Lesson 3 Flashcards
Also known as regulation or conative.
Communication functions to control
behavior.
Control
Also called as phatic. Communication allows individuals to interact with others.
Social Interaction
Communication motivates or
encourages people to live better
Motivation
Communication facilitates people’s
expression of their feelings and
emotions.
Emotional Expression
Also known as referential function.
Communication functions to convey
information.
Information dissemination
Functions of Communication:
- Control
- Social Interaction
- Motivation
- Emotional Expression
- Information Dissemination
Communication should include
everything that the receiver needs to
receive.
Completeness
Make the message direct and straight
forward.
Conciseness
Consider relevant information about
the receiver of the message.
Consideration
Information should be concrete and
supported by facts, figures, real-life
examples and situations
Concreteness
Speaker should show courtesy when
communicating.
Courtesy
Use simple and specific words to
express ideas.
Clearness
Structure and grammar must be
ensured when communicating.
Correctness
Features of Effective Communication:
- Completeness
- Conciseness
- Consideration
- Concreteness
- Courtesy
- Clearness
- Correctness
Social Interaction is also called
phatic
