Lesson 3 Flashcards
The understanding of how to manage the feelings that come up in self-awareness
Self Regulation
Knowing one’s culture, its prejudices, biases, and preferences, and understanding and appreciating someone else’s culture
Cultural Awareness
Involve using self-awareness, self-regulation, motivation, and empathy toward others
Social Skills
A way of understanding emotions and managing them with empathy and compassion
Emotional Intelligence (EQ)
An organization’s ability to provide care in a way that respects patients’ cultures
Cultural competence
Codes of ethics developed by healthcare organizations that team members will abide by at work
Professional Ethics
Helps anticipate and meet the needs perceived in colleagues and patients
Social Awareness
The inspiration to persist through challenges and desire to progress
Motivation
The principals and values that a person or organization holds that guide them to correct response in a situation
Ethics
The concept that there are many difficult cultures living among each other
Cultural Diversity
The ability to understand the emotions of other individuals and groups
Empathy
How a person recognizes their feelings and the way they react to those feelings
Self-Awareness
Transmitting messages and receiving responses
Communication
