LESSON 1-3 Flashcards

1
Q

building blocks of communication events.

A

Message

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2
Q

“When we communicate, we exchange 2 types of messages – _____ and _____, and most are _____.”

A

verbal and non-verbal
symbolic

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3
Q

something that represent something else and convey message.

A

symbol

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4
Q

composed of symbols that construct the words and phrases we use to speak.

A

verbal system

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5
Q

– composed of non-linguistic symbols such as smiles, laughter, wink, vocal tone and hand gestures.

A

non-verbal system

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6
Q

When we say communication is ____, we also are describing the fact that the symbols we use – the words we speak and gestures we use are ____.”

A

symbolic
arbitrary

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7
Q

“ Human communication is _____ _____, but not all verbal communication is symbolic or arbitrary.”

A

primarily symbolic

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8
Q

always bear some resemblance to the things to which they refer. Example is smiley face

A

iconic sign

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9
Q

reveal something beyond the thing itself.

A

indexical sign

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10
Q

“ ________ ______ is uniquely human.”

A

symbolic communication

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11
Q

“Communication messages can have a _____ ____on the conditions in which we live in.”

A

real impact

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12
Q

“The goal of exchanging symbol – is to _____ _____.”

A

create meaning

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13
Q

This communication meaning includes Denotative and Connotative Meaning

A

content meaning

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14
Q

the concrete meaning of the messages, such as the definition you would find in the dictionary.

A

denotative meaning

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15
Q

describes the meaning by or associated with the messages and the emotion triggered by it.

A

connotative meaning

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16
Q

describes what the message conveys about the relationship between parties

A

relationship meaning

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17
Q

the physical surrounding of a communication event. It includes the location where the communication occurs, environmental condition, time of the day or day of the week, and proximity of the communicators.

A

setting

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18
Q

What are the components of human communication?

A

setting, participants, channel, noise, feedback, message creation

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19
Q

two or more people that interact. The number of participants, as well as their characteristics, influence how the interaction unfolds.

A

participants

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20
Q

messages transmit the ideas and emotions you experience. Occurs when you use symbols or signs.

A

message creation

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21
Q

the means through which a message is transmitted.

A

channel

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22
Q

Taking ideas and converting them into messages ?

A

encoding

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23
Q

receiving a message and interpreting its meaning

A

decoding

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24
Q

involves two channels – the verbal and non-verbal.

A

face to face communication

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25
transmitted through technology can be conveyed through one or more channels
mediated messages
26
any stimulus that can interfere with, or degrade, the quality of a message. Ex: loud music
noise
27
the response to a messenger
feedback
28
sender sending messages whether or not they received it.
communication as action
29
it counts as communication if only there is an exchange of information between two (or more( individuals).
communication as interaction
30
What are the three communication perspective?
Communication as action, interaction, transaction
31
construction of shared meanings or understanding between two (or more) individuals. The communication came out with a result.
communication as transaction
32
the standard of right and wrong.
ethic
33
standard of right and wrong that one applies to messages that are sent and received.
communication ethic
34
“_______ is one of the most fundamental ethical standards, communicating ethically requires much more than simply being truthful.”
truthfulness
35
it concerns on what information should be revealed and what can be withheld.
sharing or withholding information
36
occurs when the other parties might legitimately expect access to a message that is withheld.
inappropriate secrecy
37
depending on the situation the communicator is facing he have the right to choose to withheld or be honest.
Benefit and Harm of the Message
38
This two philosophers (Greek and German philosophers) conceptualised the absolutist perspective and both believed that there is a rationally correct, moral standard that holds for everyone, everywhere, every time.
plato and immanuel kant
39
The French philosopher hold the view that moral behaviour varies among individuals, groups, and culture.
Jean-paul sartre
40
prevents someone from someone engaging an interaction that allow a more complex view of both issues and of other person or group.”
unethical language
41
The communicator should always use a proper term for addressing a person in order for misunderstanding not to happen.
Ethics of Language Use
42
Message receivers have responsibility to listen mindfully
Ethical Responsibility of Receiver
43
refers to the honest and ethical responses receivers provide to the messages of others.
Healthy feedback
44
is open and free from pre-tense
- Authentic Communication
45
closed, attempts to manipulate the interaction or other communicators, and denies those with a legitimate interest.
Inauthentic Communication
46
what are the elements of inauthentic communication?
topic avoidance, meaning denial, disqualification
47
discourage, or even prohibit communication on the specific topic.
Topic Avoidance
48
occurs when one meaning is “both present in the interaction and denied as meant.”
Meaning Denial
49
communication acts that attempt to deny others the right to speak based on their position.
Disqualification
50
written or oral words, It includes the pronunciation or accent, the meaning of the words, and a range of variations in the way people speak language depending on their regional backgrounds and other factor.
Verbal Communication
51
most basic function of language, it can be used to obtain what you need or desire
Instrumental
52
it is used to control or regulate the behaviours of others.
Regulatory
53
used to communicate information or report facts.
Inform
54
it uses language to acquire knowledge and understanding
Heuristic
55
it established and defines social relationships in both interpersonal and group setting.
Interactional
56
languages that usually expresses individuality and personality and it more common in private than in public settings.
Personal
57
it uses language to express oneself artistically or creatively, as in drama, poetry, or stories.
Imaginative
58
what are the function of language?
instrumental, regulatory, inform, heuristic, interactional, personal, imaginative.
59
what are the principles of verbal message ?
messages are denotative and connotative, messages vary in abstraction, messages vary in directness, message meaning are in people, messages are influenced by culture and gender
60
objective meaning of a term, the meaning you would find in a dictionary
- Denotation
61
the subjective meaning or emotional meaning that specific speakers or listeners give to a word.
- Connotation
62
It is the “general concept
Messages Vary in Abstraction
63
this statement are more honest and more open
direct statement
64
this statement are not without merit
indirect statement
65
language is ______, so words have multiple meaning.
ambiguous
66
the ____ is filtered through our beliefs, values, moral, and the way we see the world.
message
67
what are the principles of cultural influences?
the principle of cooperation, peaceful relation, face-saving, self-denigration, directness, politeness
68
this principle holds that in any communication interaction, both parties will make an effort to understand each other.
principle of cooperation
69
this maxim assume to be true and do not say what you know to be false.
maxim of quality
70
this maxim talk about the relevant to the conversation.
maxim of relation
71
this maxim avoid ambiguities, be relatively brief, and organize thoughts into meaningful patterns
maxim of manner
72
this maxim is informative as necessary to communication the information
maxim of quantity
73
this principle primary goal is to maintain peaceful relationships.
principle of peaceful relations
74
this principle preserve the image of the other person and do nothing to make them appear in a negative light
principle of face-saving
75
this principle avoids taking credit for accomplishments and to minimize the abilities or talents in conversation.
principle of self-denigration