LESSON 1-3 Flashcards

1
Q

building blocks of communication events.

A

Message

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2
Q

“When we communicate, we exchange 2 types of messages – _____ and _____, and most are _____.”

A

verbal and non-verbal
symbolic

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3
Q

something that represent something else and convey message.

A

symbol

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4
Q

composed of symbols that construct the words and phrases we use to speak.

A

verbal system

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5
Q

– composed of non-linguistic symbols such as smiles, laughter, wink, vocal tone and hand gestures.

A

non-verbal system

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6
Q

When we say communication is ____, we also are describing the fact that the symbols we use – the words we speak and gestures we use are ____.”

A

symbolic
arbitrary

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7
Q

“ Human communication is _____ _____, but not all verbal communication is symbolic or arbitrary.”

A

primarily symbolic

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8
Q

always bear some resemblance to the things to which they refer. Example is smiley face

A

iconic sign

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9
Q

reveal something beyond the thing itself.

A

indexical sign

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10
Q

“ ________ ______ is uniquely human.”

A

symbolic communication

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11
Q

“Communication messages can have a _____ ____on the conditions in which we live in.”

A

real impact

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12
Q

“The goal of exchanging symbol – is to _____ _____.”

A

create meaning

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13
Q

This communication meaning includes Denotative and Connotative Meaning

A

content meaning

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14
Q

the concrete meaning of the messages, such as the definition you would find in the dictionary.

A

denotative meaning

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15
Q

describes the meaning by or associated with the messages and the emotion triggered by it.

A

connotative meaning

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16
Q

describes what the message conveys about the relationship between parties

A

relationship meaning

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17
Q

the physical surrounding of a communication event. It includes the location where the communication occurs, environmental condition, time of the day or day of the week, and proximity of the communicators.

A

setting

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18
Q

What are the components of human communication?

A

setting, participants, channel, noise, feedback, message creation

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19
Q

two or more people that interact. The number of participants, as well as their characteristics, influence how the interaction unfolds.

A

participants

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20
Q

messages transmit the ideas and emotions you experience. Occurs when you use symbols or signs.

A

message creation

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21
Q

the means through which a message is transmitted.

A

channel

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22
Q

Taking ideas and converting them into messages ?

A

encoding

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23
Q

receiving a message and interpreting its meaning

A

decoding

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24
Q

involves two channels – the verbal and non-verbal.

A

face to face communication

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25
Q

transmitted through technology can be conveyed through one or more channels

A

mediated messages

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26
Q

any stimulus that can interfere with, or degrade, the quality of a message. Ex: loud music

A

noise

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27
Q

the response to a messenger

A

feedback

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28
Q

sender sending messages whether or not they received it.

A

communication as action

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29
Q

it counts as communication if only there is an exchange of information between two (or more( individuals).

A

communication as interaction

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30
Q

What are the three communication perspective?

A

Communication as action, interaction, transaction

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31
Q

construction of shared meanings or understanding between two (or more) individuals. The communication came out with a result.

A

communication as transaction

32
Q

the standard of right and wrong.

A

ethic

33
Q

standard of right and wrong that one applies to messages that are sent and received.

A

communication ethic

34
Q

“_______ is one of the most fundamental ethical standards, communicating ethically requires much more than simply being truthful.”

A

truthfulness

35
Q

it concerns on what information should be revealed and what can be withheld.

A

sharing or withholding information

36
Q

occurs when the other parties might legitimately expect access to a message that is withheld.

A

inappropriate secrecy

37
Q

depending on the situation the communicator is facing he have the right to choose to withheld or be honest.

A

Benefit and Harm of the Message

38
Q

This two philosophers (Greek and German philosophers) conceptualised the absolutist perspective and both believed that there is a rationally correct, moral standard that holds for everyone, everywhere, every time.

A

plato and immanuel kant

39
Q

The French philosopher hold the view that moral behaviour varies among individuals, groups, and culture.

A

Jean-paul sartre

40
Q

prevents someone from someone engaging an interaction that allow a more complex view of both issues and of other person or group.”

A

unethical language

41
Q

The communicator should always use a proper term for addressing a person in order for misunderstanding not to happen.

A

Ethics of Language Use

42
Q

Message receivers have responsibility to listen mindfully

A

Ethical Responsibility of Receiver

43
Q

refers to the honest and ethical responses receivers provide to the messages of others.

A

Healthy feedback

44
Q

is open and free from pre-tense

A
  • Authentic Communication
45
Q

closed, attempts to manipulate the interaction or other communicators, and denies those with a legitimate interest.

A

Inauthentic Communication

46
Q

what are the elements of inauthentic communication?

A

topic avoidance, meaning denial, disqualification

47
Q

discourage, or even prohibit communication on the specific topic.

A

Topic Avoidance

48
Q

occurs when one meaning is “both present in the interaction and denied as meant.”

A

Meaning Denial

49
Q

communication acts that attempt to deny others the right to speak based on their position.

A

Disqualification

50
Q

written or oral words, It includes the pronunciation or accent, the meaning of the words, and a range of variations in the way people speak language depending on their regional backgrounds and other factor.

A

Verbal Communication

51
Q

most basic function of language, it can be used to obtain what you need or desire

A

Instrumental

52
Q

it is used to control or regulate the behaviours of others.

A

Regulatory

53
Q

used to communicate information or report facts.

A

Inform

54
Q

it uses language to acquire knowledge and understanding

A

Heuristic

55
Q

it established and defines social relationships in both interpersonal and group setting.

A

Interactional

56
Q

languages that usually expresses individuality and personality and it more common in private than in public settings.

A

Personal

57
Q

it uses language to express oneself artistically or creatively, as in drama, poetry, or stories.

A

Imaginative

58
Q

what are the function of language?

A

instrumental, regulatory, inform, heuristic, interactional, personal, imaginative.

59
Q

what are the principles of verbal message ?

A

messages are denotative and connotative,
messages vary in abstraction,
messages vary in directness,
message meaning are in people,
messages are influenced by culture and gender

60
Q

objective meaning of a term, the meaning you would find in a dictionary

A
  • Denotation
61
Q

the subjective meaning or emotional meaning that specific speakers or listeners give to a word.

A
  • Connotation
62
Q

It is the “general concept

A

Messages Vary in Abstraction

63
Q

this statement are more honest and more open

A

direct statement

64
Q

this statement are not without merit

A

indirect statement

65
Q

language is ______, so words have multiple meaning.

A

ambiguous

66
Q

the ____ is filtered through our beliefs, values, moral, and the way we see the world.

A

message

67
Q

what are the principles of cultural influences?

A

the principle of cooperation, peaceful relation, face-saving, self-denigration, directness, politeness

68
Q

this principle holds that in any communication interaction, both parties will make an effort to understand each other.

A

principle of cooperation

69
Q

this maxim assume to be true and do not say what you know to be false.

A

maxim of quality

70
Q

this maxim talk about the relevant to the conversation.

A

maxim of relation

71
Q

this maxim avoid ambiguities, be relatively brief, and organize thoughts into meaningful patterns

A

maxim of manner

72
Q

this maxim is informative as necessary to communication the information

A

maxim of quantity

73
Q

this principle primary goal is to maintain peaceful relationships.

A

principle of peaceful relations

74
Q

this principle preserve the image of the other person and do nothing to make them appear in a negative light

A

principle of face-saving

75
Q

this principle avoids taking credit for accomplishments and to minimize the abilities or talents in conversation.

A

principle of self-denigration