Lesson 1

Question 1

Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals

Answer 1

Manager

Question 2

Are the lowest level of management and manage the work of non- managerial employees

Answer 2

First line managers

Question 3

Manage the work of first line manager

Answer 3

Middle manager

Question 4

Are responsible for making organizational-wide decisions and establishing plans and goals that affect the entire organization

Answer 4

Top Managers

Question 5

Doing things right

Answer 5

Efficiency

Question 6

Doing the right things

Answer 6

Effectiveness

Question 7

What are the functional approach?

Answer 7

Planning
organizing
leading
controlling

Question 8

Defining goals establishing strategies to achieve goals developing plans to integrate and coordinate activities

Answer 8

Planning

Question 9

Arranging work to accomplish organizational goals

Answer 9

Organizing

Question 10

Working with and trough people to accomplish goals.

Answer 10

Leading

Question 11

Monitoring, comparing, and correcting the work

Answer 11

Controlling

Question 12

Management role approach

Answer 12

Interpersonal roles
informational roles
decisional roles

Question 13

Knowledge and proficiency in a specific field

Answer 13

Technical Skills

Question 14

The ability to work well with other people

Answer 14

Human skills

Question 15

The ability to think and conceptualize about abstract and complex situations concerning the organization

Answer 15

Conceptual Skills

Question 16

Managing customer relationships is the responsibility of all managers and employees

Answer 16

The increasing importance of customers

Question 17

Manager should encourage employees to be aware of and act on opportunities for innovation

Answer 17

Innovation

Question 18

A deliberate arrangement of people to accomplish some specific purpose

Answer 18

organization

Question 19

Have a district purpose (goal)
Composed of people
Have a deliberate structure

Answer 19

Common characteristics of organization

Question 20

Involves coordinating and oversing the world activities of others so that their activities are completed efficiently and effectively

Answer 20

Management

Question 21

A French Businessman who first proposed in the early part of the 20th century

Answer 21

Henry Fayol

Question 22

A well-known management researcher, studied actual managers at work.

Answer 22

Henry Mintzberg

Question 23

Figurehead, leader, liaisons

Answer 23

Interpersonal roles

Question 24

Monitor, Dissemination, Spokesperson

Answer 24

Informational Roles

Question 25

Entrepreneurs, Disturbance Handler, Resource Allocator, Negotiator

Answer 25

Decisiotional Roles

Question 26

The reasons that organizations exist

Answer 26

Customers

Question 27

Forms of electronic communication through which users create online communities to share ideas information personal messages and other content

Answer 27

Social Media

Question 28

Doing things differently exploring new territory and taking risks

Answer 28

Innovation

Question 29

A company's ability to achieve its business goals and increase long term shareholders value by integrating economic environmental and social opportunities into its business strategies

Answer 29

Sustainability

Question 30

The reality that management is needed -in all types and sizes of organizations - at all organizational levels - in all organizational areas -in all organizations regardless of location

Answer 30

Universality of management

Question 31

Responsible for creating a productive work environment

Answer 31

Rewards

Question 32

An unincorporated business with one owner

Answer 32

Sole proprietorship

Question 33

A business relationship between two or more people who together conduct business

Answer 33

Partnership

Question 34

A business in which a group of people acts as a single entity

Answer 34

Corporation

Question 35

Specific measurable outcome that accompany works to

Answer 35

Business objective

Question 36

What are the four types of business objectives

Answer 36

Economic objectives social objectives human objectives organic objectives

Question 37

Also called as financial objectives it is also related to the financial health and growth of the

Answer 37

Economic objectives

Question 38

Also called customer relations or customer centric objectives

Answer 38

Social objective

Question 39

Also called internal objectives it can also relate to employees wellbeing and satisfaction

Answer 39

Human objectives

Question 40

Also called development objectives can also relate to the overall health and success of the business

Answer 40

Organic objectives

Question 41

Directing efforts and resources towards strategies and activities designed to promote a product service or brand

Answer 41

Focus on marketing

Question 42

It involves analyzing and managing the cost associated with running a business to ensure financial efficiency optimized resource allocation and enhance profit profitability

Answer 42

Review expenses

Question 43

Building strong relationships enhancing customer satisfactions and driving business growth

Answer 43

Connect with customers

Question 44

Strategic approach focus on analysis preparation and capability will open help in resolving any kinds of disruption

Answer 44

Develop a strong business strategy

Question 45

Settings specific measurable goals that align with the overall strategic objectives of the organization

Answer 45

Identify right business outcomes

Question 46

Maximizing productivity meeting deadlines and achieve both financial and economic growth of the business

Answer 46

Manage the time

Question 47

Strategic management to use to identify and analyze the external macro environmental factors that can impact an organization or business

Answer 47

PESTEL analysis

Question 48

Analysis and the factors related to how government policies and regulations affect the business environment

Answer 48

Political

Question 49

Analysis and factors that involve the economic conditions that influence the performance of the economy and the purchasing power of the consumers

Answer 49

Economi

Question 50

Analysis on the factors pertaining to the social and cultural aspects of the environment in which a business operates

Answer 50

Social

Question 51

Analysis on factors involved the impact of technological advancement and innovations on business operation and industry trends

Answer 51

Technologic

Question 52

Analysis on the factors relating to the legal environment in which a business operates including law and regulations that affect business practices

Answer 52

Legal

Question 53

Analysis and factors involve the ecological environmental aspects that impact business operations and strategies

Answer 53

Environment

Question 54

Types of Business Organizations

Answer 54

Food and Beverages Lodging Industry Recreation Industry Travel and Tourism industry Meetings and events industry

Question 55

Consists of the preparation transportation in serving of food or beverage to customers

Answer 55

Food and beverages industry

Question 56

Consists of businesses that provide overnight accommodations to guest

Answer 56

Lodging industry

Question 57

Provide customers with way to entertain themselves you're so hobbies or experience educational opportunities

Answer 57

Recreational industry

Question 58

One of the largest sectors of the hospitality industry

Answer 58

Travel and tourism industry

Question 59

Consists of a variety of social business and sporting events

Answer 59

Meetings and events industry