Lesson 12: Engineering Management Function (Controlling) Flashcards
Can be defined as the function of management which help to seek planned results from the subordinates, managers and at all levels of an organization.
Controlling
Helps in measuring the progress towards the organizational goals and brings any deviations, and indicates corrective action.
Controlling Function
The fourth basic managerial function. In management, it means monitoring performance and taking action to ensure desired results.
Controlling
Helps your business to check errors and put the right corrections in the place and keeps your project management on track.
Control Management
Importance of Controlling
- Planning
- Empowering Employees
- Protecting the Workplace
Controls let managers know whether their goals/ plans are on target and what future actions to take.
Planning
Control systems provide managers with information and feedback on employee’s performance.
Empowering Employees
Controls enhance physical security and help minimize workplace disruption.
Protecting the Workplace
Levels of Control
- Operational Control
- Financial Control
- Structural Control
- Strategic Control
Focuses on the process used to transform, resources into products or services.
Operational Control
Concerned with financial resources.
Financial Control
How the elements of structure are serving intended purposes.
Structural Control
How effective are the functional strategies helping the organization meet its goals
Strategic Control
Types of Control Systems
- Strategic Control System
- Tactical Control System
- Operational Control System
Refers to the control system used by the top level management of the organization.
Strategic Control System
Refers to the control system used by middle-level managers of the organization.
Tactical Control System
Refers to the low-level control system of an organization hierarchy.
Operational Control System
Characteristics of Effective Control Systems
- Accurate
- Timely
- Objective and Comprehensible
- Focused on Strategic Control Points
- Economically Realistic
- Organizational Realist
- Coordinated with Organization’s Work Flow
- Flexible
- Prescriptive and Operational
- Accepted by Organization Members
Information on performance must be?
Accurate
Information must be collected, routed, and evaluated quickly if action is to be taken in time to produce improvements.
Timely
Information in a control system should be understandable and be seen as objective.
Objective and Comprehensible
It should be focused on those areas where deviations from the standards are most likely to take place or would lead to the greatest harm.
Focused on Strategic Control Points
The cost of implementing a control system should be less than, or at most equal to the benefits from the control system.
Economically Realistic
The control system has to be compatible with organizational realities and all standards for performance.
Organizational Realist
Control information needs to be coordinated with the flow of work through the organization.
Coordinated with Organization’s Work Flow
Controls must have flexibility built so that the organizations can react quickly to overcome changes or to take advantages of new opportunities.
Flexible
Control systems ought to indicate, upon the detection of the standards, and what corrective action should be taken.
Prescriptive and Operational
For a control system to be
accepted by organization members, the control must be related to meaningful and accepted goals.
Accepted by Organization Members
