Lesson 3 Flashcards

1
Q

What is Lean Production/Manufacturing

A

it is aimed at the elimination of waste in every area of production including customer relations, product design, supplier network, and factory management
- Core Goal: Reducing lead time by reducing waste
Also:
Improves quality
Reduces Cost
Improving Morale
Improving Safety

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2
Q

What is Lean?

A

Pioneered by Toyota, focuses on the efficient operation of the entire value chain

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3
Q

Focus areas for Lean?

A

Remove non-value-added steps to:
- Reduce cycle time
- Improve quality
Align production with demand
Reduce inventory
Improve morale, process safety and efficiency

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4
Q

What is Six Sigma?

A

Developed my Motorola can be defined as:
- Measure of process capability
- Disciplined methodology

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5
Q

Focus Area for Six Sigma

A

Improving quality by controlling variation

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6
Q

What is Lean Six Sigma?

A

is a combination of two powerful and proven process improvement methods Lean and Six Sigma, that build on existing organization capability in quality, statistics, and project execution

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7
Q

What is KANO analysis?

A

is a quality measurement tool used to prioritize customer requirements based on their impact on customer satisfaction. used to determine which requirements are important.

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8
Q

Four types of Customer needs

A
  1. ‘surprise and Delight’ factors. These really make your product stand out from the others.
  2. The ‘More is Better
  3. The ‘Must be’ things. without this you will never sell the product
  4. ‘Dissatisfiers’ the things that cause your customers not to like your products
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9
Q

Types of Waste

A

Inventory
Overproduction
Material Movement
Overprocessing
Waiting
Correction
Motion

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10
Q

Stockless production

A

making only what is needed, when it is needed, and in the amount needed. the goal is to minimize the presence of non-value-adding operation and non-moving inventories in the production line.

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11
Q

Jidoka

A

“Automation with a human touch”
Quality is built during the manufacturing process.
When a problem occurs, the equipment stops immediately, preventing defective products from being produced.

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