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ORG MAN > LESSON 10 & 11 > Flashcards

LESSON 10 & 11 Flashcards

1
Q

It involves acquiring and developing human resources that will carry out and perform the various activities of the organizations

A

Staffing/human resource management

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2
Q

It is a department that is tasked with implementing human resource management in the company

A

Human resource department (HRD)

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3
Q

It is crucial for the achievement of organizational goals

A

Staffing

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4
Q

If this is the process of finding people to hire for a job

A

Recruitment

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5
Q

It is the type of planning that identifies people with the right skills in the science them corresponding tasks in the company 

A

Human resource planning (HRP)

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6
Q

It is the number of people that are currently employed in the organization

A

Manpower complement

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7
Q

It is crucial for a manager to find out the factors currently affecting the labor market because this can affect the companies recruitment

A

Environmental scanning

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8
Q

It is the status of employment in the organization, specifically the number of regular in contract through all or temporary employees should be determined

A

Forecasting and estimating the firms manpower compliment

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9
Q

It is done to determine if there’s a gap or difference between demand and supply in the human resource

A

Gap analysis

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10
Q

Is this what do you call an employee surplus

A

Redundancy

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11
Q

It is very tiring of new personal are halted

A

Hiring freeze

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12
Q

Is the procedure for determining the duties and Skyler requirements for a job or position, as well as other qualifications sought for in an employee or applicant

A

Job analysis

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13
Q

This refers to the essential tasks required for a position

A

Specific tasks and activities

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14
Q

This refers to replace behavior or ethics required

A

Required behavior on the job

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15
Q

This refers to the performance levels or standards required on the job

A

Required job standards

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16
Q

This takes into account knowledge on software applications, accounting procedures, laws and other relevant information

A

Knowledge, tools, and equipment used

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17
Q

These include the physical aspects of the job such as work schedules and physical environment

A

Work condition

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18
Q

These include the educational background, training, experience, personality type, attitudes, values, and physical characteristics needed for the position

A

Personal characteristics and requirements

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19
Q

This technique requires the analyst actually observe the jobs as they are being performed

A

Observation

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20
Q

This technique requires face-to-face interaction between the job analyst and the employee

A

Interview

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21
Q

This is the least expensive technique for that gathering since for this the analyst just has to prepare a questionnaire about relevant information regarding the job

A

Questionnaire

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22
Q

Is this a good source of data on employee duties, the frequency of performance of these duties, and the span of time provided for each other

A

Logbook

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23
Q

This describes the exact name of the job like human resource manager or human resource assistant or production manager

A

Job title or position

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24
Q

This includes the job title for the positions immediate supervisor

A

Reporting relationships

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25
Q

This classification provides a rank of the jobs

A

Job classification

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26
Q

This portion provides a description of the job in an overview of his duties and responsibility

A

General description of the job

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27
Q

This describes the functions of the job in detail

A

Specific duties and responsibilities

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28
Q

It provides the minimum qualifications for a particular job such as educational background, experience, skills, and personal qualities

A

Job specifications

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29
Q

It is the process of attracting qualified applicants to occupy vacant positions in the company

A

Recruitment

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30
Q

Type of applicant that are considered for promotion to higher positions

A

Internal applicant

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31
Q

Type of applicant who are recruited by the company or directly apply to join the company

A

External applicants

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32
Q

Through this company is recruit and hire employees when their own employees recommend suitable applicants

A

Referrals

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33
Q

Set an applicant is not discriminated against because of his or her age, color, race, religion, civil status, or gender

A

Equal employment opportunity

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34
Q

Best of general knowledge that consists of questions on the quiz stick a numerical abilities and abstract reasoning

A

Mental ability test or intelligence quotient test

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35
Q

This measures specific abilities and applicants inclination to succeed in a particular field like engineering, and coding and sales

A

Aptitude test

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36
Q

This is a measure of aspects of behavior such as cooperation, initiative, dependability, responsibility, and social ability

A

Personality test

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37
Q

They process the request to fill in vacancies in the company

A

The requisitioning department

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38
Q

This is the last part of the hiring process

A

Placement

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39
Q

These are employees that are given a contract to work for the company for a limited period

A

Contractual employees and project-based employees

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40
Q

These are employees that are given six months of work were in there a valuated before becoming a regular employee

A

A probationary employee

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41
Q

How many years are teachers given when it comes to a probationary period

A

Three years

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42
Q

Through this company helps employees improve their skills

A

Training

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43
Q

If this is a enhancement of the competencies of the employees for giving them opportunities for greater responsibilities as well as challenging tasks that will help them achieve their total growth

A

Development

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44
Q

What does Smart stand for

A

Specific, measurable, achievable, realistic, and time bound

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45
Q

This is the oldest and most popular method of teaching

A

Lecture

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46
Q

This method is utilized to show how something works or how to perform a task

A

Demonstration

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47
Q

This utilizes computer programs to teach knowledge and skills, and does not require face-to-face interaction with a trainer

A

Computer-based training

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48
Q

This is a form of computer-based training that uses an instructional program So that employs a variety of content such as sticks, graphics and multimedia

A

Programmed instruction

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49
Q

This method allows the participants to experience at 3-D environment

A

Virtual reality

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50
Q

This message presents a particular situation and Trini’s discuss and decide on a solution to an organizational problem highlighted in the case

A

Case study

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51
Q

This method presents actual work situation for analysis and participants are asked to act out specific roles

A

Role-playing

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52
Q

It is a training program that utilizes activities that encourage employees to work in groups

A

Team building

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53
Q

The government also imposes regulations and restrictions on salaries of employees like

A

The Minimum wage law

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54
Q

Compensation given to professionals on the monthly or semi monthly basis

A

Salary

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55
Q

Refers to compensation given on a weekly or daily basis and usually applies to manual workers such as carpenters, plumbers, & electricians

A

Wage

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56
Q

It is a fix part of pay

A

Base pay or basic pay

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57
Q

These are employees who are paid each day of a particular month including unredressed days, special days, and regular holidays

A

Monthly paid employees

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58
Q

They are employees that are paid on the basis of the days they actually work and unworked regular holidays

A

Daily paid employees

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59
Q

These are big adjustments provided to all employees with the same rate regardless of rank

A

Across-the-board increase

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60
Q

Salary or wage increase given to employees on the basis of performance

A

Merit increase

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61
Q

It is the monetary allowance given to employees to help them cope with the prevailing conditions of the economy related to the standard of living and increasing prices of commodities due to inflation

A

Cost of living allowance (COLA)

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62
Q

Employees based on the number of years of service in the company 

A

Seniority pay

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63
Q

Firms with these do not consider skills and seniority as factors for giving compensation

A

Flat rates

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64
Q

These are payments based on output

A

Compensation through incentives

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65
Q

This is given in recognition of outstanding performance and based on the results of a performance evaluation

A

Merit pay

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66
Q

This is given to employees who are paid a fixed rate per product produced

A

Peace rate pay

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67
Q

This is compensation based on achieved level sales quota

A

Commission

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68
Q

This is given to a team that has achieved a particular sales or production target

A

Group incentives

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69
Q

This is based on the number of likes the employees gain while working for the company

A

Payment based on skills

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70
Q

Continuous learning as one of the motivations for an employee to attend seminars and conferences related to his or her field of expertise

A

Payment based on knowledge or credentials

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71
Q

This is famous given the chief executive officers, the chairman of the board, and other members of top management

A

Executive pay

72
Q

This is additional compensation given in special cases

A

Special payment

73
Q

Discovers work done beyond normal schedule of eight hours a day, and is given on top of the basic salary

A

Overtime pay

74
Q

This is payment for an unworked regular holiday based on the employees daily rate

A

Holiday pay

75
Q

This is payment given to employees who are doing rest stays in special holidays

A

Premium pay

76
Q

This is an additional 10% of the basic rate for each hour of work performed between 10 PM to 6 PM

A

Night differential payment

77
Q

This refers to fees charged cover services related to the production of a product of provision of service

A

Service charge

78
Q

It is the duty of a firm to provide Separation pay to employees were terminated with authorized cause

A

Severence or separation pay

79
Q

Employee was 60 to 65 years old shall receive 1/2 month salary for every year of service provided that he or she has rented five years of continues service to the company

A

Retirement pay

80
Q

All employees are entitled to 13 month pay provided that they have worked at least one month in the calendar year

A

13 month pay

81
Q

All income earners and workers particularly employees working in private firms, are required to give monthly contributions to the Social Security system or also known as

A

The SSS

82
Q

This is where the government employees avail of benefits from

A

Government service insurance system or GSIS

83
Q

This is the given to private & government employees in case of work related injury disability sickness or death

A

Employees compensation program

84
Q

Employees also contribute to this which is the government established housing finance program

A

PAG-IBIG (Home development mutual fund) 

85
Q

This is a government established health insurance program that gives members and their dependence financial assistance for hospitalization

A

PHILHEALTH

86
Q

Oh employees, except government employees, managerial employees, and house helpers, or entitled to five days service incentive leave with pay provided they have rendered at least one year of service

A

Service incentive leave

87
Q

This is given to all female SSS members with a married or unmarried

A

Maternity leave

88
Q

How long is the live benefit for pregnant employees

A

60 days for normal delivery or miscarriage and 78 days for cesarean delivery

89
Q

This is grounded to American male ploys working in private firms, for the first four deliveries of the male employees lawful wife

A

Paternity leave

90
Q

This is going to female employees with gynecological disorders that involves surgical procedures regardless of age of civil status

A

Special leave for women

91
Q

This refers to benefit that are freely given by the company to its employees

A

Voluntary benefits

92
Q

This refers to the number of vacation days given to employees varies from one company to another

A

Vacation leaves

93
Q

Companies provide more than the number of days for the service incentive leave a sick leaves

A

Stick leaves

94
Q

Some companies provide emergency leaves of three days or more recent small applicable to sick and vacation leaves

A

Emergency leaves

95
Q

Companies may organize Exclusive summer outings for the employees and bring them to resorts or beaches

A

Summer outings

96
Q

Companies organize forts first weather employees engage in sports like bowling, basketball, and volleyball

A

Sports fest

97
Q

Regular employees are provided one sack of rice per month

A

Rice subsidy

98
Q

Employees are given meat stubs with corresponding values that can He spent in the cafeteria

A

Meal subsidy

99
Q

Port from health benefits provided by the SSS, Phil health, and the employee compensation program, there are companies that extend hospitalization benefits to employees and their dependents 

A

Hospitalization

100
Q

When employees are controlled in a good flight insurance program with benefits provided to beneficiaries in case of death

A

Group life insurance program

101
Q

Aside from the 13 month pay, Some companies also give 14th month the of the 17th month pay to their employees 

A

Bonuses

102
Q

A company can share its bounty by dividing net income among employees regardless of rank

A

Profit-sharing

103
Q

Companies can give shares of stocks employees who have rendered more than 10 years of service

A

Stock options

104
Q

Christmas benefits or extended employees in the form of Christmas parties that include gift exchanges raffles and gift basket giveaways

A

Christmas parties and packages

105
Q

These are provided to employees at the end of the year by the companies

A

Cash bonuses

106
Q

Some companies grant interest fee emergency loans to employees for emergency purposes and these loans are payable through salary deduction

A

Emergency loan

107
Q

Employees are given uniforms and laundry announces upon regularization or after one year of service

A

Free uniform and laundry allowance

108
Q

These are additional benefits given to top managers in the form of free limousine service free, hotel accommodations, gasoline allowances, and the like

A

Executive perquisites

109
Q

It is a base scheme where is given on top of the basic pay rate and is based on the employees performance

A

Contingent pay

110
Q

It entails the movement of an employee from a lower position to a higher one

A

Vertical movement

111
Q

It involves the transfer of an employee to another department or position with similar responsibilities or status

A

Horizontal movement

112
Q

It is a movement or higher level or position

A

Promotion

113
Q

Is refers to the number of years in service of an employee

A

Tenure

114
Q

It refers to an excellent or outstanding performance of an employee

A

Meritorious performance

115
Q

It is a movement to a lower level or position

A

Demotion

116
Q

It is a movement to Another position but with the same level or scope of responsibility

A

Transfer

117
Q

This is an employees voluntary decision to leave the organization

A

Resignation

118
Q

Most commonly known us lay off and this is the companies decision to terminate employees due to business reasons

A

Separation with authorized cause

119
Q

This occurs when an employee is terminated due to theft, fraud, and other serious offenses 

A

Separation with just cause

120
Q

This refers to the end of a workers employment with a company due to old age, illness, or infirmity

A

Retirement

121
Q

These are organized by employees of government agencies

A

Public sector unions

122
Q

These are the members who are employed in commercial industrial agricultural enterprises including nonprofit or charitable organizations and medical religious and educational institutions

A

Private sector unions

123
Q

These are employee organizations establish for mutual aid protection and other legitimate purpose but not for the purpose of collective bargaining

A

Workers associations

124
Q

This refers to the process by which the labor union negotiates a labor contract with management

A

Collective-bargaining

125
Q

Any disciplinary issue involving employee violations of the code of conduct must go through what?

A

Due process

126
Q

This code of conduct defines except the behavior of employees within the workplace

A

 employees code of conduct

127
Q

What is the process by which managers instruct, guide, and monitor the performance of employees

A

Directing

128
Q

It refers to the process of social influence that enables person to encourage others and enlist the aid and support in the performance of tasks and in achieving a particular goal

A

Leadership

129
Q

It is the mutual trust and loyalty or is developed between people who’ve known each other for long time/certain period

A

Camaraderie

130
Q

Condition when two or more things work together to create a positive outcome

A

Synergy

131
Q

It is what psychological processes of directing behavior

A

Motivation

132
Q

Is this something that arouses individuals to behave in a certain way or do a certain thing

A

Motive

133
Q

A type of motive that includes biological needs such as food, shelter, belongingness, among others

A

Primary motives

134
Q

A type of motive that involves the need for stimulus and social needs 

A

Secondary motives

135
Q

A type of motive that is based on an individuals on personal drive to achieve a certain goal

A

Internal motives

136
Q

A type of motive that is based on influences that are outside of the person such as environment,peer group, family members, and society

A

External motives

137
Q

It is comprised of actions aimed at accomplishing or achieving a particular motive or need

A

Behavior

138
Q

This outline the steps individuals take to satisfy their needs

A

Motivational process

139
Q

What theory of motivation assumes that lower level needs should be satisfied first to enable a person to address his or her higher level needs such as self-esteem and self actualization

A

Maslows hierarchy of needs

140
Q

This motivation theory states that a person can satisfy the needs from several levels at the same time

A

Alderfer’s ERG theory

141
Q

According to this motivation theory, human behavior is defined by three motivations which are learned and shaped by a person’s life experiences

A

McClelland’s learned needs theory 

142
Q

This motivation theory states that employee satisfaction is defined by two important factors:motivators and hygiene

A

Herzberg’s two-factor theory

143
Q

This Motivation theory proposes that employees become motivated when they feel they are treated fairly

A

Adam’s equity theory

144
Q

It is the belief that achieving other side performance level will lead to a particular reward

A

Instrumentality

145
Q

It is the degree by which an employee values the expected outcome or reward

A

Valence

146
Q

This leadership theory states that leadership is greatly influenced by status as many great man in history came from the aristocracy

A

Great man theory

147
Q

This theory focuses on innate attributes and characteristics that possess a person

A

Trait theory

148
Q

This theory places more emphasis on the behavior of leaders rather than their in the qualities

A

Behaviorist theory

149
Q

These type of leaders are very task oriented and push their people to work. They are very strict with schedules and expect their people to follow them without question. This type of leader does not provide their employees opportunities to cooperate or collaborate with one another.

A

Authoritarian leaders

150
Q

These type of leaders use the power of rewards to maintain discipline and motivate their subordinates.

A

Country club leaders

151
Q

These type of leaders delegate tasks and then leave their subordinates unsupervised

A

Impoverished leaders

152
Q

These leaders are considered role models of good management and they encourage their members to attain their highest potential and motivate them to perform well in achieving their goals

A

Team leaders

153
Q

These leaders seek a compromise between production and people concerns and maintain the status quo in the company. These managers only limit themselves to the expectations of management

A

Middle of the road leader

154
Q

These leaders take sole charge in decision making and do not consult with other members

A

Autocratic leaders

155
Q

These leaders allow team members to provide inputs before making a decision

A

Democratic leaders

156
Q

These leaders do not interfere in the decision making and they allow members to make most of the decision

A

Laisses-faire leaders

157
Q

These leaders have low concern for people and use threats to make workers comply with orders

A

Exploitive authoritative leaders

158
Q

These leaders express concerns for people and use rewards to encourage worker compliance and good performance

A

Benevolent authoritative leaders

159
Q

These leaders make a conscious effort to listen to the ideas of their subordinates

A

Consultative leaders

160
Q

These leaders maximize the participation of subordinates in decision making

A

Participative leaders

161
Q

Is a theory that is a refinement of situational leadership. It requires leaders to analyze a particular situation and identify the variables that would determine the most effective leadership style that will address the given situation

A

Contingency theory

162
Q

This refers to how well a managers and the employees get along

A

Leader-member relations

163
Q

Refers to how well the workers know how to accomplish the task

A

Task structure

164
Q

Refers to the amount of power a manager has in directing workers, and in giving rewards and punishment

A

Position power

165
Q

This type of leader focuses on the accomplishment of tasks

A

Task-oriented leader

166
Q

This type of leader attempts to build highly satisfying interpersonal relations and extend help for the development of teams

A

Relationship-oriented leader

167
Q

This theory considers the relationship between followers and leaders as key to achieving goals

A

Transactional theory

168
Q

This theory describes how leaders in groups maintain their positions through a series of agreements with members

A

The leader-number exchange leadership theory

169
Q

This theory emphasizes the concept of change and believes that leaders are tasked to provide direction and implement changes through performance and the attainment of goals

A

Transformational theory

170
Q

It is important in organizing jobs and making sure that all tasks and jobs are accomplished to achieve goals

A

Communication

171
Q

These barriers refer to areas that bar people from entering or gaining access such as closed office doors, screens, and separate areas from employees of different ranks

A

Physical barriers

172
Q

A barrier that arrises when people have different perspectives about their situation or environment

A

Perceptual barriers

173
Q

A barrier where emotions tend to restrict or block communication lined

A

Emotional barriers

174
Q

A barrier wherein individuals adopt certain behavioral patterns of a group, they are rewarded through acts of recognition, approval and inclusion

A

Cultural behaviors

175
Q

Barrier that occurs due to different languages

A

Language barrier

176
Q

A barrier that emphasizes how men are seen as straightforward and women are seen as emotional

A

Gender barriers

177
Q

A barrier to communication when others are uncomfortable with interacting with others

A

Interpersonal barriers

ORG MAN (3 decks)

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