Legal stuff

Question 1

Quality phlebotomy

Answer 1

set of policies and procedures designed to ensure th delivery of the highest quality patient care and consistent specimen analysis

Question 2

Quality control

Answer 2

quantitative methods used to monitor the quality of procedures

Question 3

Quality assurance

Answer 3

larger set of moths used to guarantee quality care

Question 4

Total quality management

Answer 4

entire set of approaches used by the institution to guarantee quality care

Question 5

Continuous quality improvement

Answer 5

major goal of TQM programs

Question 6

Separation times

Answer 6

mo more than 2 hours should pass between collection and separation of plasma/serum from formed elements

Question 7

Centrifuge Maintenace

Answer 7

centrifuges must be calibrated every 3 months with a tachometer

Question 8

Statutory law

Answer 8

created by a legislative body (congress)

Question 9

Case law

Answer 9

determined by court decisions as an interpretation of existing statutory law

Question 10

Administrative law

Answer 10

created by administrative agencies like OSHA

Question 11

What happens public law is violated?

Answer 11

the offense lead to a c rminal action and the violator is prosecuted by the public in the person of the government’s attorney

Question 12

Assault

Answer 12

threat to touch

Question 13

Battery

Answer 13

intentional touching without consent

Question 14

What happens when private law is violated?

Answer 14

leads to civil where the defendant is sued in civil court by the plaintiff

Question 15

Plaintiff

Answer 15

person claiming to be harmed by the defendant

Question 16

Tort

Answer 16

wrongful act that causes harm or injury to another person

Question 17

Out of court settlement

Answer 17

2 parties reach an agreement without intervention of judge or jury

Question 18

Malpractice

Answer 18

delivery of substandard care that results in harm to a patient

Question 19

Duty

Answer 19

plaintiff must prove that the defendant owed the plaintiff a duty of care

Question 20

Derelection

Answer 20

breach of duty, not doing what you’re supposed to do

Question 21

Direct cause

Answer 21

injury was sustained as a direct result of the defendants actions or inactions

Question 22

PHI

Answer 22

protected health information

Question 23

Specimens sent to off-site locations by courier or postal systems must be packaged and transported according to what?

Answer 23

the Department of Transportation (DOT) and the Federal Aviation Administration (FAA)

Question 24

If a physician or a member of the clergy is with the patient, don’t interrupt and do what?

Answer 24

If the draw is not stat, timed or other urgent priority, go draw another patient and check back after that