LESSON 10 & 11 Flashcards
It involves acquiring and developing human resources that will carry out and perform the various activities of the organizations
Staffing/human resource management
It is a department that is tasked with implementing human resource management in the company
Human resource department (HRD)
It is crucial for the achievement of organizational goals
Staffing
If this is the process of finding people to hire for a job
Recruitment
It is the type of planning that identifies people with the right skills in the science them corresponding tasks in the company 
Human resource planning (HRP)
It is the number of people that are currently employed in the organization
Manpower complement
It is crucial for a manager to find out the factors currently affecting the labor market because this can affect the companies recruitment
Environmental scanning
It is the status of employment in the organization, specifically the number of regular in contract through all or temporary employees should be determined
Forecasting and estimating the firms manpower compliment
It is done to determine if there’s a gap or difference between demand and supply in the human resource
Gap analysis
Is this what do you call an employee surplus
Redundancy
It is very tiring of new personal are halted
Hiring freeze
Is the procedure for determining the duties and Skyler requirements for a job or position, as well as other qualifications sought for in an employee or applicant
Job analysis
This refers to the essential tasks required for a position
Specific tasks and activities
This refers to replace behavior or ethics required
Required behavior on the job
This refers to the performance levels or standards required on the job
Required job standards
This takes into account knowledge on software applications, accounting procedures, laws and other relevant information
Knowledge, tools, and equipment used
These include the physical aspects of the job such as work schedules and physical environment
Work condition
These include the educational background, training, experience, personality type, attitudes, values, and physical characteristics needed for the position
Personal characteristics and requirements
This technique requires the analyst actually observe the jobs as they are being performed
Observation
This technique requires face-to-face interaction between the job analyst and the employee
Interview
This is the least expensive technique for that gathering since for this the analyst just has to prepare a questionnaire about relevant information regarding the job
Questionnaire
Is this a good source of data on employee duties, the frequency of performance of these duties, and the span of time provided for each other
Logbook
This describes the exact name of the job like human resource manager or human resource assistant or production manager
Job title or position
This includes the job title for the positions immediate supervisor
Reporting relationships
This classification provides a rank of the jobs
Job classification
This portion provides a description of the job in an overview of his duties and responsibility
General description of the job
This describes the functions of the job in detail
Specific duties and responsibilities
It provides the minimum qualifications for a particular job such as educational background, experience, skills, and personal qualities
Job specifications
It is the process of attracting qualified applicants to occupy vacant positions in the company
Recruitment
Type of applicant that are considered for promotion to higher positions
Internal applicant
Type of applicant who are recruited by the company or directly apply to join the company
External applicants
Through this company is recruit and hire employees when their own employees recommend suitable applicants
Referrals
Set an applicant is not discriminated against because of his or her age, color, race, religion, civil status, or gender
Equal employment opportunity
Best of general knowledge that consists of questions on the quiz stick a numerical abilities and abstract reasoning
Mental ability test or intelligence quotient test
This measures specific abilities and applicants inclination to succeed in a particular field like engineering, and coding and sales
Aptitude test
This is a measure of aspects of behavior such as cooperation, initiative, dependability, responsibility, and social ability
Personality test
They process the request to fill in vacancies in the company
The requisitioning department
This is the last part of the hiring process
Placement
These are employees that are given a contract to work for the company for a limited period
Contractual employees and project-based employees
These are employees that are given six months of work were in there a valuated before becoming a regular employee
A probationary employee
How many years are teachers given when it comes to a probationary period
Three years
Through this company helps employees improve their skills
Training
If this is a enhancement of the competencies of the employees for giving them opportunities for greater responsibilities as well as challenging tasks that will help them achieve their total growth
Development
What does Smart stand for
Specific, measurable, achievable, realistic, and time bound
This is the oldest and most popular method of teaching
Lecture
This method is utilized to show how something works or how to perform a task
Demonstration
This utilizes computer programs to teach knowledge and skills, and does not require face-to-face interaction with a trainer
Computer-based training
This is a form of computer-based training that uses an instructional program So that employs a variety of content such as sticks, graphics and multimedia
Programmed instruction
This method allows the participants to experience at 3-D environment
Virtual reality
This message presents a particular situation and Trini’s discuss and decide on a solution to an organizational problem highlighted in the case
Case study
This method presents actual work situation for analysis and participants are asked to act out specific roles
Role-playing
It is a training program that utilizes activities that encourage employees to work in groups
Team building
The government also imposes regulations and restrictions on salaries of employees like
The Minimum wage law
Compensation given to professionals on the monthly or semi monthly basis
Salary
Refers to compensation given on a weekly or daily basis and usually applies to manual workers such as carpenters, plumbers, & electricians
Wage
It is a fix part of pay
Base pay or basic pay
These are employees who are paid each day of a particular month including unredressed days, special days, and regular holidays
Monthly paid employees
They are employees that are paid on the basis of the days they actually work and unworked regular holidays
Daily paid employees
These are big adjustments provided to all employees with the same rate regardless of rank
Across-the-board increase
Salary or wage increase given to employees on the basis of performance
Merit increase
It is the monetary allowance given to employees to help them cope with the prevailing conditions of the economy related to the standard of living and increasing prices of commodities due to inflation
Cost of living allowance (COLA)
Employees based on the number of years of service in the company 
Seniority pay
Firms with these do not consider skills and seniority as factors for giving compensation
Flat rates
These are payments based on output
Compensation through incentives
This is given in recognition of outstanding performance and based on the results of a performance evaluation
Merit pay
This is given to employees who are paid a fixed rate per product produced
Peace rate pay
This is compensation based on achieved level sales quota
Commission
This is given to a team that has achieved a particular sales or production target
Group incentives
This is based on the number of likes the employees gain while working for the company
Payment based on skills
Continuous learning as one of the motivations for an employee to attend seminars and conferences related to his or her field of expertise
Payment based on knowledge or credentials
This is famous given the chief executive officers, the chairman of the board, and other members of top management
Executive pay
This is additional compensation given in special cases
Special payment
Discovers work done beyond normal schedule of eight hours a day, and is given on top of the basic salary
Overtime pay
This is payment for an unworked regular holiday based on the employees daily rate
Holiday pay
This is payment given to employees who are doing rest stays in special holidays
Premium pay
This is an additional 10% of the basic rate for each hour of work performed between 10 PM to 6 PM
Night differential payment
This refers to fees charged cover services related to the production of a product of provision of service
Service charge
It is the duty of a firm to provide Separation pay to employees were terminated with authorized cause
Severence or separation pay
Employee was 60 to 65 years old shall receive 1/2 month salary for every year of service provided that he or she has rented five years of continues service to the company
Retirement pay
All employees are entitled to 13 month pay provided that they have worked at least one month in the calendar year
13 month pay
All income earners and workers particularly employees working in private firms, are required to give monthly contributions to the Social Security system or also known as
The SSS
This is where the government employees avail of benefits from
Government service insurance system or GSIS
This is the given to private & government employees in case of work related injury disability sickness or death
Employees compensation program
Employees also contribute to this which is the government established housing finance program
PAG-IBIG (Home development mutual fund) 
This is a government established health insurance program that gives members and their dependence financial assistance for hospitalization
PHILHEALTH
Oh employees, except government employees, managerial employees, and house helpers, or entitled to five days service incentive leave with pay provided they have rendered at least one year of service
Service incentive leave
This is given to all female SSS members with a married or unmarried
Maternity leave
How long is the live benefit for pregnant employees
60 days for normal delivery or miscarriage and 78 days for cesarean delivery
This is grounded to American male ploys working in private firms, for the first four deliveries of the male employees lawful wife
Paternity leave
This is going to female employees with gynecological disorders that involves surgical procedures regardless of age of civil status
Special leave for women
This refers to benefit that are freely given by the company to its employees
Voluntary benefits
This refers to the number of vacation days given to employees varies from one company to another
Vacation leaves
Companies provide more than the number of days for the service incentive leave a sick leaves
Stick leaves
Some companies provide emergency leaves of three days or more recent small applicable to sick and vacation leaves
Emergency leaves
Companies may organize Exclusive summer outings for the employees and bring them to resorts or beaches
Summer outings
Companies organize forts first weather employees engage in sports like bowling, basketball, and volleyball
Sports fest
Regular employees are provided one sack of rice per month
Rice subsidy
Employees are given meat stubs with corresponding values that can He spent in the cafeteria
Meal subsidy
Port from health benefits provided by the SSS, Phil health, and the employee compensation program, there are companies that extend hospitalization benefits to employees and their dependents 
Hospitalization
When employees are controlled in a good flight insurance program with benefits provided to beneficiaries in case of death
Group life insurance program
Aside from the 13 month pay, Some companies also give 14th month the of the 17th month pay to their employees 
Bonuses
A company can share its bounty by dividing net income among employees regardless of rank
Profit-sharing
Companies can give shares of stocks employees who have rendered more than 10 years of service
Stock options
Christmas benefits or extended employees in the form of Christmas parties that include gift exchanges raffles and gift basket giveaways
Christmas parties and packages
These are provided to employees at the end of the year by the companies
Cash bonuses
Some companies grant interest fee emergency loans to employees for emergency purposes and these loans are payable through salary deduction
Emergency loan
Employees are given uniforms and laundry announces upon regularization or after one year of service
Free uniform and laundry allowance
These are additional benefits given to top managers in the form of free limousine service free, hotel accommodations, gasoline allowances, and the like
Executive perquisites
It is a base scheme where is given on top of the basic pay rate and is based on the employees performance
Contingent pay
It entails the movement of an employee from a lower position to a higher one
Vertical movement
It involves the transfer of an employee to another department or position with similar responsibilities or status
Horizontal movement
It is a movement or higher level or position
Promotion
Is refers to the number of years in service of an employee
Tenure
It refers to an excellent or outstanding performance of an employee
Meritorious performance
It is a movement to a lower level or position
Demotion
It is a movement to Another position but with the same level or scope of responsibility
Transfer
This is an employees voluntary decision to leave the organization
Resignation
Most commonly known us lay off and this is the companies decision to terminate employees due to business reasons
Separation with authorized cause
This occurs when an employee is terminated due to theft, fraud, and other serious offenses 
Separation with just cause
This refers to the end of a workers employment with a company due to old age, illness, or infirmity
Retirement
These are organized by employees of government agencies
Public sector unions
These are the members who are employed in commercial industrial agricultural enterprises including nonprofit or charitable organizations and medical religious and educational institutions
Private sector unions
These are employee organizations establish for mutual aid protection and other legitimate purpose but not for the purpose of collective bargaining
Workers associations
This refers to the process by which the labor union negotiates a labor contract with management
Collective-bargaining
Any disciplinary issue involving employee violations of the code of conduct must go through what?
Due process
This code of conduct defines except the behavior of employees within the workplace
 employees code of conduct
What is the process by which managers instruct, guide, and monitor the performance of employees
Directing
It refers to the process of social influence that enables person to encourage others and enlist the aid and support in the performance of tasks and in achieving a particular goal
Leadership
It is the mutual trust and loyalty or is developed between people who’ve known each other for long time/certain period
Camaraderie
Condition when two or more things work together to create a positive outcome
Synergy
It is what psychological processes of directing behavior
Motivation
Is this something that arouses individuals to behave in a certain way or do a certain thing
Motive
A type of motive that includes biological needs such as food, shelter, belongingness, among others
Primary motives
A type of motive that involves the need for stimulus and social needs 
Secondary motives
A type of motive that is based on an individuals on personal drive to achieve a certain goal
Internal motives
A type of motive that is based on influences that are outside of the person such as environment,peer group, family members, and society
External motives
It is comprised of actions aimed at accomplishing or achieving a particular motive or need
Behavior
This outline the steps individuals take to satisfy their needs
Motivational process
What theory of motivation assumes that lower level needs should be satisfied first to enable a person to address his or her higher level needs such as self-esteem and self actualization
Maslows hierarchy of needs
This motivation theory states that a person can satisfy the needs from several levels at the same time
Alderfer’s ERG theory
According to this motivation theory, human behavior is defined by three motivations which are learned and shaped by a person’s life experiences
McClelland’s learned needs theory 
This motivation theory states that employee satisfaction is defined by two important factors:motivators and hygiene
Herzberg’s two-factor theory
This Motivation theory proposes that employees become motivated when they feel they are treated fairly
Adam’s equity theory
It is the belief that achieving other side performance level will lead to a particular reward
Instrumentality
It is the degree by which an employee values the expected outcome or reward
Valence
This leadership theory states that leadership is greatly influenced by status as many great man in history came from the aristocracy
Great man theory
This theory focuses on innate attributes and characteristics that possess a person
Trait theory
This theory places more emphasis on the behavior of leaders rather than their in the qualities
Behaviorist theory
These type of leaders are very task oriented and push their people to work. They are very strict with schedules and expect their people to follow them without question. This type of leader does not provide their employees opportunities to cooperate or collaborate with one another.
Authoritarian leaders
These type of leaders use the power of rewards to maintain discipline and motivate their subordinates.
Country club leaders
These type of leaders delegate tasks and then leave their subordinates unsupervised
Impoverished leaders
These leaders are considered role models of good management and they encourage their members to attain their highest potential and motivate them to perform well in achieving their goals
Team leaders
These leaders seek a compromise between production and people concerns and maintain the status quo in the company. These managers only limit themselves to the expectations of management
Middle of the road leader
These leaders take sole charge in decision making and do not consult with other members
Autocratic leaders
These leaders allow team members to provide inputs before making a decision
Democratic leaders
These leaders do not interfere in the decision making and they allow members to make most of the decision
Laisses-faire leaders
These leaders have low concern for people and use threats to make workers comply with orders
Exploitive authoritative leaders
These leaders express concerns for people and use rewards to encourage worker compliance and good performance
Benevolent authoritative leaders
These leaders make a conscious effort to listen to the ideas of their subordinates
Consultative leaders
These leaders maximize the participation of subordinates in decision making
Participative leaders
Is a theory that is a refinement of situational leadership. It requires leaders to analyze a particular situation and identify the variables that would determine the most effective leadership style that will address the given situation
Contingency theory
This refers to how well a managers and the employees get along
Leader-member relations
Refers to how well the workers know how to accomplish the task
Task structure
Refers to the amount of power a manager has in directing workers, and in giving rewards and punishment
Position power
This type of leader focuses on the accomplishment of tasks
Task-oriented leader
This type of leader attempts to build highly satisfying interpersonal relations and extend help for the development of teams
Relationship-oriented leader
This theory considers the relationship between followers and leaders as key to achieving goals
Transactional theory
This theory describes how leaders in groups maintain their positions through a series of agreements with members
The leader-number exchange leadership theory
This theory emphasizes the concept of change and believes that leaders are tasked to provide direction and implement changes through performance and the attainment of goals
Transformational theory
It is important in organizing jobs and making sure that all tasks and jobs are accomplished to achieve goals
Communication
These barriers refer to areas that bar people from entering or gaining access such as closed office doors, screens, and separate areas from employees of different ranks
Physical barriers
A barrier that arrises when people have different perspectives about their situation or environment
Perceptual barriers
A barrier where emotions tend to restrict or block communication lined
Emotional barriers
A barrier wherein individuals adopt certain behavioral patterns of a group, they are rewarded through acts of recognition, approval and inclusion
Cultural behaviors
Barrier that occurs due to different languages
Language barrier
A barrier that emphasizes how men are seen as straightforward and women are seen as emotional
Gender barriers
A barrier to communication when others are uncomfortable with interacting with others
Interpersonal barriers
