Lesson 1 Flashcards
usage of body language, gestures, eye contacts, etc
Kinesics
Sign of paying attention and interest but can be also a sign of aggression
Eye Contact
Being used in Undia as a nody language to answer a question can lead to misinterpretation go other cultural country
Head Wobbling
Quick pat on head
Shows Support
Conveying a non-verbal message
Intonation
Root of miscommunication
Cultural Differences
A thing of the past in most internation organizations and companies
Homogeneous Team
Issues when team members are differing nationalities by AMA Seminar
Language Issue
Conflict Resolution Issue
Gender Issue
Decision Making Issue
Stated that business environment of 21st century is expanding to invlude people from cultures and countries around the world
Laurie Brenner
your communication with words that everyone understands
Pepper
Language, expressions, terms and word meanings differ according to
Cultural Settings
Allow those who don’t have the same native language as you the time to interpret what you are saying
Slow down when you speak
Make eue contact and enuciate plainly; avoid using ambigous or dual meaning words
Speak clearly and concisely
Think in terms of your audience amd speak to their understanding
Keep it simple
this helps to reduce the stress they feel when trying to understand what you are saying
Maintain respect and courtesy for people who come from different culture
