Lesson 3 Flashcards
1
Q
benefits of a travel agency:
A
- travel benefits
- familiarization trips
- percentage discounts
2
Q
Characteristics of a Travel Agency:
A
- adventurous
- communication skills
- customer services skills
- detail oriented
- organized skills
- marketing skills
3
Q
are identification numbers issued by International Air Transportation Association to travel agents granting discounted rates and special access to deals and promotional materials needed to market their packages and products
A
IATA number
4
Q
are identification numbers issued by International Air Transportation Association to travel agents granting discounted rates and special access to deals and promotional materials needed to market their packages and products
A
IATA number
5
Q
Challenges Encountered by Travel Agents:
A
- coping with a flood inquiries
- building and maintaining credibility of online presence
- dealing with duplicate data entries
- tedious operational management
- expense management
