Lesson 3

Question 1

Types of netiquette

Answer 1

1. netiquette basics
2. netiquette of sending
3. netiquette of replying
4. netiquette of confidentially

Question 2

Basic rules of netiquette

Answer 2

1. be universal
2. be careful not to use rude or bad language online.
3. do unto others, as you’d have others do unto you.
4. be brief whenever possible
5. do not type all in capital letters for emphasis
6. be patient with new comers.
7. always identify yourself
8. make a good impression
9. dont break any laws
10. remember that the written word is hard to interpret

Question 3

Netiquette of sending

Answer 3

• be brief
• use white spaces
• use descriptive subject lines
• stay on topic
• be careful sending attachment

Question 4

Netiquette of replying

Answer 4

• acknowledge important communications
• replying and forwarding
• summarize for the group
• check current information before replying
• reference past communications

Question 5

Netiquette of confidentially

Answer 5

• dont publicize other’s email addressess
• never send what you dont read
• remember archiving
• respect copyright