Lesson 2 Flashcards

1
Q

It refers to professional discipline which focus on identifying business needs and determining solutions to
business problems.

A

Business Analysis

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2
Q

is a framework used to evaluate
a company’s competitive position and to develop strategic planning.

A technique used for assessing the performance, competition, risk, and potential of a business, as
well as part of a business such as a product line or division, an industry, or other entity.

A

SWOT Analysis

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3
Q

was a business and management consultant who specialized in
organizational management and cultural change.

was also the initiator and creator
of the SWOT analysis technique.

A

Albert Humphrey

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4
Q

It describes what an organization excels at and what separates it from the competition, a strong brand, a loyal customer base, a strong balance sheet, unique technology, and so on.

A

Strengths

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5
Q

It stops an organization from performing at its optimum level.

A

Weaknesses

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6
Q

It refers to favorable external factors that could give an organization a competitive advantage.

A

Opportunities

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7
Q

Factors that have the potential to harm an organization.

A

Threats

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8
Q

It helps the organization to identify its power place in the business environment.

This can help them to
understand the strength of an organization’s current and upcoming competitive position.

frequently used to identify an industry’s
structure to determine corporate strategy.

A

Porter’s Five Forces

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9
Q

The Five Forces model is named after

A

Michael E. Porter

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10
Q

Benefits of Porter’s Five Forces

A

helps you in adjusting the ongoing business strategies

you can pay attention to all-round development of your business

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11
Q

is a management method whereby
an organization can assess major external factors
that influence its operation in order to become more
competitive in the market.

A

PEST/PESTLE Analysis

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12
Q

PEST was first introduced under

A

Harvard professor Francis J. Aguilar. “Scanning the Business Environment,”

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13
Q

impact an industry include specific policies and regulations related to
things like taxes, environmental regulation, tariffs, trade policies, labor laws, ease of doing
business, and overall political stability.

A

Political

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14
Q

an impact include inflation, exchange rates (FX), interest
rates, Gross Domestic Product (GDP) growth

A

Economic

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15
Q

impact on an industry refers to trends among people and includes things such as
population growth, demographics (age, gender, etc.), and trends in behavior such as
health, fashion, and social movements.

A

Social

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16
Q

incorporate factors such as advancements and
developments that change the way a business operates and the ways in which people live
their lives (e.g., the advent of the internet).

A

Technological

17
Q

The process by which companies use to compare their current with their
desired and expected performance.

This analysis is used to determine
whether a company is meeting expectations and using its
resources effectively.

is the means by which a company can recognize
its current state—by measuring time, money, and labor—and
compare it with its target state.

A

GAP Analysis

18
Q

Four Steps in Gap Analysis:

A

Defining organizational goals
Benchmarking the current state
Analyzing the gap data, and
Compiling a gap report.

19
Q

is the practice of comparing business
processes and performance metrics to industry bests and best
practices from other companies. It is used to measure performance using
a specific indicator (cost per unit of measure, productivity per unit of
measure, cycle time of x per unit of measure or defects per unit of
measure)

A

Benchmarking

20
Q

TYPES OF GAP ANALYSIS

A

Market Gap Analysis
Strategic Gap Analysis
Financial/Profit Gap Analysis
Skill Gap Analysis
Compliance Gap Analysis
Product Development Gap Analysis

21
Q

Also called product gap analysis, entails making considerations about the market
and how customer needs may be going unmet.

This
type of analysis may be performed by external consultants who have more expertise in these areas of
business in which the company may not currently be operating.

A

Market Gap Analysis

22
Q

Also called performance gap analysis, is a more formal internal review of how a
company is performing. The analysis often entails comparing how a company has done against long-term
benchmarks such as a five-year plan or a strategic plan.

A

Strategic Gap Analysis

23
Q

A company may choose to directly analyze where its company may be falling short compared
to competitors by looking specifically at financial metrics. This may include pricing comparisons,
margin percentages, overhead costs, revenue per labor, or fixed vs. variable components.

A

Financial Gap Analysis

24
Q

Any expenses that change based on how much a company produces and sells.

Some of the most common types of variable costs include labor, utility expenses, commissions, and raw materials.

A

Variable Costs

25
Q

Any expenses that remain the same no matter how much a company produces.

These costs are normally independent of a company’s specific business activities and
include things like rent, property tax, insurance, and depreciation.

A

Fixed Costs

26
Q

helps determine if there is a shortfall in knowledge and expertise with current personnel.

must clearly define the goals of the
company, then map how current laborers may fit into that design.

may lead to
the recommendation of simply training existing staff to incur new skills or seeking outside
expertise to bring in new personnel.

A

Skill Gap Analysis

27
Q

evaluates how a company is
faring against a set of external regulations that dictate how something should be getting done.

A

Compliance Gap Analysis

28
Q

also be performed to analyze which
functions of the products will meet market demand and where the product will fall short.

often associated with the development of software products or items that
take a long time to develop (in which the market demand may have shifted).

A

Product Development Gap Analysis