Lesson 3 - 2nd Quarter Exam Flashcards

1
Q

What is the primary purpose of the household work profession?

A

To enhance human well-being and help meet basic human needs by performing a variety of household services for an individual or a family.

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2
Q

It is a person who works within the employer’s household.

A

Household worker

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3
Q

Household maintenance known as ____________.

A

Housekeeping

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4
Q

Follows clientele’s rules,regulations,policies,procedure, and others.

A

Loyal

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5
Q

Proves his/her trustworthiness by fulfilling an assigned responsibility and as an extension of that,not letting down expectations.

A

Trustworthy

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6
Q

Performs his/her job’s duties with accuracy.

A

Honest

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7
Q

Performs his/her job’s duties in a manner that demonstrates he/she understands his/her job’s goals,duties, and job description.

A

Responsible

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8
Q

Exceeds job description expectations

A

Industrious

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9
Q

Shows respect for customer’s authority and reponsibility

A

Respectful

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10
Q

Cooperates with other employees to achieve common objectives

A

Cooperative

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11
Q

Willing to change how he/she performs his/her job as his/her job’s responsibilities change

A

Flexible

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12
Q

Exercises sound decision-making skills when needed

A

Decisive

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13
Q

Completes a required task before or at a previously designated time. It is often used synonymously with “on time”

A

Punctual

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14
Q

The domestic worker will be assigned certain areas in the home or specific tasks such as this.

A

Cleaning

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15
Q

A household worker may also be assigned the care of children from infant through adolescent.

A

Child and Elderly Care

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16
Q

Some household workers prepare the family’s meals.

A

Cooking

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17
Q

It may be a task for the household worker. Duties could involve keeping groceries stocked in the pantry and buying household items.

A

Shopping

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18
Q

Household workers may do this daily,or prepare a schedule to do it. To do this, the household worker separates whites,colored,and delicate apparel.

A

Laundry

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19
Q

If there are infants and toddlers in the house,the household worker may be responsible for caring for them.

A

Childcare

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20
Q

This is an outer protective garment that covers primarily the front of the body.

A

Apron

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21
Q

These are the outer protective garments that cover the body.

A

Housekeeping shirt and pants

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22
Q

It commonly refers to tools and materials used in or necessary for a particular activity.

A

Protective paraphernalia

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23
Q

These are used for protecting the hands from cuts,burns and other related incident.

A

Gloves

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24
Q

This is used for protecting the mouth and nose from inhaling dust and chemicals while working.

A

Protective mask

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25
Q

This is used for wiping and drying wet hands.

A

Hand towel

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26
Q

These are used for covering the arms to protect arms from heat,dust and insect bites.

A

Long sleeves

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27
Q

This is used for protecting the dress from dirt.

A

Protective gown

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28
Q

These are used for protecting the feet from any harm.

A

Protective shoes

29
Q

This is used to prevent the hair from falling while at work

A

Hairnet

30
Q

These are used for protecting the legs against dust,heat,and insect bites.

A

Long pants

31
Q

Household workers elevate _______ to others above self-interest.

A

service

32
Q

Household workers treat each person in a caring and respectful fashion,mindful of individual differences,and cultural and ethnic diversity.

A

Dignity

33
Q

Household workers understand that relationships between and among people are an important vehicle for efficiency.

A

Human relationships

34
Q

Household workers are continually aware of the profession’s mission,values,ethical principles,ethical standards,and practice in a manner consistent with them.

A

Integrity

35
Q

Household workers continually strive to increases their professional knowledge and skills and to apply them in practice.

A

Competence

36
Q

Household workers’ primary responsibility is to promote the well-being of clients through doing household tasks for them.

A

Commitment to clients

37
Q

Household workers should respect and promote the right of clients through assisting them in their efforts to accomplish their jobs at the most convenient time.

A

Self-determination

38
Q

Household workers should provide services and represent themselves as competent within the boundaries of their education, training, license, certification, supervised experience, or other relevant professional experience.

A

Competence

39
Q

Household workers should understand culture and its function in human behavior and society, recognizing the strengths that exist in all cultures.

A

Cultural competence and social diversity

40
Q

Household workers should respect clients’ right to privacy.

A

Privacy and confidentiality

41
Q

Household workers should provide clients with reasonable access to records concerning the household services rendered.

A

Access to records

42
Q

Household workers should under no circumstances engage in sexual activities or sexual contact with clients, whether such contact is consensual or forced.

A

Sexual relationships

43
Q

Household workers should not sexually harass clients, It includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature

A

Sexual harassment

44
Q

Household workers should not use this in their written or verbal communications to or about clients.

A

Derogatory language

45
Q

When setting fees, household workers should receive fee that are fair, reasonable, and commensurate with the services performed.

A

Payment for services

46
Q

Household workers should make reasonable efforts to ensure continuity of services in the event that services are interrupted by factors such as unavailability, relocation, allness, disability, or death.

A

Interruption of services

47
Q

Household workers should terminate services to clients and professional relationships with them when such services and relationships are no longer required or no longer serve the clients’ needs or interests.

A

Termination of services

48
Q

Household workers should treat colleagues with respect and should represent accurately and fairly the qualifications, views, and obligations of colleagues.

A

Respect

49
Q

Household workers should respect confidential information shared by colleagues in the course of their relationships and work.

A

Confidentiality

50
Q

Household workers should seek the advice and counsel of colleagues whenever such consultation is in the best interests of clients.

A

Consultation

51
Q

Household workers should not engage in sexual relationships with colleagues when there is potential for a conflict of interest.

A

Sexual relationships

52
Q

Household workers who have direct knowledge of a social work colleague’s impairment that is due to problems and that interferes with practice effectiveness should consult with that colleague when feasible and assist the colleague in taking remedial action.

A

Impairment of colleagues

53
Q

Household workers who have direct knowledge of a household work colleague’s incompetence should consult with that colleague when feasible and assist the colleague in taking remedial action.

A

Incompetence of colleagues

54
Q

Household workers should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues.

A

Unethical conduct of colleagues

55
Q

Household workers should accept responsibility or employment only on the basis of existing competence or the intention to acquire the necessary competence.

A

Competence

56
Q

Household workers should not practice, facilitate, or collaborate with any form of this on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, or mental or physical disability.

A

Discrimination

57
Q

Household workers should not permit their private conduct to interfere with their ability to fulfill their responsibilities.

A

Private conduct

58
Q

Household workers should not participate in, or be associated with dishonesty, fraud, or deception.

A

Dishonesty,fraud,and deception

59
Q

Household workers should not allow their own personal problems, psychosocial distress, legal problems, substance abuse, or mental health difficulties to interfere with their performance.

A

Impairment

60
Q

Household workers should ensure that their representations to clients, agencies, affiliations, services provided, or results to be achieved are accurate.

A

Misrepresentation

61
Q

Household workers should not engage in solicitation of testimonial endorsements (including solicitation of consent to use a client’s prior statement as a testimonial endorsement) from current clients or from other people who are vulnerable to undue influence.

A

Solicitation

62
Q

It refers to practices that lead to cleanliness and health preservation.

A

Personal hygiene

63
Q

It is knowing what to do and putting it into practice on a daily basis.

A

Good grooming

64
Q

It constitutes “the forms, manners, and ceremonies established by convention as acceptable or required by society, in a profession or in official life.’

A

Etiquette

65
Q

assorted objects or items of equipment.

A

Paraphernalia

66
Q

A customer

A

Client

67
Q

expressing a low opinion or negative criticism.

A

Derogatory

68
Q

a person somebody works with, especially in a professional or skilled job.

A

Colleague

69
Q

treating people differently through prejudice.

A

Discrimination