Lesson 3 (Good Customes Service) Flashcards

1
Q

To interact

A

Взаимодействовать

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Generalization

A

Обобщение

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Frustration

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Acknowledge

A

Признавать

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

To recognize

A

Распознавать

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Solve

A

Решать

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Resolve

A

Разрешить проблему

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Gently

A

Нежно

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Purpose

A

Цель

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Genuine

A

Подлинный

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Sincere

A

Искренний

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Empathy

A

Сочувствие

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Steep

A

Крутой (наклон)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Fuel-efficient

A

Экономичный

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Durable

A

Прочный, долговечный

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Distracting

A

Отвлекающий

17
Q

I assure you

A

Я уверяю вас

18
Q

Feature

A

Особенность

19
Q

Frustrating

A

Разочаровывающий

20
Q

Symp

A

Симптом

21
Q

Akward

A

Неловкий, неуклюжий

22
Q

Responce

A

Ответ