LESSON 3

Question 1

The process of identifying a problem, analyzing it, and developing effective
solutions.

Answer 1

Problem Solving

Question 2

Effective problem-solving skills lead to ????

Answer 2

better decision-making and innovation,
allowing organizations to adapt and thrive in changing environments.

Question 3

Common Problem-Solving Methods

Answer 3

Root Cause Analysis
SWOT Analysis
Fishbone Diagram

Question 4

: A systematic approach to identifying the fundamental causes of
problems. Techniques like the “5 Whys” can help trace the root of an issue.

Answer 4

Root Cause Analysis

Question 5

: It helps teams identify internal and external factors affecting their solutions.

Answer 5

SWOT Analysis

Question 6

: A visual tool for identifying potential causes of a problem, categorized into major areas such as people, processes, materials, and environment.

Answer 6

Fishbone Diagram (Ishikawa Diagram)

Question 7

SWOT MEANS

Answer 7

strengths, weaknesses, opportunities,
and threats