Lesson 3: The Art Of Working With Other People Flashcards

1
Q

What two things did Jesus say we are?

A

Salt of the earth and light of the world

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2
Q

What two things do people desire?

A

Esteem and affection

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3
Q

What is the law of human engineering called?

A

Synergism

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4
Q

What are the two basic truths in understanding people?

A

A) We are all different

B) We are all acting and reacting in different environments

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5
Q

List three possible solutions to people problems:

A

A) Change the situation
B) Change the person
C) Change oneself

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6
Q

What is a personality?

A

A combination of traits, habits, values and tendencies that make an individual, uniquely themselves.

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7
Q

A person with a pleasant and cheerful disposition frequently

A

Smiles

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8
Q

A good conversationalist must be a good…

A

Listener

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9
Q

In order to help others you need a;

A

Positive self-image

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10
Q

List five ways to stimulate action in others:

A
A) Show respect for your associates
B) Show faith in your subordinates 
C) Use commands sparingly
D) Encourage subordinates to speak up
E) Give people room to grow
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11
Q

True or false:

You should use your power to intimidate people

A

False

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12
Q

True or false:

There is no such thing as constructive criticism

A

True

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13
Q

True or false:

Criticise privately, but praise publicly

A

True

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14
Q

True or false

A true leader blows up and retaliates when criticised

A

False

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15
Q

True or false

A true leader should use and abuse people

A

False

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