Lesson 1 Flashcards
What is distribution management?
The process of overseeing the movement of goods from manufacturer to consumer.
True or False: Distribution management only involves physical transportation.
False
What are the main components of distribution management?
Warehousing, transportation, inventory management, and order fulfillment.
Fill in the blank: The main goal of distribution management is to ensure the ________ of products to customers.
availability
What is a distribution channel?
The path through which goods and services travel from the vendor to the consumer.
Multiple choice: Which of the following is NOT a type of distribution channel? A) Direct B) Indirect C) Random D) Hybrid
C) Random
What role does inventory management play in distribution management?
It ensures that the right amount of product is available to meet customer demand without excess.
True or False: Third-party logistics providers can be part of a distribution management strategy.
True
What is the purpose of warehousing in distribution management?
To store goods until they are needed for distribution.
Fill in the blank: The ________ is the final step in the distribution process where products are delivered to the end customer.
last mile
What is the difference between push and pull distribution strategies?
Push strategies anticipate demand and push products to consumers, while pull strategies respond to actual demand.
Multiple choice: Which of the following is a benefit of effective distribution management? A) Increased costs B) Customer satisfaction C) Decreased sales D) Longer delivery times
B) Customer satisfaction
What is a distribution network?
A system of interconnected distribution channels and facilities used to deliver products.
True or False: Technology has no impact on distribution management.
False
What is cross-docking?
A logistics practice where incoming goods are directly transferred to outbound transportation with minimal storage time.
Fill in the blank: The ________ is a document that outlines the details of a shipment.
bill of lading
What is the purpose of demand forecasting in distribution management?
To predict future customer demand to optimize inventory levels.
Multiple choice: Which metric is commonly used to measure distribution efficiency? A) Customer Satisfaction Score B) Order Fulfillment Rate C) Employee Turnover Rate D) Marketing ROI
B) Order Fulfillment Rate
What is the role of a distribution manager?
To plan, execute, and oversee the distribution strategy of an organization.
True or False: Outsourcing distribution functions can lead to cost savings.
True
What is a fulfillment center?
A facility that handles the storage, packing, and shipping of products to customers.
Fill in the blank: The ________ strategy involves distributing products through multiple channels to reach different customer segments.
multi-channel
What is reverse logistics?
The process of moving goods from their final destination for the purpose of return, repair, remanufacturing, or recycling.
Multiple choice: Which of the following factors does NOT affect distribution strategy? A) Market demand B) Geographic location C) Employee preferences D) Transportation costs
C) Employee preferences
What is an example of a direct distribution channel?
Selling products directly through a company-owned website.
True or False: E-commerce has changed the landscape of distribution management.
True
What does SKU stand for in distribution management?
Stock Keeping Unit
Fill in the blank: Efficient distribution management can lead to reduced ________ and improved customer service.
operating costs
What is the primary objective of last-mile delivery?
To deliver products to the end consumer in the most efficient manner.
Multiple choice: Which technology is commonly used in distribution management for tracking shipments? A) RFID B) VPN C) HTTP D) FTP
A) RFID
What is a distribution strategy?
A plan that outlines how a company will deliver its products to customers.
True or False: Inventory turnover is an important metric in distribution management.
True
What is the term for a network of warehouses and distribution centers?
Distribution network
Fill in the blank: The ________ model focuses on minimizing the total cost of distribution.
cost leadership
What is the significance of customer feedback in distribution management?
It helps improve service levels and distribution processes.
Multiple choice: Which of the following is a key challenge in distribution management? A) Excess inventory B) High customer satisfaction C) Low transportation costs D) Efficient order processing
A) Excess inventory
What is the role of analytics in distribution management?
To analyze data for improving efficiency and decision-making.
True or False: Distribution management has no impact on a company’s overall supply chain performance.
False
What is the function of a distribution warehouse?
To receive, store, and redistribute goods to various locations.
Fill in the blank: A well-designed distribution strategy can enhance a company’s ________ advantage.
competitive
What is the importance of lead time in distribution?
It affects the speed at which products reach customers.
Multiple choice: Which of the following is a method for improving distribution efficiency? A) Increasing lead times B) Reducing storage space C) Implementing technology D) Ignoring customer feedback
C) Implementing technology
What is the impact of globalization on distribution management?
It increases complexity but also expands market reach.
True or False: Distribution management only concerns domestic markets.
False
What does the term ‘just-in-time’ refer to in distribution?
A strategy that aligns inventory levels with demand to minimize holding costs.
Fill in the blank: The ________ model emphasizes responsiveness to customer demand over cost.
demand-driven
