Lesson 1- Introduction

Question 1

Upkeep and maintenance of cleanliness and orderin a house or a lodging establishment.

Answer 1

Housekeeping

Question 2

One who is responsible for administering housekeeping maintenance.

Answer 2

Housekeeper

Question 3

It is a type of housekeeping that refers to housekeeping maintenance in a house.

Answer 3

Domestic Housekeeping

Question 4

It is a type of housekeeping that applies to housekeeping maintenance in a commercial lodging or big establishments.

Answer 4

Institutional Housekeeping

Question 5

What are the types of housekeeping?

Answer 5

Domestic Housekeeping and Institutional Housekeeping

Question 6

Renting a part of the hotels in the ground?

Answer 6

Concessionaires shop

Question 7

What are the Major Areas Covered by Housekeeping?

Answer 7

1. Public Area
2. Floor Area
3. Perimeter Area

Question 8

What are covered in the public area?

Answer 8

CR, lobby, Front Desk, Med. Clinic, offices

Question 9

Area that the guests have access

Answer 9

Public area

Question 10

What are covered in floor area?

Answer 10

Guest rooms, hallways, HK pantries, floor back, stairs

Question 11

What are covered in perimeter area?

Answer 11

Parking area, swimming pool area, garden, perimeter sidewalks and walk ways, drive thru perimeter

Question 12

What area is located outside?

Answer 12

Perimeter area

Question 13

What are the housekeeping sections?

Answer 13

1. Rooms
2. Public Area
3. Linen and Laundry
4. Property Administration

Question 14

What are the “hazard materials”?

Answer 14

1. Chemical
2. Physical
3. Biological

Question 15

Business with building structure that provide comfort services to the guest when traveling or when away from home.

Answer 15

Hotel