.

A

MARKETING ANALYSIS

19
Q

Internal Factors

A

STRENGTH, WEAKNESSES

20
Q

External Factors

A

OPPORTUNITIES & THREATS

21
Q

involves choosing marketing strategies that will help the company attain its overall strategic objectives. A detailed marketing plan is needed for each business, product, or brand

A

MARKETING PLANNING

22
Q

process that turns marketing plans into marketing actions to accomplish strategic marketing objectives.

A

MARKETING IMPLEMENTATION

23
Q

evaluating results and taking corrective action to ensure that the objectives are attained.

A

MARKETING CONTROL

24
Q

involves checking ongoing performance against the annual plan and taking corrective action when necessary

A

OPERATING CONTROL