Lesson 4 Flashcards
What is a Management Information System?
A type of Information System that studies people, technology, and organizations.
Management Information Systems (MIS) focus on the management and use of information technology in organizations.
What is a Vendor Management System?
A web-based application that helps organizations manage their relationships with external suppliers or vendors.
Vendor Management Systems (VMS) streamline the procurement process and enhance supplier performance.
What is a Transaction Processing System?
A type of Information System that captures and processes a company’s business transactions necessary to update data and support its basic operations.
Transaction Processing Systems (TPS) are critical for day-to-day operations in businesses.
What are Operational Systems?
A type of Strategic Information System also known as service systems, these control the business.
Operational Systems are essential for managing core business processes.
What is a Human Resource Management System?
A system that combines HRM and IT processes to automate human resource activities within a business organization.
HRMS can include payroll, recruitment, performance management, and more.
What is Enterprise Resource Planning?
An integrated software tool that uses, maintains, and manages enterprise data.
ERP systems help organizations streamline processes and information across the organization.
What is a Document-Driven DSS?
The most common type of DSS, used to search through websites and pages to find documents using keywords.
Document-Driven Decision Support Systems assist users in retrieving and organizing data.
What is a Knowledge-Driven DSS?
A type of DSS that has a broad range of users, from employees of a company and its customers to third-party entities.
Knowledge-Driven DSS uses knowledge bases to support decision-making.
What is Customer Relationship Management?
Strategies and technologies used by business organizations to manage and analyze data from their stakeholders, current customers, and potential customers.
CRM systems help improve business relationships and customer retention.
What is Open-Source CRM?
A CRM system that makes a source code available to the public, allowing changes with zero cost.
Open-Source CRMs provide flexibility and customization options for organizations.
