Lesson 10 - The Importance of Employee Motivation

Question 1

Is the level of commitment, energy, and innovation that a company’s staff hold during the working day.

Answer 1

Employee Motivation

Question 2

Motivation is derives from the Latin word, _____ which literally means movement.

Answer 2

Movere

Question 3

Movere

Answer 3

Movement

Question 4

If an employee feels motivated at work, they are more likely to work harder for the company.

Answer 4

Higher Productivity Levels

Question 5

People tend to be motivated to complete activities that they enjoy; hence, if they enjoy the task of innovating and its subtasks they are likely to continue to so intrinsic value.

Answer 5

More Innovation

Question 6

Employees are content with their working lives.

Answer 6

Lower levels of absenteeism

Question 7

Their performance is dependent upon their motivational level. If the employees are vastly motivated they will give good performance.

Answer 7

Lower level of turnover

Question 8

Need-Based Theories of Motivation

Answer 8

1. Maslow’s Hierarchy of Needs
2. ERG Theory
3. Two-Factor Theory
4. Acquired Needs Theory

Question 9

Processed-Based Theories of Motivation

Answer 9

1. Goal-Setting Theory
2. Reinforcement Theory
3. Equity Theory
4. Expectancy Theory

Question 10

Processed-Based Theories of Motivation

Answer 10

1. Goal-Setting Theory
2. Reinforcement Theory
3. Equity Theory
4. Expectancy Theory

Question 11

Explain individual behavior as being motivated by meeting the individual’s needs or wants.

Answer 11

Need-Based Theories

Question 12

It describes motivated behavior as individual efforts to meet needs.

Answer 12

Need-Based Theories

Question 13

According to this perspective, the manager’s job is to identify what people need and then to make sure that the work environment becomes a means of satisfying these needs.

Answer 13

Need-Based Theories

Question 14

Most prominent psychologist of the 20th century and invented the Maslow’s Hierarchy of Needs.

Answer 14

Abraham Maslow

Question 15

Pyramid representing how human needs are ranked.

Answer 15

Maslow’s Hierarchy of Needs

Question 16

This theory is based on a simple premise: Human beings have needs that are hierarchically ranked.

Answer 16

Maslow’s Hierarchy of Needs

Question 17

As we satisfy these basic needs, we start looking to satisfy higher-order needs. Once a lower-level need is satisfied, it no longer serves as a motivator.

Answer 17

Maslow’s Hierarchy of Needs

Question 18

Refer to the need for air, food, and water.

Answer 18

Physiological Needs

Question 19

Refers to the need to bond with other human beings, to be loved, and to form lasting attachments.

Answer 19

Social Needs

Question 20

Refers to the desire to be respected by one’s peers, feeling important, and being appreciated.

Answer 20

Esteem Needs

Question 21

Refers to “becoming all you are capable of becoming.” This need manifests itself by acquiring new skills, taking on new challenges, and behaving in a way that will lead to the satisfaction of one’s life goals.

Answer 21

Need for Self Actualization

Question 22

Systematic way of thinking about the different needs employees may have at any given point and explains different reactions they may have to similar treatments.

Answer 22

Maslow’s Hierarchy of Needs

Question 23

Proposed the ERG Theory of Motivation.

Answer 23

Clayton Alderfer

Question 24

Modification of Abraham Maslow’s Hierarchy of Needs.

Answer 24

ERG Theory

Question 25

ERG Theory stands for

Answer 25

Existence, Relatedness, Growth

Question 26

____ corresponds to Maslow’s physiological and safety needs.

Answer 26

Existence

Question 27

____ corresponds to Maslow’s social needs.

Answer 27

Relatedness

Question 28

____ corresponds to Maslow’s esteem and self actualization.

Answer 28

Growth

Question 29

The theory has a “frustration-regression” hypothesis, suggesting that individuals who are frustrated in their attempts to satisfy one need may regress to another one.

Answer 29

ERG Theory

Question 30

Maslow’s Hierarchy of Needs

Answer 30

Abraham Maslow

Question 31

ERG Theory

Answer 31

Clayton Alderfer

Question 32

Two-Factor Theory

Answer 32

Frederick Herzberg

Question 33

Acquired Needs Theory

Answer 33

Douglas McClelland