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tourism > Lesson 1 > Flashcards

Lesson 1 Flashcards

1
Q

With over 7,000 islands, it is a major concern in our country.

A

transportation

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2
Q

It directly affects tourism and hospitality industry.

A

Transportation

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3
Q

They are some of the best transportation professionals.

A

Filipinos

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4
Q

It is the act of transferring or conveying goods or persons from one place to another.

A

Transportation

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5
Q

It is the source of law on transportation.

A

Civil Code

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6
Q

A person who is engaged in the business of transportation

A

Common Carrier

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7
Q

According to this article, Common carriers are persons, corporations, firms or associations engaged in the business of carrying or transporting passengers or goods or both, by land, water, or air, for compensation, offering their services to the public.

A

Art. 1732

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8
Q

These are persons, corporations, firms or associations engaged in the business of carrying or transporting passengers or goods or both, by land, water, or air, for compensation, offering their services to the public.

A

Common Carriers

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9
Q

It is between the common carrier and the passenger or shipper of goods.

A

Contract of Carriage

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10
Q

According to this article, Common carriers from the nature of their business and for reasons of public policy, are bound to observe extraordinary diligence in the vigilance over the goods and for the safety of the passengers transported by them, according to all circumstances of each case.

A

Art. 1733

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11
Q

According to this article, A common carrier is bound to carry the passengers safely as far as human care and foresight can provide, using the utmost diligence of very cautious persons, with due regard for all the circumstances.

A

Art. 1755

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12
Q

It is bound to carry the passengers safely as far as human care and foresight can provide, using the utmost diligence of very cautious persons, with due regard for all the circumstances.

A

Common carrier

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13
Q

According to this article, In case of death of or injuries to passengers, common carriers are presumed to have been at fault or to have acted negligently, unless they prove that they have observed extraordinary diligence as prescribed in Articles 1733 and 1755.

A

Art. 1756

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14
Q

According to this article, – The responsibility of common carrier for the safety of passengers as required in Articles 1733 and 1755 cannot be dispensed with or lessened by stipulation, by the posting of notices, by statements on tickets, or otherwise.

A

Art. 1757

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15
Q

The relationship between the common carrier and the passenger or shipper of goods is _____________.

A

contractual

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16
Q

True or False. The source of obligation is contract.

A

True

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17
Q

What is the obligation of the common carrier?

A
  1. transport the passenger or the goods to the destination safely
  2. observe extraordinary diligence with due regard for all circumstances
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18
Q

The common carrier is presumed to be at _____________ if there is an injury to the passenger or damage to the goods.

A

fault or negligent

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19
Q

According to this article, Common carriers are liable for the death or injuries to passengers through the negligence or willful acts of the former’s employees, although such employees may have acted beyond the scope or in violation of the orders of the common carriers.

A

Art. 1759

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20
Q

In case of death or injury caused to passengers, what will the victim do?

A

file a case of breach of contract or carriage against the owner of the common carrier

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21
Q

In case of death or injury caused to a stranger or pedestrian, what will the victim do?

A
  1. Victim may file a criminal complaint against the driver of the common carrier for reckless imprudence in homicide and damage to property.
  2. Victim may also file a civil suit against the common carrier and its driver on the ground of quasi-delict.
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22
Q

It is the primary policy,
planning, programming, coordinating, implementing and administrative entity of the executive branch of the government on the promotion, development and regulation of a dependable and coordinated network of transportation systems, as well as in the fast, safe, efficient and reliable transportation services.

A

Department of Transportation (DOTr)

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23
Q

It is a a sectoral agency of the
Department of Transportation, is tasked to register motor vehicles, issue driver’s/conductor’s licenses and permits, enforce transportation laws, rules and regulations and adjudicate apprehension cases.

A

Land Transportation Office (LTO)

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24
Q

It is the national aviation authority of the Philippines and is responsible for implementing policies on civil aviation to assure safe, economic and efficient air travel.

A

Civil Aviation Authority of the Philippines (CAAP)

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25
Q

It is an agency of the Philippine government under the Department of Transportation responsible for integrating the development, promotion and regulation of the maritime industry in the Philippines

A

Maritime Industry Authority (MARINA)

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26
Q

It is a sectoral agency of the Department of Transportation (DOTr) which is mandated under the law to regulate land-based public transportation, and to safeguard the welfare and interests of the commuting public.

A

Land Transportation Franchising and Regulatory Board

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27
Q

It is the agency of the
government mandated to regulate the economic aspect of air transportation, and shall have the general supervision, control and jurisdiction over air carriers, general sales agents, cargo sales agents, and air freight forwarders as well as their property, property rights, equipment, facilities, and franchise.

A

Civil Aeronautics Board (CAB)

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28
Q

It prescribes minimum requirements for the operation, establishment and maintenance of transportation vehicles for tourism purposes.

A

DOT

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29
Q

It is one of the most important income-generating sectors of our country.

A

Tourism

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30
Q

It measures the competitiveness of a country’s tourism on the basis of eight criteria – price competitiveness, human, tourism infrastructure, environment, technology, openness,
and social and human resources.

A

World Travel and Tourism Council

31
Q

A building, edifice or premises or a completely independent part thereof, which is used for the regular
reception, accommodation or lodging of travelers and tourists and the provision of services incidental thereto
for a fee.

A

Hotel

32
Q

Classification of Hotel

A
  1. De Luxe Class
  2. First Class
  3. Standard Class
  4. Economy Class
33
Q

It is based on location, bedroom facilities and furnishings, front office/reception service, housekeeping standards, food and beverage service, recreational facilities, engineering and maintenance, service and staff, general facilities, special facilities

A

Classification of Hotel

34
Q

Any place or places with pleasant environment and atmosphere conducive to comfort, healthful relaxation and rest, offering food, sleeping accommodation and recreational facilities to the public for a fee or renumeration.

A

Resort

35
Q

Categories of Resort

A
  1. Beach resort
  2. Inland resort
  3. Island resort
  4. Lakeside or river resort
  5. Mountain resort
36
Q

Classification of Resort

A
  1. Class AAA
  2. Class AA
  3. Class A
  4. Special Interest Resort
37
Q

Any structure with several separate units, primarily located along the highway with individual or common
parking space at which motorists may obtain lodging, and, in some instances, meals.

A

Motorist Hotel

38
Q

Registry book in Motorist Hotwl

A
  1. Full Name
  2. Address
  3. I.D.
  4. Logbook for plate numbers
  5. Date and time of checking in and out
39
Q

A lodging establishment catering to transients which does not meet the minimum requirements of an economy hotel.

A

Tourist Inn

40
Q

Any building or edifice containing several independent and furnished or semi-furnished apartments, regularly leased to tourists and travelers for dwelling on a more or less long-term basis and offering basic services to tenants.

A

Apartel

41
Q

A private or family-owned tourist boarding house, guest house or lodging house employing non-professional domestic helpers regularly catering to tourists and travelers, containing several independent lettable rooms with common facilities.

A

Pension House

42
Q

Although not mandatory in nature, the ___________ increases the marketability of an accommodation establishment. Valid for a period of one (1) year from the date of issuance.

A

accreditation

43
Q

It is responsible for damages caused by their employees in the service of the branches in which they are employed or on the occasion of their functions.

A

Owners and Managers

44
Q

Any establishment offering to the public refreshments and/or meals. Bars and pubs may also be classified under this generic category.

A

Restaurant

45
Q

A store that sells or carries several lines of merchandise and that is organized into
separate sections for the purpose of promotion, service, accounting and control.

A

Department Store

46
Q

A retail establishment offering a line of goods or services.

A

Shop

47
Q

A establishment offering sports and recreational facilities to tourists and the general public. Gyms, clubs, dance studios, theme parks, cinemas, theatres, and concert halls fall under this category.

A

Sports / Recreational Center

48
Q

Any establishment offering karaoke and videoke facilities to tourists and to the general public.

A

Karaoke Bar

49
Q

Any establishment that has a formal space for exhibition of paintings, sculptures, prints, photographs, potteries, and mixed media works.

A

Gallery

50
Q

An establishement that has a holistic approach to health and wellnest, rest and relaxation that aims to treat the body mind and spirit by integrating a range of professionally administered health, wellness, fitness and beauty, water treatment and services.

A

Spa

51
Q

An institution that provides clinical care and management, as well as specialized and sub-
specialized forms of treatments, surgical procedures and intensive care.

A

Tertiary Hospitals

52
Q

Casual dining, fine dining, fastfood or quick service restaurants, cafes or
coffeeshops, cafeterias, bars, and pubs.

A

Restaurant

53
Q

Rights, privilege and authority to operate and maintain gambling casinos, clubs and other recreation or amusement places, sports, gaming pools whether land or sea, within the territorial jurisdiction of the Philippines.

A

Philippine Amusement and Gaming Corporation (PAGCOR)

54
Q

It is defined as a person, firm or association providing food and supplies, and sometimes services, for parties, weddings and other social functions. Also defined as a provider of food and provisions. They may be organized as a single proprietorship, a partnership, or a corporation. They are subject to value added tax.

A

Caterer

55
Q

The caterer has his own banquet hall with
an attached kitchen or production area;

A

On premise

56
Q

The caterer brings the complete service to the customers. A kind of banquet operation that takes place in a venue chosen by a client or in an airline, boat, industrial site and other places.

A

Off-premise

57
Q

It is a group of catering companies with the need to professionalize the industry and serve the needs of the Philippine catering industry.

A

Food Caterer’s Association of the Philippines (FCAP)

58
Q

They have the power to regulate the establishment, operation, and maintenance of cafes, restaurants, beerhouses, hotels, motels, inns, pension houses, lodging houses, and other similar establishments, including tourist guides and transports.

A

Local Governments

59
Q

Who are liable for malicious mischief. Any person who shall deliberately cause to the property of another any damage x x x shall be guilty of malicious mischief.

A

Art. 327

60
Q

Special cases of malicious mischief. Any person who shall cause damage to x x x National Museum or National Library, or to any archive or registry x x x shall be punished.

A

Art. 328

61
Q

Destroying or damaging statues, public monuments or paintings. Any person who shall destroy or damage statues or any other useful or ornamental public monument x x x shall suffer the penalty x x x.

A

Art. 331

62
Q

Administering injurious substances on beverages. The penalities established by the next preceding article x x x to any person who, without intent to kill, shall inflict upon another any serious physical injury, by knowingly administering to him any injurious substances or beverages or by taking advantage of his weakness of mind or credulity.

A

Art. 264

63
Q

who are liable for the texas committed by any person who with intent to gain but without violence or intimidation of persons nor force upon things shall take personal property of another without the latter’s consent

A

Art. 308

64
Q

qualified theft the crimes of the shall be punished by the penalties next higher by two degrees if committed with grave abuse of confidence

A

Art. 310

65
Q

death of the property of the national library and national museum if the property is told by any property of the national library or the national museum the penalty shall be arrested mayor or a fine in which case the offender shall be punished by such higher penalty

A

Art. 311

66
Q

T or F. Food and entertainment go together

A

True

67
Q

Which country is known to be rich in arts and culture?

A

Philippines

68
Q

Created by Philippine Amusement and Gaming Corporation (PAGCOR)

A

P.D. 1869

69
Q

Responsibilities of Accom Estab:
-selection of employees
-serving the needs of customers

A

Due Diligence

70
Q

Responsibilities of Accom Estab: in case of loss or injury by his servants or employees as
EXCEPT the loss or injury is caused by force majeureror fortuitoud events or the losses due to the act of the guest his family servants or visitors

A

Liability of Hotel Keepers

71
Q

the tourism industry with the labor intensive nature is prone to many kinds of labor issues hands labor law plays a vital role in the efficient operation of the various business enterprises related to tourism

A

Labor Laws

72
Q

Labor Code of PH: as amended and remembered per DOLE department advisory no.1 series of 2015

A

Presidential Decree no. 422

73
Q

____ consists of statutes relations and jurisprudence governing the relations between capital and labor by providing certain employment standards in a legal framework for negotiating adjusting administering those standards and other incidents of employment

A

Labor Law

tourism (4 decks)

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