Lesson 3: The Art Of Working With Other People Flashcards
What two things did Jesus say we are?
Salt of the earth and light of the world
What two things do people desire?
Esteem and affection
What is the law of human engineering called?
Synergism
What are the two basic truths in understanding people?
A) We are all different
B) We are all acting and reacting in different environments
List three possible solutions to people problems:
A) Change the situation
B) Change the person
C) Change oneself
What is a personality?
A combination of traits, habits, values and tendencies that make an individual, uniquely themselves.
A person with a pleasant and cheerful disposition frequently
Smiles
A good conversationalist must be a good…
Listener
In order to help others you need a;
Positive self-image
List five ways to stimulate action in others:
A) Show respect for your associates B) Show faith in your subordinates C) Use commands sparingly D) Encourage subordinates to speak up E) Give people room to grow
True or false:
You should use your power to intimidate people
False
True or false:
There is no such thing as constructive criticism
True
True or false:
Criticise privately, but praise publicly
True
True or false
A true leader blows up and retaliates when criticised
False
True or false
A true leader should use and abuse people
False