Lesson 1 Flashcards
What are the four functions of management?
Planning, Organizing, Leading, Controlling
What are the four management levels?
Top Level, Mid Level, Front line/Operational, Team Leaders
What are the 3 roles all managers perform?
Interpersonal, Informational, Decisional
What are the 3 broad skills?
Technical, Conceptual and Decision, Interpersonal and Communication
What does it mean to be effective?
To achieve organization goals
What does it mean to be efficient?
To achieve goals with minimal waste of resources - that is, to make the best possible use of money, time, materials, and people.
Planning Function Means
the management function of systematically making decisions about the goals and activities that an individual, a group, a work unit, or the overall organization will pursue
The planning function can also be described as?
Delivering strategic value
Describe examples of planning activities
- Analyze current situation
- Anticipate the future
- Determine objectives
- Decide what actions to engage in
- Choose a business strategy
- Determine resources to achieve goals
Define the management function organizing
the management function of assembling and coordinating human, financial, physical, informational, and other resources needed to achieve goals
Define the management function leading
the management function that involves the managers efforts to stimulate high performance by employees
Define the management function of Controlling
the management function of monitoring performance and making needed changes
What must Control include?
Monitoring
Define Top Level Managers
Senior executives responsible for the overall management and effectiveness of the organization
Define Middle level managers
managers located in the middle layers of the organizational hierarchy, report to top-level executives
Define frontline managers
lower-level managers who supervise the operational activities of the organization
Define Team Leaders
employees who are responsible for facilitating successful team performance
Definition of Technical skills
the ability to perform a specialized task involving a particular method or process
