Lesson 1

Question 1

What is OS?

Answer 1

Operating System

Question 2

What does OS provide?

Answer 2

software that provides a user interface to the computer hardware and provides an environment in which to run software applications and create computer networks

Question 3

What does OS handle?

Answer 3

Many basic system functions, such as interaction with the system hardware and input/output

Question 4

What interface does Os provide?

Answer 4

interface between the hardware, application programs, and the user.

Question 5

What is OS made up of and what does it interface with?

Answer 5

Kernal files and device drivers to interface with the hardware plus programs to provide user interface and configuration tools

Question 6

What is the earliest operating systems for PCs?

Answer 6

Windows Disk Operating System (DOS)

Question 7

What did DOS use?

Answer 7

A command line user interface or simple menu system

Question 8

What kind of interface does Windows 10 use?

Answer 8

A touch-optimized Startmenu interface

Question 9

What is GUI ?

Answer 9

Graphical User Interface

Question 10

For a Windows 10 desktop, what does it contain?

Answer 10

The start menu, task bar, and shortcut icons

Question 11

What are the two main interfaces for administering Windows?

Answer 11

Windows settings and control panel

Question 12

What does administering OS mean?

Answer 12

Configuring options, setting up user accounts, and adding or removing devices and software

Question 13

All Windows configuration data is ultimatelyheld in a database also called the ___________?

Answer 13

Registry

Question 14

What are graphical pages?

Answer 14

they create the visual interface an operator uses to monitor and control a runtime system.

Question 15

What are applets?

Answer 15

They are very small applications, such as a utility program running one a few simple functions

Question 16

What interface is windows settings?

Answer 16

It is a touch-enabled interface used for managing windows

Question 17

What is the preferred administrative interface?

Answer 17

The settings app

Question 18

You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account. Is this possible, and if so, which management interface is used?

Answer 18

Yes, using the account settings app.

Question 19

True or false? Under default settings, the user account added during setup is not affected by User Account Control.

Answer 19

False

Question 20

A user calls to say that he clicked Yes to a prompt to allow the browser to access the computer’s location service while using a particular site and is now worried about personal information being tracked by other sites. How can the user adjust the app permission in Windows?

Answer 20

Open the start menu, select settings and go to privacy and security, click on location under the app permissions, there he can manage location services.

Question 21

You need to assist a user in changing the extension of a file. Assuming default Explorer view settings, what steps must the user take?

Answer 21

Click file explorer icon or start menu and click on view , in the show/hide group, check the box for file name extensions. nav to the file, and rename by right clicking and selecting rename

Question 22

Update and security settings provide ___?

Answer 22

A single interface to manage a secure and reliable computing environment

Question 23

______ is an important maintenance task to ensure that PCs operate reliably and securely.

Answer 23

Patch Management

Question 24

What does a patch or update file contain?

Answer 24

replacement system or application code.

Question 25

What does the replacement file fix?

Answer 25

Some sort of coding problem in the original file

Question 26

What could the fix do?

Answer 26

Improve reliability, security, or performance

Question 27

What do security apps do?

Answer 27

Detect and block threats to the computer system and data, such as viruses and other malware in files and unauthorized network traffic.

Question 28

What does a windows update host?

Answer 28

critical updates and security patches plus optional software and hardware device driver updates.

Question 29

Windows update can be used to select a ________________.

Answer 29

Feature update

Question 30

What type of update is released periodically and introduces changes to OS features and tools?

Answer 30

Feature update

Question 31

Can you perform an in-place upgrade from Windows 10 to Windows 11 if the hardware platform is compatible?

Answer 31

Yes

Question 32

Does the Windows Security page contain shortcuts to the management pages for the built-in Windows Defender virus/threat protection and firewall product?

Answer 32

Yes

Question 33

True or False: Microsoft Product Activation is an antipiracy technology that verifies that software products are legitimately purchased.

Answer 33

True

Question 34

Do most Windows-compatible hardware devices use Plug and Play?

Answer 34

Yes

Question 35

What are the principal display configuration settings?

Answer 35

Scale, color, multiple displays, and resolution and refresh rate

Question 36

A large high-resolution screen can use quite small font sizes for the user interface. Scaling makes the system use proportionally larger fonts.

Answer 36

Scale

Question 37

When the computer is used for graphic design, the monitor must be calibrated to ensure that colors match what the designer intends.

Answer 37

Color

Question 38

If the desktop is extended over multiple screens, the relative positions should be set correctly so that the cursor moves between them in a predictable pattern

Answer 38

Multiple displays

Question 39

Most computers are now used with TFT or OLED screens. These screens are really designed to be used only at their native resolution and refresh rate. Windows should detect this and configure itself appropriately, but they can be manually adjusted if necessary.

Answer 39

Resolution and refresh rate

Question 40

What is the sound applet used for?

Answer 40

to choose an input or output device and set and test audio levels

Question 41

Where can the icon be used that can also control volume?

Answer 41

the notification area

Question 42

ACPI

Answer 42

Advanced configuration and Power interface

Question 43

what is ACPI specification used for?

Answer 43

To ensure software and hardware compatibility for different power-saving modes

Question 44

What are the several levels of ACPI power mode?

Answer 44

S0, S5, and G3

Question 45

What is S0?

Answer 45

Powered on

Question 46

What is S5?

Answer 46

Soft power off

Question 47

What is G3?

Answer 47

Mechanically powered off

Question 48

In between S0,S5, and G3 are what kind of power-saving modes?

Answer 48

Standby/Suspend Ram and Hibernate/Suspend to Disk

Question 49

What is Standby/Suspend Ram?

Answer 49

It cuts power to most devices (CPU, monitor, disk drives, and peripherals) but maintains power to the memory.

Question 50

What is Standby/Suspend Ram also referred to as?

Answer 50

ACPI modes S1-S3

Question 51

What is hibernate/suspend to disk?

Answer 51

Saves any open but unsaved file data in memory to disk _as hiberfil.sys in the root of the boot volume) and then turns the computer off.

Question 52

What is hibernate/suspend to disk also referred to as?

Answer 52

ACPI mode S4

Question 53

In Windows, the ACPI modes are implemented how?

Answer 53

Sleep, hybrid sleep, and modern standby modes

Question 54

What are windows features?

Answer 54

They are components of the operating system that can be enabled or disabled.

Question 55

Unlike desktop applications, store apps run in a __________.

Answer 55

restrictive sandbox

Question 56

What is the sandbox designed for?

Answer 56

to prevent a store app from making system-wide changes and prevent a faulty store app from "crashing" the whole OS or interfering with other apps and applications.

Question 57

Users with standard permission are only allowed to ____ due to the extra protection from the sandbox.

Answer 57

install store apps

Question 58

Installing a store app does not require confirmation with UAC or computer administrator-level privileges.

Answer 58

True

Question 59

Desktop apps are installed by running a setup program or ____.

Answer 59

MSI installer.

Question 60

Do desktop apps require administrator privileges?

Answer 60

Yes

Question 61

What does Windows subsystem for Linux(WSL) allow?

Answer 61

The installation of a Linux distribution and the use of Linux applications.

Question 62

Programs and Features Control Panel applet

Answer 62

Is the legacy software management interface.

Question 63

What can the Programs and Features Control Panel be used for ?

Answer 63

To install and modify desktop applications and windows features

Question 64

VPN

Answer 64

Virtual Private Network

Question 65

IP

Answer 65

Internet Protocol address information

Question 66

What are the adapter types?

Answer 66

wifi, ethernet, cellular radio, and virtual private network

Question 67

each network that an adapter is used to connect to must be assigned__________.

Answer 67

a trust profile, such as public, private, or domain.

Question 68

does the network profile typer determine the firewall settings?

Answer 68

yes

Question 69

This network status and adapter information is managed via various configuration utilities:

Answer 69

Network & Internet, Network connections (ncpa.cpl), and network and sharing center

Question 70

Network and Internet

Answer 70

is the modern settings app used to view network status , change the IP address properties of each adapter , and access other tools.

Question 71

Network connections(ncpa.cpl)

Answer 71

Is a control panel applet for managing adapter devices, including IP address information

Question 72

Network and Sharing center

Answer 72

is a control panel applet that shows status information

Question 73

advanced sharing settings

Answer 73

is a control panel applet that configures network discovery( allows detection of other hosts on the network) and enables or disables file and printer sharing.

Question 74

Windows defender firewall

Answer 74

determines which processes, protocols, and hosts are allowed to communicate with the local computer over the network.

Question 75

The Windows Security settings app and the applet in Control Panel

Answer 75

allow the firewall to be enabled or disabled.

Question 76

The Internet Options Control Panel applet

Answer 76

exposes the configuration settings for Microsoft’s Internet Explorer (IE) browser.

Question 77

Microsoft Management Console (MMC)

Answer 77

contains one or more snap-ins that are used to modify advanced settings for a subsystem, such as disks or users.

Question 78

the principle consoles available via administrative tools are:

Answer 78

computer management (compmgmt.msc), defragement and optomize drivers (dfrgui.exe), disk cleanup (cleanmgr.exe), event viewer(eventvwr.msc), local security policy (secpol.msc), resource monitor (resmon.exe) and Performance Monitoring (perfmon.msc), services concsole (services.msc), registery editor (reedit.exe), task scheduler (taskschd.msc)

Question 79

Computer Management (compmgmt.msc)

Answer 79

The default management console with multiple snap-ins to schedule tasks and configure local users and groups, disks, services, devices, and so on.

Question 80

Defragment and Optimize Drives (dfrgui.exe)

Answer 80

Maintain disk performance by optimizing file storage patterns.

Question 81

Disk Cleanup (cleanmgr.exe)

Answer 81

Regain disk capacity by deleting unwanted files.

Question 82

Event Viewer (eventvwr.msc)

Answer 82

Review system, security, and application logs.

Question 83

Local Security Policy (secpol.msc)

Answer 83

View and edit the security settings.

Question 84

Resource Monitor (resmon.exe) and Performance Monitoring (perfmon.msc)

Answer 84

View and log performance statistics.

Question 85

Registry Editor (regedit.exe)

Answer 85

Make manual edits to the database of Windows configuration settings.

Question 86

Services console (services.msc)

Answer 86

Start, stop, and pause processes running in the background.

Question 87

Task Scheduler (taskschd.msc)

Answer 87

Run software and scripts according to calendar or event triggers.

Question 88

start+x or right-clicking start button

Answer 88

shows a shortcut menu wiht links to the main management utilities such as device manager, computer management, command prompt, and windows powershell.

Question 89

instant search box on the start menu

Answer 89

will execute programs and configuration options using simple names. Press the START key, and then simply type the program file name or utility name. You can also open files or unregistered programs by typing the path to the file.

Question 90

run dialog ( Start +R)

Answer 90

can be used to execute a program with switches that modify the operation of the software.

Question 91

You are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?

Answer 91

access the about information in the settings applet , by clicking on system, clicking on about and checking the windows edition

Question 92

While troubleshooting an issue with a graphics card in Windows 10, you discover that the driver version is not up to date. What first step could you perform to install the latest driver?

Answer 92

open device manager

Question 93

A Windows user is trying to join a video conference and cannot hear any sound from her headset. Which tool can you suggest using to try to remedy the fault?

Answer 93

open the sound applet to check the input/output devices connected to her OS

Question 94

You are assisting a laptop user. While the user was away from their desk, the laptop powered off. The user was in the middle of working on a file and forgot to save changes. Can you reassure the user and advise on the best course of action?

Answer 94

Yes, it will have been saved in the hibernate/suspend to disk ACPI mode S4