Lesson 4 Flashcards
Bid documents
Seller proposals that are submitted in response to a procurement document package.
Change control board (CCB)
The group accountable for considering, appraising, and making decisions about (approval, postponement, or rejection) proposed project changes and for documenting and communicating those decisions.
Checklists
A document used to keep track of all the tasks, deadlines, resources, and goals necessary to complete a project.
Communication channels
Communications model
The process of how information is exchanged between sender and receiver.
Configuration management plan
Provides direction for administering the configuration process by detailing the technical specifications of all applicable processes and deliverables.
Control charts
Detects variations within the project and alerts when values go beyond preset control limits.
Control quality
The process area in which the product, or the output of the process is measured against the specifications.
Decision trees
A method employed to choose between possible decisions. The tree consists of branches and nodes. Each branch depicts a discreet decision with costs and risks delineated. For each branch, there is a node containing the expected value of the decision.
Escaped defects
Tracks the number of defects for a deployment that were identified after the release date.
Expected monetary value (EVM)
A technique, effected by considering actual cost (AC), schedule (PV), and what has been accomplished (EV), that is used to determine the project progress and performance.
Fishbone diagram (Ishikawa)
Cause-and-effect diagram used at the start of the project to evaluate what could potentially cause defects. After the project has started, it can be used to review symptoms and determine the real problem.
Flowcharts
A tool that defines in proper order the steps that need to be completed to achieve a particular goal or output.
Identify risks (process)
The PM, team, key stakeholders and subject matter experts identify possible project lists.
Inadvertent waivers
Issue
A problem or obstacle that could prevent a project from completing its objectives.
Make-or-buy decisions
Choosing between manufacturing a product in-house or buying it from an external supplier.
Manage quality (process)
The process of executing the project quality management plan and verifying/validating that the quality standards defined for the project will meet the desired standards.
Metrics
Quantifiable values that provide a clear, numerical view of the project’s performance.
Monitor stakeholder engagement (process)
Focuses on stakeholder relationships and modifies stakeholder engagement strategies and plans as appropriate.
Non-event risks
The known uncertainty that one aspect of a planned situation could change.
Pareto chart
A bar chart, ordered by occurrence frequency, depicting the number of outcomes for each identified cause.
Perform quantitative risk analysis (process)
Breaks down the risks from a high, medium, and low ranking based on actual numerical values and probabilities of occurrence.
Plan communications management (process)
Determines the communication needs of all the stakeholders. Inputs: Resource Management Plan, Stakeholder Engagement Plan, Stakeholder Register. Output: Communications Management Plan.