Lesson 1: Effective Listening

Question 1

This is the complementary skill of SPEAKING.

Answer 1

Listening

Question 2

True or False

Listening is the same as hearing.

Answer 2

False

Question 3

True or False

Listening is not the same as hearing.

Answer 3

True

Question 4

True or False

Listening requires conscious effort.

Answer 4

True

Question 5

True or False

Listening does guarantee receiving the same message.

Answer 5

False

Question 6

True or False

Listeners may interpret the same message in different ways.

Answer 6

True

Question 7

Three Stages of Listening

Answer 7

1. HEARING SOUNDS
2. RECOGNIZING PATTERNS
3. ASSOCIATION OF SOUNDS

Question 8

Purposes of Listening (I.C.E.A.D)

Answer 8

I - Informational listening
C - Critical listening
E - Emphatic listening
A - Appreciative listening
D - Discriminative listening

Question 9

Barriers to Listening (P.S.A.I.S.I.D)

Answer 9

P - Pseudolistening
S - Selective Listening
A- Ambushing
I - Insulated Listening
S - Stage Hogging
I - Insensitive Listening
D - Defensive Listening

Question 10

Listening to acquire information and to understand the message being conveyed by the speaker.

Answer 10

Informational listening

Question 11

This involves both listening and evaluating the content.

Answer 11

Critical listening

Question 12

The ability to understand and feel what the other person is feeling or experiencing.

Answer 12

Emphatic Listening

Question 13

This does not require much attention.

Answer 13

Appreciative listening

Question 14

Listening to discriminate sounds and other paralinguistic symbols such as pitch, intonation and volume.

Answer 14

Discriminative listening

Question 15

This is also called as evaluative listening.

Answer 15

Critical listening

Question 16

This is also called listening for pleasure.

Answer 16

Appreciative listening

Question 17

The act of appearing to be listening, demonstrated by nodding or giving appropriate reactions.

Answer 17

Pseudolistening

Question 18

Demonstrated by listeners who only listen to the parts of the message.

Answer 18

Selective listening

Question 19

This is listening to gather information that will then be used against the speaker.

Answer 19

Ambushing

Question 20

This is tuning out or avoiding listening to specific topics.

Answer 20

Insulated listening

Question 21

Is demonstrated by people labeled as conversational narcissists. At times, they show boredom and annoyance.

Answer 21

Stage hogging

Question 22

listening to information for its literal meaning and disregarding the other person’s feeling and emotions.

Answer 22

Insensitive Listening

Question 23

listeners rarely pick-up on hidden meanings or subtle nonverbal cues and have difficulty expressing sympathy and empathy.

Answer 23

Insensitive Listening

Question 24

revolves around a person who can create wrong impressions from simple comments and answers from anyone.

Answer 24

Defensive Listening