Lesson 1: Leadership and Management Flashcards

1
Q

Is the coordination and integration of resources through planning,
organizing, directing, and controlling in order to accomplish specific
institutional goals and objectives.

A

Management

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2
Q

3 Categories of Management Roles in the Organization

A

1) Interpersonal
2) Intrapersonal
3) Decisional

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3
Q

TRADITIONAL THEORY: Determined by their genetic and social inheritance.

A

Great Man Theory

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4
Q

TRADITIONAL THEORY:
- “Leaders are born, not made.”
- Leaders possessed multiple characteristics (e.g., they
tended to be taller, be more articulate, or exude
self-confidence).

A

Trait Theory

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4
Q

TRADITIONAL THEORY:
- The right thing to do depended on the situation the leader
was facing.
- Adaptability
- Emphasize the importance of understanding all the factors
that affect a particular group of people in a particular
environment.

A

Contingency or Situational Theory

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5
Q

TRADITIONAL THEORY: Based upon the belief that great leaders are made, not born.
Consider it the flip-side of the Great Man theories.

A

Behavioral Theory

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6
Q

TRADITIONAL THEORY:
- The true nature of leadership is not the ability to motivate
people to work hard for their pay but the ability to transform
followers to become more self-directed in all they do.
- Emphasizes that people need a sense of mission that goes
beyond good interpersonal relationships or the appropriate
reward for a job well done (Bass & Avolio, 1993).

A

Transformational Theory

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7
Q

TRADITIONAL THEORY: - Traditional manager, concerned with the day-to-day
operations (Burns).
- Use rewards and punishments to motivate employees
- Subordinate are clearly stated with corresponding rewards,
fail to satisfy those requirements, they will receive a
corresponding punishment.

A

Transactional Theory

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7
Q

CONTEMPORARY THEORY:
- Suggests that leaders must be true to themselves, know
their values, and act accordingly (Marquis and Huston
2009).
- Requires leaders “to be matched (congruence) between the
activities, actions, and deeds of the leader and the leader’s
values.”

A

Congruent/Authentic Leadership Theory

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8
Q

CONTEMPORARY THEORY:
- The leadership behavior is generally determined by the
relationship between the leader’s personality and the specific
situation.
- The leader must diagnose the situation and select
appropriate strategies from a large repertoire of skills.
Hollander (1978).

A

Schein’s Model (Interactional Leadership Theory)

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9
Q

CONTEMPORARY THEORY: In order to be a great leader, one needs to be a servant first.

A

Servant Leadership Theory

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10
Q

Who suggested that servant leaders have 10 qualities that define their success?

A

Marquis and Huston (2009)

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11
Q

CONTEMPORARY THEORY:
- Belief that not all followers (called agents) are naturally
motivated to support the best interest of the leader or
employer (principal).
- This assumes that in order for the followers to perform,
adequate incentives must be provided.

A

Principal Agent Leadership Theory

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12
Q

CONTEMPORARY THEORY:
- Recognizes the need for individuals and organizations to
invest in employees with the anticipation of future gains.
- Human capital is usually viewed as the collective education,
knowledge, skills, and abilities of an entire group.
- Theory assumes that these gains can be increased or
improve productivity. Thus, longevity in the workplace
becomes a desirable outcome for valued employees.

A

The Human Capital Theory of Leadership

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13
Q

CONTEMPORARY THEORY:
- The ability to perceive emotions, facilitate thinking, and to
analyze or understand the relationships of others to one’s
own emotions (Mayer et al. 2000).
- An emotionally intelligent nurse leader is an individual who
can work in harmony with his/her thoughts and feelings and
are able to better manage stress in the clinical environment.

A

Emotional Intelligence Theory

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14
Q

What is the metaphor which characterizes the classical/traditional
approach to organizations?

A

Metaphor of the Machine

15
Q

Father of Scientific Management

A

Frederick Taylor

16
Q

Who is the founder of Bureaucratic Management?

A

Max Weber

17
Q

MANAGEMENT THEORY:
- Legalized, formal authority and consistent rules & regulations for
personnel in different positions.
- Provide more rules, regulations, & structure within organizations to
INCREASE EFFICIENCY.

A

Bureaucratic Theory

18
Q

Father of Modern Management

A

Jules Henri Fayol

19
Q

Developed the 14 Principles of Management

A

Jules Henri Fayol

20
Q
A
21
Q

What does the “Management Process” consist?

A

Planning
Organizing
Staffing
Directing
Control

22
Q

Founder of Activities of Management

A

Luther Gulick

23
Q

MANAGEMENT THEORY:
Also called the Behavioral Management Theories.
● Addresses the human dimension of work where classical theories
ignored employee motivation and behavior.
● Believed that a better understanding of human behavior at work,
such as motivation, conflict, expectations, and group dynamics,
IMPROVED PRODUCTIVITY.
● Viewed employees as individuals, resources, and assets to be
developed and worked with — not as machines.

A

Human Relations Management

24
Q

THEORIES X & Y: Workers are lazy and want to be told what to do and have decisions
made for them.

A

Theory X (Classical)

24
Q

Founder of Hawthorne Effect

A

George Elton Mayo

24
Q

Founder of Theories X & Y

A

Douglas McGregor

24
Q

Mother of Conflict Management

A

Mary Parker Follet

24
Q

MANAGEMENT THEORY: Original purpose of the experiments was to study the effects of
physical conditions on productivity.

A

Hawthorne Experiment

25
Q

THEORY X & Y:
- Average employee is lazy, dislikes work, and will try to do as little as
possible.
- Manager’s task is to supervise closely and control employees
through reward and punishment.

A

Theory X

25
Q

THEORIES X & Y:
- Employees want autonomy, job satisfaction, responsibility, and will
work hard when they are appreciated.
- Employees will do what is good for the organization when committed.

A

Theory Y

26
Q

Founder of Employee Participation

A

Chris Agryris

27
Q
A